- Mass Markets (Savannah, GA)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a ...or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy.… more
- Mass Markets (Las Cruces, NM)
- …to the success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or ... handle blended inbound and outbound phone, chat, and e-mail interactions...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Mass Markets (Wichita, KS)
- …This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech ... POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you...inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal… more
- Ace Hardware (Fort Myers, FL)
- …in various care center skillsets **The Job** As a **Customer Care Agent ,** you will be responsible for answering calls, e-mails and other interactions based on ... know the work environment matters. That's why Ace Care Center holds events like Employee Appreciation Week, Customer Service...our benefits and perks!** + Monthly bonus opportunities! + Blended workweek of home & work in office days-… more
- Teleperformance USA (Warren, MI)
- …main point** **of contact for shared /linked information between the Command Center , Traffic Desks and Operations** + **Responsible for all aspects of Command ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Houston Methodist (Katy, TX)
- …planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... Analyst position is responsible for providing real-time intraday reporting and support for contact center operations. This position monitors call volume trends, … more
- Dickinson Financial Corporation (Kearney, MO)
- …**:** The Universal Banking Representative I will engage with clients in a blended contact center environment consisting of interactive video, web ... part of a team under the direction of the center manager and assigned team leads. The agent... center manager and assigned team leads. The agent will be responsible for supporting department objectives through… more
- Teleperformance USA (North Lauderdale, FL)
- …the sky is the limit!** **Attract, Source, Assess and Retain candidates for contact center roles within a multitude of industries.** **Your Responsibilities** ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...**. Review and monitor employment applications for contact center employees** **. Maintain relationships with… more
- Teleperformance USA (Brownsville, TX)
- …**Qualifications:** + **Two year or more of directly related experience in an inbound contact center or face to face customer service or similar customer service ... and You** **Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Carrington (Helena, MT)
- …technical or call center experience, with automated dialer management in a blended call environment. + One to three (1-3) years of experience with SQL preferred ... reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create...or exceed defined KPIs, such as penetration, right party contact rate, abandonment rate, compliance and quality testing. +… more