- Pfizer (Collegeville, PA)
- …directly to the Sr. Director of Customer Experience Research & Intelligence. The CX Research & Insights Team develops the strategic components of the CX ... will work in close collaboration with members of the CX &E organization including Experience Strategy , Human Centered...Master's degree with three years of relevant experience; OR Associate 's degree with eight years of relevant experience; OR… more
- Merck (North Wales, PA)
- …L3 teams, incorporate evolving omnichannel strategy methodologies and tools, guided by CX strategy and metrics. + Measure success by the scale and ... Omnichannel Experience Hub with a focus on Vaccines Franchise omnichannel strategy , delivering a seamless CX for our customers. + Enable omnichannel strategy … more
- Sanofi Group (Bridgewater, NJ)
- ** Associate Director , Omnichannel Strategy , US Vaccines** To enable Sanofi's Play to Win ambition, and to compete and win in an ever-changing and ... Operations and Execution Team, of which the Omnichannel Engagement Strategy Team for US Vaccines plays a critical role....Analytics and Reporting + Market Research + Customer Experience ( CX ) Team + eCommerce Team + US Vaccines Annual… more
- Amazon (Newark, NJ)
- …other. Imagine your future with us. ABOUT THIS ROLE We are looking for an Associate Director , Global Product Marketing to help further grow and accelerate our ... unique offering and content, globally. As Associate Director , Global Product Marketing, you'll have the opportunity to help shape and conduct the future of… more
- Chewy (Plantation, FL)
- …push, Chewy.com, Chewy app, social media handles). We are looking for an experienced ** Associate Director , CRM Marketing** to lead and grow a team of markers ... a marketing leader, you will develop and own the strategy related to the customer lifecycle at Chewy, and...engineering team to launch "always-on" programs that raise the CX bar for our customers. You will work cross-functionally… more
- Mass Markets (Las Cruces, NM)
- …direction and growth. SALARY $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of ... management associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW As a BPO Director of Operations in a rapidly growing industry, you will be leading business process outsourcing and software development ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
- BD (Becton, Dickinson and Company) (Sparks, MD)
- …and become your best self. Become a **maker of possible** with us. The Global Director , Product Management, MDx Platform at BD DS will lead and coach a global ... and drives impact through optimal product availability, cost, sales execution & CX . This includes partnering closely with internal teams such as operations, quality,… more
- Elevance Health (Columbus, OH)
- …Pulse Point location **Shift:** Monday - Friday; 1st shift hours The **Learning Program Director ** is an individual contributor on the CXO L&D Team and is dedicated ... ensuring seamless integration of AI tools and cross-functional teams to ensure the Associate and Consumer experiences are central to AI deployments. The leader will… more
- Comcast (Englewood, CO)
- …As part of the Customer Care product team and reporting to the Sr. Director of Product Management, you will be responsible for driving through a successful launch, ... navigates & partners with an expanded business stakeholder matrix spanning: CX , Marketing, Planning, Yield, Sales (enterprise, market retail & inside sales),… more
- Mass Markets (Savannah, GA)
- …and production of direct reports. Operations Managers work closely with the site director and client account managers to ensure adherence to corporate policies and ... and sets performance goals and objectives accordingly + Develop and maintain strategy on ensuring customer satisfaction on all service interaction + Provide team… more