• Merck & Co. (Rahway, NJ)
    …and deliver insights and recommendations to stakeholders.Minimum Qualifications: 5+ years managing customer contact center operations for manufacturers or ... tools.Salesforce Administrator certification.Required Skills: Business Requirements Management, Change Management, Contact Center Operations, Customer Communications,… more
    HireLifeScience (10/23/25)
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  • Genmab (Berkeley Heights, NJ)
    …like a fit? Then we would love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the dedicated point of ... contact for prescribers, office staff members, patients and caregivers...experience. This position reports to the Patient Services Manager, Call Center Operations.The creation of our new… more
    HireLifeScience (09/16/25)
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  • GAP Solutions Inc (Boise, ID)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... diploma required.** + **Minimum of** **three (3) years specialized experience** **in a contact center environment answering and responding to inbound calls of… more
    DirectEmployers Association (10/09/25)
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  • GAP Solutions Inc (Washington, DC)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The...**Minimum of** **5 years of specialized experience** **in a contact center environment handling inbound calls of… more
    DirectEmployers Association (10/09/25)
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  • Custom Truck One Source (Kansas City, MO)
    …customers. Your success is what's next with Custom Truck One Source. **Summary** The Senior Call Center Service Advisor will be part of the initial contact ... diagnosing issues over the phone, and working with the customer on a plan to fix the issue(s). This...coverage by examining records and papers, explaining provisions. + Contact fleet management companies that require authorization to start… more
    DirectEmployers Association (10/22/25)
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  • GAP Solutions Inc (Atlanta, GA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as...in program or project support, including 3+ years in contact center , law enforcement intake, or operations… more
    DirectEmployers Association (10/09/25)
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  • Ochsner Health System (Lafayette, LA)
    …our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ### (select option 1) or ... - Bachelor's degree. Work Experience Required - 7 years of customer service experience including related hospital, clinic, medical office, business services/revenue… more
    Talent (10/08/25)
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  • GAP Solutions Inc (Sacramento, CA)
    …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...or project management experience** **, including** **5+ years managing contact center or law enforcement/intake operations** **of… more
    DirectEmployers Association (10/09/25)
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  • Air Conditioning Contractors of America (Clinton Township, MI)
    The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent ... also assists the Call Center Manager in achieving the applicable...Center Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building… more
    Upward (08/04/25)
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  • US Physical Therapy (Plymouth, MI)
    …individual who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact ... smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but...(preferred but not required) + Excellent verbal communication and customer service skills + Strong attention to detail and… more
    DirectEmployers Association (10/08/25)
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  • Principal Financial Group (Des Moines, IA)
    …You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to ... experience, training, military experience, and education. + Experience working within call centers, customer service and/or dental insurance experience… more
    DirectEmployers Association (10/11/25)
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  • Suburban Propane (Syracuse, NY)
    **Overview** We're looking for a ** Call Center Systems Analyst** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... maintain data across our various Contact Center software applications and ...serve as the technical liaison between application users and customer care stakeholders, ensuring smooth system performance and effective… more
    DirectEmployers Association (08/16/25)
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  • Zeiders Enterprises, Inc (Woodbridge, VA)
    Description Job Title: Remote Contact Center Supervisor Zeiders is an industry leader in military and family support. Our company's reputation is based on ... do and our commitment to quality service. Summary The Contact Center Supervisor is a full-time employee...including forecasting staffing needs, scheduling service delivery within the call center . This role supervises a geographically… more
    DirectEmployers Association (10/02/25)
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  • Parexel (Baltimore, MD)
    …to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system) + Scheduling ... Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service, or clinical research related work experience + A… more
    DirectEmployers Association (08/21/25)
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  • Knox Community Hospital (Mount Vernon, OH)
    …- Friday 7:30 - 4:00 OR 8:00 am - 4:30 pm (every 6th weekend CALL ) Average Weekly Hours 40 Contact Employment Specialists Phone ### ### Email ... Job Specifics Career Department Center for Cancer Care Status Full Time Shift Monday… more
    Upward (07/31/25)
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  • Seattle Children's (Seattle, WA)
    …Education and Experience** + Bachelor's Degree. + 5-7 years of progressive experience in customer service, patient relations, call center , or similar areas. ... The Director of the Patient Access Contact Center at Seattle Children's provides...efficient and accurate patient registration, scheduling, insurance verification, and customer service for all points of entry into the… more
    DirectEmployers Association (10/05/25)
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  • Stanford Health Care (Newark, CA)
    …for Voice, Chat, SMS / Text, Video, Fax and API Integrations. - Experience with designing Contact Center Call Flows & work flows for an excellent Patient / ... Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding… more
    DirectEmployers Association (07/29/25)
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  • Knox Community Hospital (Mount Vernon, OH)
    …- Friday 7:30 - 4:00 OR 8:00 am - 4:30 pm (every 6th weekend CALL ) Average Weekly Hours 40 Contact Employment Specialists Phone ### ### Email ... Job Specifics Career Department Center for Cancer Care Status Full Time Shift...of effective verbal and written communication. Demonstration of positive customer service. EQUIPMENT/TOOLS/SOFTWARE Basic computer literacy (keyboarding; order entry;… more
    Upward (07/31/25)
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  • FirstBank (Lakewood, CO)
    …today to learn more and join the team! **A Brief Overview** The Contact Center Representative works in a fast-paced call center atmosphere focusing on ... with positions across the company, from Personal Banker and Call Center to Technology and Lending. Apply... customer service experience + Working knowledge of call center environment **Knowledge, Skills, and Abilities**… more
    DirectEmployers Association (08/28/25)
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  • Stanford Health Care (Newark, CA)
    …Connect, or similar. Knowledge of call routing, IVR reporting, and contact center operational metrics. Familiarity with scripting or automation tools ... Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for...organization and take a leadership role to manage the customer 's business needs and translate them to analytic approaches,… more
    DirectEmployers Association (08/13/25)
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