- NTT America, Inc. (Chicago, IL)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative (bi-lingual Spanish) to ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Adelante (Phoenix, AZ)
- … Center Representative , Call Center Representative , Senior Call Center Representative . EXPECTATIONS Every Adelante Leader will strive ... Patient Support Center Coordinator Job Details Job Location Adelante Healthcare...physical demands and work environment characteristics described here are representative of those that must be met by an… more
- Banner Health (AZ)
- …customer service and satisfaction with a goal of first call resolution. As a ** Senior ** **Service Center Representative ** , you will be working in a ... regular opportunities within Banner Health. Learn more at https://youtu.be/Pu3VR3tGlw0 As a ** Senior ** **Service Center Representative ** for Banner Plans &… more
- CHS (Clearwater, FL)
- **Overview** ** ** **Medical Insurance Call Center Representative | Member and Provider Services Representative ** **Clearwater, FL** ** ** + **VERY ... for escalation via transfer of calls to a more senior Representative or Supervisor. + For any...testing may also be required. ** ** **Medical Insurance Call Center Representative | Member… more
- Walgreens (Orlando, FL)
- …for customers, patients, team members and communities. **Job ID:** 1670354BR **Title:** Call Center Representative -Pharmacy Technician (Onsite) **Company ... those at other locations. Identifies and communicates issues to senior level staff as appropriate. + Must obtain active...year of pharmacy technician experience in a retail or call center environment. + At least 18… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to ... assist clinical staff as per scope of the treatment center . **FINANCE ESSENTIAL FUNCTIONS** + Accurately records information when...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- New York State Civil Service (Albany, NY)
- …or add tools that will enable a better caller experience.o Assist in monitoring call center lines to ensure calls are handled promptly. Provide guidance or ... HELP Yes Agency Attorney General, Office of the Title Senior Consumer Frauds Representative or Consumer Frauds...(PAM) system and send files to storage facility.Manage OAG call and visitor's centero Communicate verbally in-person or via… more
- CHS (Clearwater, FL)
- **Overview** **Insurance Call Center Supervisor** **Member and Provider Services Supervisor (Insurance)** + **Monthly metric bonuses based on performance!** + ... Member and Provider Services Supervisor provides leadership and coordinates activities of the call center department. To best serve its clients and their… more
- Austin Energy (Austin, TX)
- …improvement and customer satisfaction. **Job Description:** **Customer Service Representative Senior ** **Purpose:** Under general supervision, responsible ... and resilient city in the country.** The Customer Service Representative Sr. serves as a subject matter expert and...leadership role handling daily customer escalations in a high-volume call center environment. + Strong verbal and… more
- Banner Health (Phoenix, AZ)
- …will be felt from the very first moment. **What You'll Do:** The Senior Acute Patient Access Services Representative provides mentoring, training and offers ... life can be better." As a Patient Access Services Representative , you will be the vital first point of...guidance as needed for a Patient Access team. Additionally, Senior Representatives will function as the primary resource/SME for… more
- Banner Health (Tucson, AZ)
- …"Healthcare made easier, so life can be better." As a Patient Access Services Representative , you will be the vital first point of contact for patients entering our ... 5:30am to 5:30pm and rotation Saturday 7:00am to 4:00pm; mandatory holiday and on- call weekend rotation.** **Apply Today!** Banner - University Medical Center … more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior Imaging Representative position is responsible for performing as an Imaging Rep in addition to providing advanced critical ... with an emphasis on high level customer service. The Senior Imaging Representative position serves as a...+ Business professional Yes + Other (department approved) Yes **ON- CALL _*Note that employees may be required to be… more
- BJC HealthCare (St. Louis, MO)
- … in Town and Country, Missouri. **Preferred Qualifications** **Role Purpose** The Senior Patient Service Representative functions as a subject matter expert ... Come join our team as a full-time Patient Service Representative with **_BJC Medical Group in Cardiology located in...week + Day Shift + Benefit Eligible + NO CALL , NO WEEKENDS, NO HOLIDAYS **Overview** **BJC Medical Group**… more
- The Cigna Group (Boston, MA)
- …help your patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients ... technician experience required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and fun-loving… more
- UHS (Norwich, NY)
- Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each patient ... School Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience +...recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …+ Process loan modifications and payment adjustments requested by members through branches and call center . + Process, as needed share charge offs and monthly ... cities and county. + Field car title inquires when the Loan Support Representative is unavailable. Prepare and mail notarized auto lien release confirmations as… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- Insight Global (Clearwater, FL)
- … Center , including acting in the role of a Representative , Supervisor or Auditor/Trainer. Strong organizational, interpersonal, and motivational skills. Excellent ... as transparency in reporting results, trends and issues to Senior Management and clients. On an ongoing basis, monitoring...queues to ensure that service levels (ie, percentage of call answered by a live operator in 45 seconds,… more
- CyrusOne (Wood Dale, IL)
- The Senior Director of Regional Data Center Facility Operations oversees teams throughout the region to ensure proper practices and procedures. The Sr. Director ... 6 + Work with the Vice President of Data Center Operations to assure that environmental issues are handled...resolving issues with fellow co-workers. + As a CyrusOne representative , treats all vendors, contractors, employees with respect and… more
- University of Virginia (Charlottesville, VA)
- …Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team member assignment, ... This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various… more