- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Centene Corporation (Sacramento, CA)
- …and meet company strategic objectives. The Program Manager III will support Contact Center Operations within Healthnet. The Program Manager ... objectives + Provide functional and technical knowledge regarding overall program requirements and operations **Education/Experience:** Bachelor's degree in… more
- Walmart (Carrollton, TX)
- **Position Summary ** **What you'll do ** We are currently searching for a Coordinator I, Contact Center Operations to join our Health & Wellness facility in ... + Strong customer service skills working in a Call Center + Experience in a Pharmacy environment (Preferred) **Job... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Amazon (Goodyear, AZ)
- …and lead our Work Force Management (WFM) Program at Amazon's Global Security Operations Center (GSOC). The individual manages a program covering various ... ensure compliance. Located in Goodyear, Arizona, United States, the Global Security Operations Center (GSOC) provides critical support and notification to… more
- Amazon (Arlington, VA)
- Description The Site Procurement Operations Center (SPOC) is seeking a Sr. Program Manager to drive key initiatives across our global organization. This role ... The Sr Program Mgr(Forecasting) will lead Global Forecasting/Demand Planning program for site procurement operations center . Responsibilities include… more
- Amazon (Berwick, PA)
- …older - Willingness to participate in shift rotations to support 24/7 data center operations Preferred Qualifications - Knowledge of computer hardware components ... software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people… more
- Amazon (Hayward, CA)
- … management experience to own strategic, tactical, cross-functional programs in Data Center Operations . This role requires scoping and creating project plans, ... Are you passionate about improving the quality of business operations ? Do you thrive in a fast-paced environment in...and optimizes organizational productivity? Amazon is looking for a Program Manager with a strong delivery record and proven… more
- Lilly (Indianapolis, IN)
- …well as third-party partners, specifically key business partners at contact center vendors and other functions critical to program and organizational success ... people around the world. Lilly Patient Services Associate, CSP Contact Center Lilly Patient Services (LPS) is...work-around to LPS team members and restoration to normal operations + Work with other LPS teams and vendor… more
- CoreSite (Reston, VA)
- …The Manager - Data Center Operations is responsible for implementing the Data Center Operations Program at his or her site. The Manager - Data ... integrated systems and IT. + Completion of CoreSite's Data Center Operations Qualification Program to...(9) months of employment. + Senior technical point of contact for all aspects concerning the maintenance, troubleshooting, and… more
- CoreSite (Chicago, IL)
- …Senior Manager - Data Center Operations is responsible for implementing the Data Center Operations Program at his or her site and is responsible for ... your professional growth and success. Senior Manager - Data Center Operations Role: As a leader in...is responsible for providing Field level technical expertise and program management for the maintenance and operation of the… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Contact Center , Manager** **_Onsite role_** You will WOW us if you + Are relentless when it comes to customer ... will be responsible for day-to-day supervision of 3rd party contact center providers to support delivery of...and cross functional projects for the Customer Service Call Center Operations to completion. The Outsource … more
- Concentrix (Columbus, OH)
- Job Title: Sr. Product Support Engineer ( Contact Center Experience, Cloud Systems) Job Description We're Concentrix. A new breed of tech company - ... provide support for CCaaS services to Concentrix CCaaS (Cloud Contact Center ) clients in a managed services...to external and/or internal systems and recipientsUnderstanding of Call Center business and operations is a plus.… more
- Mass Markets (Savannah, GA)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or ... to report to work at one of our physical contact center locations. To be considered for...seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings… more
- Zoom (Atlanta, GA)
- …presence, driving pipeline, and ensuring our customers understand how Zoom can transform their contact center operations . BDRs are expected to execute 70+ ... What to Expect We are looking for a Contact Center Business Development Representative (BDR)...executives and VPs in Customer Experience (CX), IT, and Operations . * Pipeline Management - Maintain accurate records in… more
- Mass Markets (Savannah, GA)
- …working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support, or ... to report to work at one of our physical contact center locations. To be considered for...seeks ways to improve the internal processes and results program -wide. Operations managers conduct regular business meetings… more
- City of New York (New York, NY)
- …is seeking a highly motivated and experienced manager to oversee the FISA-OPA Data Center Operations Team within the Shared Systems division. Data Center ... day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility:...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and ... vary by site and project. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Penn State Health (Hershey, PA)
- …all phone applications, computer programs, and software applications that support the Contact Center daily operations required. **KNOWLEDGE, SKILLS, & ... procedures and software applications that support for the daily operations of the Contact Center ...program . + **_Be Supported_** by the HR Solution Center , Learning and Organizational Development and Virtual Benefits Orientation,… more
- University of Washington (Seattle, WA)
- …PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. The Contact Center offers a work-from-home program available to those who ... Req #: 243813 Department: UW MEDICINE CONTACT CENTER Posting Date: 03/18/2025 Closing...successfully complete the virtual training program along with meeting performance metrics and expectations. As… more
- Black & Veatch (Overland Park, KS)
- **Remote Operations Center - Lead Operator** Date:...any and all users. If you would like to contact us regarding the accessibility of our website or ... Only Hire :** No **Visa Sponsorship Available:** No **The Opportunity** This Lead Remote Operations Center (ROC) Operator position is based out of the Overland… more