- TEKsystems (Trenton, NJ)
- …the client and the sales staff through closing. Based on these assessments, the Customer Advocate makes mortgage loan recommendations for all Government and ... contact, and may act as liaison between the borrower, underwriter and loan advisor. The Customer Advocate is required to provide periodic status updates, and… more
- TEKsystems (Ann Arbor, MI)
- REMOTE LOAN PROCESSOR ( Customer Advocate , Exception Handling) Location: 100% Remote (Must work EST hours: Mon-Fri, 8:30 AM-5:30 PM) Start Date: October ... 27 Equipment Provided Position Summary: As a Customer Advocate specializing in Exception Handling, you...the primary point of contact for borrowers, providing exceptional customer service and timely updates throughout the loan… more
- TEKsystems (Orlando, FL)
- …to the Exception Handler/ Customer Advocate and not the original loan processor that processed it. Essential Job Duties and Responsibilities: + Excellent ... contact, and may act as liaison between the borrower, underwriter and loan advisor. + The Customer Advocate is required to provide periodic status updates,… more
- TEKsystems (Trenton, NJ)
- …not the original loan processor that processed it. *The Customer Advocate will contact the borrower(s) for all outstanding documents needed including ... conventional FHA, and VA loans - 3-5 years of loan processing experience - Outstanding communication and customer... loan processing experience - Outstanding communication and customer service skills - Excellent attention to detail -… more
- TEKsystems (Trenton, NJ)
- …the client and the sales staff through closing. Based on these assessments, the Customer Advocate makes mortgage loan recommendations for all Government and ... contact, and may act as liaison between the borrower, underwriter and loan advisor. The Customer Advocate is required to provide periodic status updates, and… more
- TEKsystems (Orlando, FL)
- …supporting various loan types are encouraged to apply. Description The Customer Advocate , Exception Handling is responsible for processing loan ... and the sales staff through closing. Based on these assessments, the Customer Advocate makes mortgage loan recommendations for all government and conforming… more
- TEKsystems (Houston, TX)
- Professional Summary The Customer Advocate , Exception Handling plays a critical role in the mortgage loan lifecycle by re-processing loans that have been ... processors, this role focuses exclusively on exception cases post-final approval. The Customer Advocate ensures compliance with FHA, VA, and conventional … more
- PennyMac (Tampa, FL)
- … Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls to consumers ... from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan ...exceptional customer service to all customers' mortgage loan inquiries/requests + Effectively manage a pipeline of up… more
- Nelnet (Jefferson City, MO)
- …than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor , renewable energy innovator, and ... our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...teams to resolve client related problems and issues. + Advocate for client needs, such as new features, services… more
- Nelnet (Lincoln, NE)
- …and confirm the customer 's business needs with both the internal teams and the customer . Advocate for customer priorities and mitigate issues. Act as a ... our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor , renewable… more
- Nelnet (Dover, DE)
- …than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor , renewable energy innovator, and ... our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...AI-assisted development tools and a forward-thinking mindset to help advocate for AI adoption within our SDLC processes. +… more