- Capital One Bank (Dallas, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented Senior ... Manager with horizontal cybersecurity expertise to join our dynamic...and build upon existing programs like the Customer Trust Center , providing customers with self-service access to relevant security,… more
- DIVAD Corporation (San Diego, CA)
- …Southern California. DIVAD is currently looking for a Business Development Manager (BDM) who is experienced in commercial Structured Cabling, Audio-Visual, Wireless, ... Fiber optic installations and maintenance Security (CCTV / Access Control) Data Center installations and maintenance Outside plant cabling BICSI compliant design &… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …including FDA and ICH regulations and guidelines Expertise in safety databases, call center telephony systems and quality systems Knowledge of NNI supported ... and ensuring efficient operations for the Patient Safety Call Center , Intake and Triage, Customer Care Call Center...and indirect oversight of key roles including the Intake manager (s), Triage manager (s), Technical Complaints Manager… more
- Genmab (Berkeley Heights, NJ)
- …to provide a positive experience. This position reports to the Patient Services Manager , Call Center Operations.The creation of our new internal Genmab Patient ... love to have you join us!Patient Access Specialist, Call Center Operations The Patient Access Specialist will be the...Patient Access Specialist will be the dedicated point of contact for prescribers, office staff members, patients and caregivers… more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge , training, and content - including (but not limited to) the ... Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities....writing in American English. + Experience working at a contact center and deep knowledge … more
- Centene Corporation (New York, NY)
- …based on prior knowledge and experience + Manages daily operations of contact center teams by planning, directing, and evaluating team performance to ensure ... workplace flexibility. **Position Purpose:** Manages and offers guidance around current contact center operational processes to establish operational targets,… more
- Mass Markets (Killeen, TX)
- …(preferred). + 3+ years of experience in a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and contact ... We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO... to lead the QA function in our BPO contact center . You will be responsible for… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment… more
- VetsEZ (Washington, DC)
- We are currently looking for a Contact Center Data Manager for a 100% remote position on a large federal government contact center program. This role ... + Experience working with VA or other federal healthcare contact center programs. + Familiarity with federal...+ Familiarity with federal contract reporting requirements and call center compliance standards. + Knowledge of telephony… more
- Hospice of Michigan (Southfield, MI)
- Job Summary: Responsible for clinical oversight and supervision of the Contact Center nurses and the coordination of related patient care activity statewide. ... to achieve desired outcomes. + May participate in the manager on-call rotation, as needed. + Responsible to support...+ Two (2) years of management experience and call center experience preferred. Certification in hospice nursing (CHPN) preferred… more
- DXC Technology (Nashville, TN)
- …inInsurance industry, with a minimum of 3+ years in a similar role as Sr Manager Contact Center Business operation * Proven experience in business process ... transactions Contact Center operation * Proficiencies in business...* A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** * Advanced degree in… more
- First Horizon Bank (Orlando, FL)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... satisfactorily. Additionally, the qualifications listed below are representative of the knowledge , skills, and/or abilities required in this position: + Bachelor's… more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology, you will lead the creation of strategy and vision for emerging and ... delivery process. Leveraging your skills, you'll be able to apply your knowledge across a diverse range of product portfolios, pushing boundaries and elevating… more
- Stanford Health Care (Newark, CA)
- …(4) years of progressively responsible and directly related work experience **Required Knowledge , Skills and Abilities** + Ability to conduct analysis and formulate ... with individuals at all levels of the organization + Knowledge of computer systems and software used in functional...computer systems and software used in functional area + Knowledge of financial concepts such as capital budgeting, discounted… more
- CoreSite (Denver, CO)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... **This position starts the beginning of November 2025. Senior Manager - Data Center Operations Role: As...in facility budgeting and forecasting. + Experienced vendor and contact manager . + Experienced in the design,… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 82785 Posted On 10/03/2025 **Job Overview** SC Data Center , Inc., an affiliate ... our senior leadership team. The Director will oversee a fully remote contact center workforce, managing geographically dispersed agents across inbound, outbound,… more
- TEKsystems (New York, NY)
- …will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the ... contact center express (UCCX)...also provide engineering support to UC applications including call manager , unity connection, IM&P, Webex, and TelePresence. They will… more
- TEKsystems (New York, NY)
- …Hybrid - sitting onsite in NYC Description Our client is looking for a Cisco Contact Center Engineer. The position will report to the Associate Director of ... Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives...also provide engineering support to UC applications including call manager , unity connection, IM&P, Webex, and TelePresence. They will… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...A Customer Service Supervisor works closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- City of New York (New York, NY)
- Job Description FISA is seeking a highly motivated and experienced manager to oversee the FISA-OPA Data Center Operations Team within the Shared Systems ... Operations is composed of 4 distinct shifts of data center operators (each led by a shift manager...is grouped together and label; serve as point of contact for visitors to the data center ;… more
