- General Dynamics Information Technology (Fairfax, VA)
- …ITIL and/or BMC Intermediate certifications. + Required Skills: BMC Helix Administrator with Incident , Request Fulfillment, and Knowledge Management ... people are our differentiator. Our work depends on a BMC Helix Administrator and ITSM...Helix workflow supporting the process, specifically for Request, Incident , and Knowledge Management. + Ensure the appropriate inputs/outputs… more
- General Dynamics Information Technology (Fairfax, VA)
- …onboarding teams to bring on additional customers to our BMC Helix /Remedy software suite focusing on Foundation Data, Incident , Knowledge, and data ... BMC Remedy/ Helix ** experience specifically with BMC Accredited Administrator , Remedy/ Helix Developer...+ Specialize in one or more of the following: Incident Management, SmartIT, DWP, Knowledge Management, Service Level Management,… more