- Coinbase (Salt Lake City, UT)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Walmart (Bentonville, AR)
- …deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager, Customer Experience Strategy, LocalFinds What you'll...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- NBC Universal (Universal City, CA)
- …television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
- Coinbase (Santa Fe, NM)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Bath & Body Works (Reynoldsburg, OH)
- …Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/ consumer ... communities. The Enterprise Insights department is responsible for creating Customer/ Consumer knowledge by providing actionable and relevant insights that shape… more
- CVS Health (Hartford, CT)
- …on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Develops testing procedures for onsite, monthly, and quarterly assessments ... Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are...Summary** CVS Health is seeking a dynamic and detail-oriented Senior Process Architect to join our HR Technology team.… more
- Climatec, LLC (West Valley City, UT)
- …Technology, Consumer Goods, Energy and Building Technologies. **Controls Engineer Senior (PLC)** **Level Descriptions:** **Level I:** Must be able to achieve ... also provides mentoring and direct day-to-day supervision to level 1 positions. ** Senior :** Highly experienced in the position. This individual has a deep… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that… more
- Coinbase (Denver, CO)
- …quality of their tests. * *Test Environment Stability:* Collaborate with platform, infrastructure, CX , consumer , and SRE teams to ensure that test environments ... connection, and alignment. Attendance is expected and fully supported. The Consumer Eng Test Infrastructure (CETI) team is dedicated to elevating product… more
- Coinbase (Providence, RI)
- …comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance TMS Operations within the CX Compliance ... disciplines and expect the same from you, there's no better place to be. The CX Compliance team is essential in ensuring that our global CX Compliance Operations… more
- Coinbase (Charlotte, NC)
- …resolutions. As a Senior Analyst, Compliance TMS Quality Operations within the CX Compliance team, you will be responsible for conducting a review of end-to-end ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Coinbase (Juneau, AK)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Marriott (Bethesda, MD)
- …constraints are understood Develops presentations for various stakeholders including senior leadership, to articulate concepts, competitive insights, consumer ... members through orchestrating initiatives across many different disciplines (Loyalty, CX , Digital, Technology, Analytics, Global Operations, Marketing, Brand, Revenue… more
- Brookfield Properties (Houston, TX)
- …Lead all sales related strategies, objectives, and processes. Tailor a sales program through recruiting, educating, motivating and monitoring for an effective sales ... support our customers through their homebuying journey. + Lead CX strategy across departments to support, review and analyze...maximize profits and meet Business plan goals. + Review consumer preferences, plans, elevation, and lot fit studies to… more
- Highmark Health (Annapolis, MD)
- …develop the next generation of diverse business professionals. To that end, the program will provide hands-on training and experience in the business line, expose ... in analyzing customer data, drafting digital communications, and collaborating with our CX and Digital Marketing analysts to optimize the customer journey for United… more
- Ford Motor Company (Dearborn, MI)
- …is customer-centric. The Lincoln Group Marketing Manager has accountability for the Consumer and Product Marketing activities by leading the Voice of the Customer ... strategy and executional functions including - GPDS milestones, market equation, program planning volumes, program research, concept research, customer research… more
- Amazon (Seattle, WA)
- …for product features and services This position involves regular communication with senior leadership on risks, financial and operational program metrics. ... growing business at the nexus of financial services and consumer retail? The Amazon Payment Products team needs a... retail? The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and… more