- New Jersey Resources (Wall Township, NJ)
- CX Sr. Business Application Developer Wall Township, NJ, USA Req #2377 Wednesday, May 1, 2024 Energize your future and join our team as we pursue a reliable, ... of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary. This… more
- RTX Corporation (Columbus, GA)
- …vacation, 5 personal sick days, 3 unpaid days for unique situations at supervisor discretion, and 12 paid government holidays throughout the year inclusive of ... holiday shutdown for the week between Christmas and New Year. Additional Information: + Must be a US Citizen. This position may require access to systems/tools that are restricted to individuals who possess US citizenship. What is my role type? In addition to… more
- AECOM (Arlington, VA)
- …and let's get started. **Job Description** **AECOM** is currently seeking a Procurement Supervisor for a future upcoming project in our Arlington, VA area. This role ... team + Partner with Labor Planning team on Field Service Representative constraints during Cx + Monitor activity (via relevant software) by Vendors for timely Cx … more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW SALES SUPERVISOR I Join our team and help make a name for MCI in the contact center industry. We've scaled over 250% in the past 2 years and we ... the organizations shape, direction and growth. POSITION RESPONSIBILITIES WHAT DOES A SUPERVISOR DO EVERY DAY? Supervisors are responsible for the day-to-day activity… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW CALL CENTER SUPERVISOR Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... your team. This is a management-level position. Prior experience in management, supervisor , or customer service leadership is highly preferred. To be considered for… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... of a team of 15-25 contact tracing representatives. The contact tracing supervisor directly support the COVID-19 contact tracing managing inbound and outbound… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW SALES SUPERVISOR I Join the team and help us grow! Our mission is to create an environment and culture that empowers our agents and management team ... and development of 15-20 agents within a complex call center environment. The supervisor is responsible for ensuring call quality from start to finish and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW Job Title:Customer Service Supervisor Job Type: Full Time Location:Wichita, KS MCI is a leading Business Process Outsourcing (BPO) company that ... trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our customer service… more
- City of New York (New York, NY)
- …ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE Under the supervision of the Floor Supervisor of Infoline in the Office of Constituents Services, with some latitude ... PAI are adhered to. - Prepare supervisory reports by reviewing logs, NICE CX , PC generated data and conferring with subordinates. Submits reports for supervisory… more
- Cognosante (Mclean, VA)
- …public services and programs. Our multi-faceted technology and customer experience ( CX ) solutions achieve program outcomes, solve critical challenges and create ... Children's Health Insurance Program (CHIP) redetermination process. **What is the position?** The Supervisor will play a key role by overseeing a staff of EAP… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking an experienced Sales Supervisor to lead and manage a team of sales representatives to achieve sales targets ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Stantec (Houston, TX)
- …strategies may be considered based on project requirements and direct supervisor approval. **Your Key Responsibilities** + Managing and delivering Commissioning ... projects throughout Texas, Southwest and Gulf Regions. + Develop Cx plans and specifications. + Attend Cx ...Develop Cx plans and specifications. + Attend Cx pre-proposal meetings, Cx kick-off meetings and… more
- Stantec (Chicago, IL)
- …to fully integrate work and client requests into design. + Acts as supervisor and resource to technical design team; supports and assists staff education and ... and oversees project tasks to be performed by other Cx team members project engineers and designers within their...problems within the engineer's discipline. + Comprehensive knowledge of Cx practices and processes in own discipline and basic… more
- Foundever (CA)
- …**About Foundever** Foundever (TM) is a global leader in the customer experience ( CX ) industry. With 170,000 associates across the globe, we're the team behind the ... of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support...You will and escalates as any appropriate issues to supervisor , manager or Tier 2 team. + Enter and… more
- Carrier (Charlotte, NC)
- …and competency across the department + Ensure deployment and sustainment of Cx fundamentals on the site (Excellence Boards, Tier Reviews, Turnback Management, etc) ... on an ongoing basis and encourage the use of Cx Tools and methods that will help properly solve...methods that will help properly solve problems. + Assist Supervisor and Team Lead in coordinating quality control activities,… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …team as we converge our contact center operations on the Genesys Cloud CX platform. In this role, you will be responsible for developing and supporting ... entry level Enterprise Technical Developer as determined by the Supervisor . This class is distinguished from the Senior Enterprise...MS SQL DB + Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email,… more
- Copeland (Kennesaw, GA)
- …to the appropriate personnel. + Participate in Safety Audits with your Supervisor /Manager. + Perform Environmental and Health (EHS) surveys on every site visit. ... Management. + Customer telephone and e-mail technical support. + Write N- Cx and E- Cx reports. + Provide accurate and timely reporting according to company… more
- Percepta (Houston, TX)
- …as scheduled + Work on activities and/or projects as requested by the Operations Supervisor + Identify and relay to the Operations Supervisor opportunities for ... (eg, process, technology, or training) + Relay customer service problems to Operations Supervisor when necessary + Work as a team player - assist other team… more
- Mass Markets (Wichita, KS)
- …working well with customers. We offer many advancement opportunities, including Supervisor , Trainer, Talent Acquisition, and Operations Management. Schedules vary by ... to questions, and in specific instances, refer callers to the appropriate supervisor , county, or state agency representatives for service and/or when problems or… more
- Magna (Lancaster, OH)
- …500, 5000, Factory Talk View Studio, Allen Bradley Panel Builder32, Omron CX -Programmer, Omron NT-series Support Tool an asset. + Knowledge of PLC/HMI programming ... breakdowns or Continuous Improvement. + Other duties as assigned by a Supervisor or Manager Magna offers medical, dental, vision, 401(k), optional life, vacation… more