- Capital One Bank (Goochland County, VA)
- …their organization and devise clear roadmaps to deliver next generation technology solutions across organizational boundaries.We are seeking a Distinguished ... in the values of Excellence and Doing the Right Thing. We are a technology -oriented company delivering financial products to market through modern technology and… more
- Capital One Bank (Atlanta, GA)
- … technology conversations, shaping best practices and positioning our solutions as industry-leading.Go-to-Market & Sales Acceleration: Bridge the gap between ... Transparency: Scale and build upon existing programs like the Customer Trust Center , providing customers with self-service access to relevant security, privacy, and… more
- Capital One Bank (Dover, DE)
- …learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience ... Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital...and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver… more
- Capital One Bank (New York, NY)
- …learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience ... Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital...and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver… more
- Capital One Bank (Richmond, VA)
- …love the products and services we build.Team Description:The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work ... cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to… more
- Capital One Bank (Baltimore, MD)
- …love the products and services we build.Team Description:The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work ... cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to… more
- Motion Recruitment Partners (North Chicago, IL)
- Contact Center Technology Solutions Engineer North Chicago, Illinois **Hybrid** Contract $87.83/hr - $87.83/hr Our client based in North Chicago is a ... biopharmaceutical company has an opening for a ** Contact Center Technology Solutions Engineer.** The ideal candidate would have experience as a … more
- System One (Washington, DC)
- …systems, and related platforms. The IT Project Manager will be responsible for managing contact center technology solutions , driving program operations, ... FedRAMP compliance and federal standards are met. * Manage Contact Center technology deployments (NICE...Cloud, Experience Cloud, Knowledge Management, and platform integrations. * Contact Center solutions experience (NICE… more
- Leidos (Gaithersburg, MD)
- …related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions , driving program operations, ... FedRAMP compliance and federal standards are met. + Manage Contact Center technology deployments (NICE...Cloud, Experience Cloud, Knowledge Management, and platform integrations. + Contact Center solutions experience (NICE… more
- Caterpillar, Inc. (Peoria, IL)
- …outcomes for process improvements and manage end-to-end program management for software delivery of contact center technology solutions . + Organize and ... example of this is the delivery of a new contact center technology solution requiring...+ Knowledge and experience with CRM, Customer Engagement and/or Contact Center solutions . **Summary Pay… more
- Zoom (Washington, DC)
- …impact Required Qualifications: + 7+ years of enterprise experience in contact center or selling CX technology solutions + History of successfully ... solution selling. The ideal candidate will target and penetrate organizations with 250+ contact center agents, building a robust pipeline of net-new business… more
- DXC Technology (Tulsa, OK)
- …customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager** + Oversees the day-to-day operations ... complexity within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- Amazon (Arlington, VA)
- …facing resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and ... Team is made up of deep CX and Enterprise Contact Center domain experts who work directly...APIs such as WebRTC and SIP or similar CCaaS technology Preferred Qualifications - Experience developing solutions … more
- Lowe's (Charlotte, NC)
- **Your Impact** In this role, as a Senior Product Manager for Contact Center Technology , you will lead the creation of strategy and vision for emerging and ... get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top...provide clarity and prioritization across teams, and ensure product solutions are both usable and viable while aligning with… more
- Stanford Health Care (Newark, CA)
- …in environments with high availability and scalability needs. * Relevant certifications in contact center solutions (eg, CCaaS certifications) are a plus. ... ideal candidate will possess a strong understanding of CCaaS ( Contact Center as a Service) solutions...+ Ability and desire to learn specialized and advanced technology solutions + Ability to establish a… more
- TEKsystems (New York, NY)
- … express (UCCX) services. This position will assist the Contact Center service roadmap, provide Unified Communication technology support, and engages in ... will report to the Associate Director of Unified Communication Engineering, the Cisco Contact Center Engineer will support engineering initiatives for the … more
- Mass Markets (Savannah, GA)
- …providing solutions , or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly ... (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer… more
- TEKsystems (New York, NY)
- … express (UCCX) services. This position will assist the Contact Center service roadmap, provide Unified Communication technology support, and engages in ... NYC Description Our client is looking for a Cisco Contact Center Engineer. The position will report...partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Kyndryl (Atlanta, GA)
- …and implement customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- Navient (Frankfort, KY)
- …customer support teams, IT, business units) to understand their requirements and align contact center technology accordingly. **Your Impact:** + Overseeing ... Center Certification: Obtaining certifications specific to contact center technology , such as...Speed is our competitive advantage. Our customers need better solutions , and the faster we execute, the greater our… more
