• Stanford Health Care (Newark, CA)
    …productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions and ... to the development and implementation of contact center strategies and initiatives to optimize call ...call routing, reduce wait times, and improve overall customer experience quality. + Stays up to date with… more
    DirectEmployers Association (12/02/25)
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  • Transdev (San Rafael, CA)
    …resolution, resolve complaints, and escalate complex inquiries as needed. Adhere to all call center scripts, procedures, and compliance standards. Meet or exceed ... performance metrics, including call handling time, quality, and customer satisfaction....applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
    job goal (01/02/26)
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  • Xcel Energy (Amarillo, TX)
    …end time at 8:00 PM.** + **Training begins February 2026** **Position Summary** The Customer Contact Center Representative plays a pivotal role in ensuring ... electric and gas rate options across multiple service territories. Customer Contact Center Representatives will...available after passing a Spanish-language proficiency test. + Previous call center experience is highly desirable. As… more
    DirectEmployers Association (12/23/25)
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  • US Physical Therapy (Brighton, MI)
    …individual who enjoys helping others? Our growing physical therapy clinic is looking for a ** Call Center Representative** to be the first point of contact ... smooth workflow **Qualifications** + Previous experience in a medical call center or healthcare office (preferred but...(preferred but not required) + Excellent verbal communication and customer service skills + Strong attention to detail and… more
    DirectEmployers Association (12/09/25)
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  • US Physical Therapy (Garden City, NY)
    …the appropriate department and personnel. + Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. + Schedule ... updates demographics, and informs patients of necessary documentation for health center visits. + Maintains strictest confidentiality; adheres to all HIPAA… more
    DirectEmployers Association (12/12/25)
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  • DESC (Seattle, WA)
    On- Call Client Engagement Specialist Seattle, WA (http://maps.google.com/maps?q=2120+S+Plum+St+Seattle+WA+USA+98144) -DEAC Apply Job Type Part-time, Temporary ... Safe & Sick Time, Retirement Plan **About DESC:** DESC (Downtown Emergency Service Center ) is a nonprofit organization working to help people with the complex needs… more
    DirectEmployers Association (10/09/25)
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  • CyrusOne (Chandler, AZ)
    …KPI's and metrics are met. **Essential Functions:** + Is initial point of contact (phone/emails/web mail/chat) for all customer inquiries + Verifies all contacts ... The Global Service Center (C) have three main roles: 1. to...and performance 2. to monitor and handle alerts/alarms on customer network services 3. to coordinate incident management process… more
    DirectEmployers Association (12/19/25)
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  • Xcel Energy (Denver, CO)
    …Prepares rate analyses, contracts, proposals and sales presentations. Responds to customer and third-party requests for billing histories. Monitors and provides ... reports on call handling performance. Provides out bound sales follow-up. Serves...fulfillment function. **Essential Responsibilities** + Supports achievement of sales, customer satisfaction, and customer service goals by… more
    DirectEmployers Association (12/23/25)
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  • BWX Technologies, Inc. (Lynchburg, VA)
    …Virginia **Your Day to Day as a Senior Cyber Security Operations Center Analyst:** + Conduct thorough security assessments, red team exercises, and penetration ... certifications is highly valued. + Flexibility to participate in an on- call rotation for security incident response duties, including after-hours availability when… more
    DirectEmployers Association (12/30/25)
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  • Zeiders Enterprises, Inc (Montgomery, AL)
    …(6) months of consecutive call center or contact center experience + Demonstrated experience handling escalated customer issues, supporting peers, or ... Description Job Title: Senior Customer Service Representative **This position is fully remote,...role with the VEO + Experience working in a call center or contact more
    DirectEmployers Association (12/24/25)
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  • GRAIL (Durham, NC)
    …+ Respond to inbound communications within GRAIL's virtual contact center environment. + Demonstrate ownership of each customer interaction, seeing ... responsible for receiving inbound communications from customers within GRAIL's virtual contact center environment, the CSC demonstrates a firm understanding… more
    DirectEmployers Association (12/20/25)
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  • Xcel Energy (Eau Claire, WI)
    …The Residential Credit and Collections Representative plays a pivotal role to ensure customer satisfaction and to solve a wide range of complex issues and inquiries. ... in high pressure situations surrounding electric emergencies, as well as on- call responsibilities during storm or other related emergency situations. Performance is… more
    DirectEmployers Association (12/23/25)
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  • Zeiders Enterprises, Inc (Macon, GA)
    …Qualifications + Prior experience in a similar role with the VEO. + Experience working in a call center or contact center . + Experience working in a ... caregivers, and survivors interact with the VA. The VEO Call Center connects callers to benefits (VHA),...support to Veterans for the Veterans Experience Office's (VEO) Contact Center . The CSR assists Veterans by… more
    DirectEmployers Association (10/08/25)
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  • Revelyst (San Diego, CA)
    …+ 1-2 years of customer service, receptionist, sales support, or call - center experience (preferred). + Strong verbal communication and active listening ... Sales Support Representative serves as the first point of contact for incoming phone calls to Foresight Sports. This...product and service information when needed to support the customer experience. + Document call details and… more
    DirectEmployers Association (12/11/25)
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  • Morley (Columbus, OH)
    …Requirements_** + High school diploma or equivalent + Two or more years of customer service experience (previous call center work, retail, restaurant, fast ... where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity! You don't need to know… more
    DirectEmployers Association (12/30/25)
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  • Morley (Lansing, MI)
    …Requirements_** + High school diploma or equivalent + Three or more years of customer service experience (previous call center work, retail, restaurant, fast ... or any role where you interacted with customers) + Available to work shifts within the call center 's hours of operation: + Monday through Saturday + 8 am to 9… more
    DirectEmployers Association (12/11/25)
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  • The Clorox Company (Alpharetta, GA)
    …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... team. #CloroxIsThePlace (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) **Your role at Clorox:** As the Customer Supply Chain, manager you will be responsible for… more
    DirectEmployers Association (12/05/25)
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  • The Clorox Company (Pleasanton, CA)
    …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... (https://www.linkedin.com/feed/hashtag/?keywords=cloroxistheplace&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7079847624048001024) **Your role at Clorox:** The Associate Director of Customer Supply Chain - leads a group of … more
    DirectEmployers Association (11/04/25)
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  • Sallie Mae (New Castle, DE)
    …presence. + Proficient in using customer relationship management (CRM) systems and contact center software. + Attention to detail and accuracy when entering ... information. + Adaptability and personal accountability for metrics and call center requirements. **Preferred: Indicate "nice to...diploma required. + 1+ years of experience in a customer service or contact center more
    DirectEmployers Association (12/31/25)
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  • BroadPath Healthcare Solutions (Tucson, AZ)
    …with at least 2 years of hands-on experience in dialer management, outbound campaign setup, or call center technology who is ready to take the next step into a ... call lists, monitor performance, and drive improvements in contact rates. This is a great opportunity for a...rates across all outbound campaigns + Monitor and analyze call center data to identify trends diagnose… more
    DirectEmployers Association (12/13/25)
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