- City of New York (New York, NY)
- …completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... - Review & prioritize PO tickets for escalation to Deputy Directors for Service Desk and Procurement Operations ; - PQL Management (creation and maintenance);… more
- City of New York (New York, NY)
- …or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service - Educate stakeholders about… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...data and summarize research to support ongoing improvement in operations and service . TO APPLY External applicants,… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... responsible for maintaining a collaborative environment for all peers. Service Desk Operations is seeking...Operations is seeking an Assistant Director / Business Analyst . Duties include: - Document and effectively communicate design… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve...of customer service to OMB staff. The analyst will contribute to improving IT operations … more
- Steampunk (Mclean, VA)
- …working in or supporting a service desk environment with understanding of service desk operations and workflows + Experience designing service ... **Overview** We are looking for a ** Service Desk Functional Analyst **...with HR, IT, and business systems + Background in service desk operations , workflow automation,… more
- Emory Healthcare/Emory University (Decatur, GA)
- …Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT ... detail and resolved or properly assigned in ServiceNow. The Service Desk operates 24/7 365 days per...Office Suite, OR two years experience in computer support operations without a degree. + A+ Certification, or Support… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide...team, and make a significant impact on the customer's operations . You'll be expected to contribute to ESD reporting,… more
- Life-Science Innovations, LLC (Willmar, MN)
- The IT Service Desk Analyst II is responsible for ensuring reliable computer operations that allow end users to effectively carry out business tasks. ... + Serve as an escalation point for complex issues, guiding less experienced Service Desk staff. + Manage tickets, escalate unresolved issues, and document… more
- TEKsystems (Indianapolis, IN)
- Sr. Service Desk Analyst (Hybrid) Location: Onsite in Indianapolis, IN (Mon-Wed), Remote (Sun) Schedule: + Shift: Sun-Tues, 7am-7pm; Wed, 7am-11am (Desktop ... On-Call Rotation: Mon-Sun, 7am-7pm Overview: We're seeking a Sr. Service Desk Analyst with strong...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical ... sense of urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or… more
- System One (Minneapolis, MN)
- IT Service Desk Analyst **Employment...operations + Monitor and handle escalations from external service provider + Update SOPs and other service ... the business to win and employees to maximize their full potential. The IT Service Desk Analyst provides primarily in-person level 1 IT support for employees… more
- Shuvel Digital (New Castle, DE)
- Help Desk Analyst Hybrid New Castle, DE Overview We are seeking a Help Desk Analyst to join our client's team in Delaware. This role focuses on providing ... defined procedures, maintain accurate documentation, and support continuous improvement of help desk operations . Required Skills + Previous experience in an… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide ... exceptional technical support and customer service to end users, ensuring smooth operations ...solutions meet established standards. * Monitor and respond to service desk inquiries while prioritizing tasks based… more
- Robert Half Technology (Nashville, TN)
- Description We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you ... * Collaborate with team members to identify and implement improvements to service desk operations . * Conduct training sessions for users to enhance… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and ... incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting...various shifts to support 24 by 7 by 365 operations * Must be able to participate in on-call… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- TEKsystems (Syracuse, NY)
- Description Our customer in Syracuse NY, is looking to add 4, qualified IT Service Desk professionals to join their team on a contract basis. The organization is ... Documents technical issues and their resolutions in the IT service management platform Skills Service desk...our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.… more