- Wells Fargo (Chandler, AZ)
- …in a Financial Institution setting with complex business units and priorities. + Experience in Contact Center Routing , CCaaS Routing Platform & ... role:** Wells Fargo is seeking a Lead Technology Business Systems Consultant to help design, build, and launch the...routing platforms for our new Enterprise Level Cloud-Based Contact Center . Learn more about the career… more
- Palo Alto Networks (Santa Clara, CA)
- …thrive, together! **Your Career** As part of the Network Security Networking and Routing team, you are responsible for developing and innovating solutions for Palo ... for innovating, designing and developing specifically in the areas of routing protocols, networking technologies and data plane architecture. You will take… more
- Walmart (Bentonville, AR)
- …in the customer experience domain. + Experience working with contact center as a service platforms, telephony systems , natural language understanding and ... intent matching systems , automated contact distribution systems . At Walmart, we offer competitive pay as well as performance-based bonus awards and other… more
- Wells Fargo (Charlotte, NC)
- …+ Experience with Contact Center Applications such as IVR, Routing and Customer Relationship Management systems and platforms + Experienced working in ... seeking a **Lead Technology Business Systems Consultant (Product Owner for Contact Center )** to help support our existing Contact Center Technology… more
- CVS Health (Hartford, CT)
- …flows + 5+ years experience integrating with Five9 (preferable) or other public-cloud contact center systems Preferred Qualifications + Working knowledge of ... routing and flows, IVR, CMS, recording, and overall contact center functionality + 7+ years designing,...Working knowledge of diagnostics and troubleshooting UC and CC systems over various types of networks including work-from-home workers… more
- Stanford Health Care (Newark, CA)
- …and committees. + Contributes to the development and implementation of contact center strategies and initiatives to optimize call routing , reduce wait times, ... Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary...of budget and finance terminology. + Knowledge of computer systems and software used in functional area. + Knowledge… more
- Duquesne Light Company (Pittsburgh, PA)
- …technologies + Monitors customer contact center technology including systems , applications, call routing and voice network traffic + Modifies voice ... + Dedication to supporting a 24/7/365 utility infrastructure + Understanding of customer contact center concepts including skills-based routing + Knowledge… more
- Walgreens (Deerfield, IL)
- …channel systems (IVR, CTI, ACD/PBX, CRM) + Understanding of and experience with Contact Center operations, call routing practices, AI tools and products ... **Job Description:** **Job Summary:** The Contact Center Application Program Manager is...leadership in the logical and physical design of application systems , and ensures design is consistent and well integrated… more
- Pacificorp (Portland, OR)
- … applications and related voice systems . Operate and upgrade voice telephone systems , unified communication and contact center software packages and ... and evaluates these technologies for adoption. **Responsibilities** + Operate systems supporting contact center and...solutions. + Expert knowledge of common telephony architectures, call routing strategies and contact center … more
- Enterprise Mobility (St. Louis, MO)
- …three (3) years of experience designing, implementing, and supporting Cloud Contact Center solutions, including call center routing , IVR design, and ... the following: + Evaluate, design, and implement Genesys Cloud Contact Center and UC solutions, including call... Center and UC solutions, including call center routing and management, IVR design, and… more
- Quality Technology Services, LLC (Hillsboro, OR)
- …with a BMS and building EPMS systems . + Familiarity with power distribution systems in a data center environment or similar critical systems environment. ... is seeking a **DCIM Engineer III /Controls Engineer III** ( **Senior** **Data Center Infrastructure Management (DCIM) Engineer)** to be based at one of our brand… more
- Intermountain Health (Lafayette, CO)
- …into appropriate systems for covered business units. + Perform other call center answering and call routing functions as necessary. + Availability for ... Description:** The Emergency Communications Specialist is an essential member of the Communications Center team, which operates 24 hours a day and seven days a week.… more
- Portland General Electric (Portland, OR)
- …limited to, data switching and routing , voice, video, collaborative services, contact center , Internet and security technologies. + intermediate knowledge of ... limited to, data switching and routing , voice, video, collaborative services, contact center , Internet and security technologies. + Intermediate knowledge of… more
- Capgemini (Charlotte, NC)
- …interfaces and agent controls. + Event-Based Integrations: Build and integrate event-based systems to enhance Contact Center functionalities. + Microservice ... Routing : Utilize advanced knowledge of Genesys Routing for optimal contact management. **Requirements:** + Contact Center Domain Knowledge: At least… more
- Allied Universal (King Of Prussia, PA)
- …more for most full-time positions! Allied Universal(R) is hiring a Security Operations Center Dispatcher **.** The Security Operations Center Dispatcher has high ... for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is… more
- Baystate Health (Holyoke, MA)
- …reform. Advanced knowledge of computer systems and applications to include Contact Center management and telecommunications and Microsoft Office suite of ... Experience:** Prefers 3-5 years' experience with telephony application/software for contact center . Strong understanding of customer service technical… more
- Allied Universal (Charlotte, NC)
- …more for most full-time positions! Allied Universal(R) is hiring a Security Operations Center Dispatcher **.** The Security Operations Center Dispatcher has high ... for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is… more
- Access Dubuque (Dubuque, IA)
- Part Time Nights Unit Secretary-Birth Center **MercyOne** 1 Positions ID: TRHEUS00493982MERCYO Posted On 05/05/2024 **Job Overview** **Employment Type:** Part time ... Unit Secretary is a member of the MercyOne Medical Center healthcare team and performs clerical and receptionist duties...a receptionist for the nursing unit by screening and routing incoming calls and visitors. Communicates routine information to… more
- Coca-Cola Bottling Company High Country (Rapid City, SD)
- …as delivery windows and service times. + Perform standard route maintenance in the Routing Software and other applicable systems . + As the business changes with ... is responsible for applying analytical methods and tools to optimize customer routing , pricing, volume, and customer programs to ensure most efficient operations and… more
- Adecco US, Inc. (New York, NY)
- …financial institution in New York City, NY. We are seeking a Data Center - Systems Administration- LINUX to assist in designing, implementing, and maintaining ... direct hire opportunity. If interested, please **APPLY** now! Position: Data Center - Systems Administration- LINUX Locations: NYC, NY (onsite)… more