- AHU Technologies, Inc. (Washington, DC)
- … analyst shall have ability to write functional design specifications. *Business analyst shall have experience supporting data cleanup, data conversion ... of business change requests (Required) *5 years of hands-on experience in call /contact center business solution development (Required) *5 years of experience… more
- Antech Diagnostics (Lake Success, NY)
- …such as relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the ... empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be responsible for collecting,… more
- Suburban Propane (Syracuse, NY)
- **Overview** We're looking for a ** Call Center Systems Analyst ** to join our Contact Center team in **Syracuse, NY** . In this role, you'll manage and ... maintain data across our various Contact Center software applications and call management systems....existing procedures + Mentors co-workers to develop knowledge of call center business applications + Develops current… more
- Disabled Veteran Solutions (Erie, PA)
- …W 38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | ... We are seeking a detail-oriented and analytical Workforce Management Analyst to support our call center...to align staffing with business needs. + Analyze historical data and trends to improve forecasting accuracy. + Generate… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …Computer Science, or a related field required. + 2+ years of experience in a call center environment, with expertise in workforce management, ACD, IVR, and WFM ... maintaining our small business family style culture. **Essential Job Summary:** TheCall Center Workforce Analystt is a pivotal role within a dynamic Customer Service… more
- Carnegie Mellon University (Pittsburgh, PA)
- …Mellon University's Pittsburgh Supercomputing Center is searching for an Associate Data Analyst /Curator. This is an excellent opportunity for someone who ... data deposited in Data Archives run by the PSC. The Associate Data Analyst /Curator is accountable for collecting and curating data and metadata for… more
- Houston Methodist (Houston, TX)
- …and external data sources and software tools, the Operations Project Analyst position serves a vital role in supporting the management team. This position ... At Houston Methodist, the Operations Project Analyst position is responsible for providing administrative support...relies on appropriate resources to collect relevant data , compile information for management decisions, and ensure the… more
- Stanford Health Care (Newark, CA)
- …a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... ideal candidate has strong analytical skills, proficiency with contact center technologies, and the ability to analyze data...inContact, Avaya CMS, Amazon Connect, or similar. Knowledge of call routing, IVR reporting, and contact center … more
- Houston Methodist (Katy, TX)
- …in lieu of degree **WORK EXPERIENCE** + Three years of experience in a call center operation to include two years in quality assurance, process improvement, ... At Houston Methodist, the Access Center Workforce Management Analyst position is...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Robert Half (Cincinnati, OH)
- JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION You ... firm. Where We Need You Protiviti 's Americas Delivery Center is seeking an Analyst to join...such as: + Reviewing and assessing demographic and financial data and transactional information for potentially suspicious or unusual… more
- Clark County, NV (Las Vegas, NV)
- ENTERPRISE SYSTEMS ANALYST I/II - SECURITY & DATA ANALYTICS Print (https://www.governmentjobs.com/careers/clarkcounty/jobs/newprint/5053651) Apply ENTERPRISE ... SYSTEMS ANALYST I/II - SECURITY & DATA ANALYTICS Salary $32.77 - $52.32 Hourly Location Clark...by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior (Sr.) Financial Analyst position is responsible for maintaining and performing complex data analysis related to the clinical or ... assigned entity or hospital and/or contractual relationship. The Sr. Financial Analyst is also responsible for independently compiling and reporting information as… more
- Teleperformance USA (Warren, MI)
- … center activity** + **Maintain** **generation** **,** **storage** **and distribution of call center data ** + **Serve as** **communication** **point ... RESPONSIBILITIES AND REQUIREMENTS** + **Manage daily** **reporting,** **distribution** **and data entry of call center metrics** + **Monitor** ** call … more
- Mister Sparky (Lowell, AR)
- …Time- Monday-Friday The Data Analyst will be responsible for analyzing call center performance data , marketing results, and customer booking trends. ... Data Analyst Full Time * Lowell Responsive...with accuracy and attention to detail. + Experience with call center or marketing data a plus. + Strong… more
- Stanford Health Care (Newark, CA)
- …Chat, SMS / Text, Video, Fax and API Integrations. * Experience with designing Contact Center Call Flows & work flows for an excellent Patient / Customer ... Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center ... as a Service). * Strong Understanding of Voice Call Flows, Cloud VoIP, Video, PSTN Calling and Softphones… more
- Boston University (Boston, MA)
- **OPERATIONS ANALYST I, IS&T IT Help Center ** **Job Description** **OPERATIONS ANALYST I, IS&T IT Help Center ** **Category** Charles River Campus --> ... and inclusive community. You will join as an Operations Analyst I where you will serve as a subject...fully onsite position. This position may entail being on call and working evening, weekend and/or holiday hours, as… more
- Rush University Medical Center (Chicago, IL)
- …vary depending on the circumstances of each case. **Summary** : Rush University Medical Center is seeking a **Sr Epic Application Analyst - Ambulatory** to join ... Location: Chicago, Illinois / Remote Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department:...as well as internal equity and industry specific market data . The pay range for each role reflects Rush's… more
- Leidos (Baltimore, MD)
- …with _these key required skills_ : Experience in scripting to automate and streamline call center functions. Proven ability to support and implement call ... center services effectively. Familiarity with leading call center applications such as Amazon Connect...abilities, as well as internal equity, alignment with market data , applicable bargaining agreement (if any), or other law.… more
- EchoStar (Englewood, CO)
- …variable compensation plan, ensuring accuracy and timely processing of incentive payments + Analyze call center data to recommend and implement call ... infrastructure for the sales agent variable compensation plan, call routing strategies to drive performance, and many other...advanced analytics tools to derive more insight from the data . The analyst will become an advocate… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** **Location:** Chicago, Illinois **Business Unit:** Rush Medical Center **Hospital:** Rush University Medical Center **Department:** Rev Cycle ... as well as internal equity and industry specific market data . The pay range for each role reflects Rush's...the circumstances of each case. **Summary:** Rush University Medical Center is seeking a highly skilled **Senior Epic Application… more
