- Dollar Tree (Chesapeake, VA)
- The Escalation Specialist is responsible for handling customer and associate complaints, questions and concerns that can't be, or are not successfully ... and resolve complex associate issues. + Act as a specialist in the escalation process, providing guidance...Degree, or 4 years equivalent work experience in direct customer service role + Minimum 3+ years professional contact… more
- PennyMac (Plano, TX)
- …requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document ... complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting...to regulatory compliance questions and inquiries + Serve as escalation point for customer fulfillment requests +… more
- Citigroup (San Antonio, TX)
- The Wealth Service Escalation Specialist is considered a subject matter expert on investment and banking procedures and processes and will work on a team ... client requests/problem resolution is handled promptly and seamlessly. The Wealth Service Escalation Specialist works closely with business partners to review… more
- Houston Methodist (Houston, TX)
- …call center and hospital/physician revenue cycle experience** At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison ... the Physician Organization (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated… more
- Amazon (Nashville, TN)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... Description Join Amazon's commitment to Customer Obsession by working with Amazon Surface Transportation,...exceeding customer expectations by ensuring that their orders, no matter… more
- OneMain Financial (Evansville, IN)
- This position is part of a customer -focused team responsible for resolving complaints, coordinating all complaint capture, resolution, reporting, and root cause ... driving change directly and through effective organizational partnerships. The Specialist Intermediate is responsible for providing exceptional service and support… more
- Mohegan Sun (Uncasville, CT)
- …log. Evaluates situation, determines appropriate response and escalates to designated specialist /resource for resolution of customer 's problem or complaint. ... position is responsible for responding to inquires and providing top level customer service and information to customers calling into the Operations Center hotline.… more
- The Greentree Group (Reynoldsburg, OH)
- Customer Support Specialist + Are you a customer service enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent ... to hear from you! ABOUT THE OPPORTUNITY As a Customer Support Specialist , you will have the...+ Help Desk software experience. + Experience in issue escalation , resolution, and de- escalation techniques. + Proficiency… more
- DESC (Seattle, WA)
- Client Engagement Specialist - Swing Shift, STAR Center Seattle, WA (http://maps.google.com/maps?q=619+3rd+Ave+Seattle+WA+USA+98104) *STAR Center Apply Job Type ... **JOB DEFINITION:** We are looking for a Client Engagement Specialist (CES) who will work within the larger Client...the STAR Center and Pioneer Square by employing various de- escalation skills while in coordination and consultation with the… more
- Google (Austin, TX)
- …needs which may be before or after the specified date._ **Role Description** As a Customer Support (CS) Specialist , you will be the dedicated point of contact ... for resolving highly complex customer escalations from initiation to final resolution, supporting residential and business customers, ensuring their concerns are… more
- SAP (Palo Alto, CA)
- …and a variety of benefit options for you to choose from. **POSITION: Solutions Specialist Customer Success Manager - HCM** **LOCATION: West Region (must live ... within territory)** **OVERVIEW:** Solution Specialist Customer Success Managers (S-CSMs) manage assigned...metrics, account management, renewals, and system data hygiene + Escalation and advocacy to drive positive customer … more
- Access Dubuque (Dubuque, IA)
- Customer Care Specialist **Flexsteel Industries, Inc** 1 Positions ID: CUSTO001288 Posted On 04/16/2025 Refreshed On 07/01/2025 **Job Overview** + Act as voice ... requiring minimal escalation . + Respond timely with customized responses to customer inquiries via email, phone, & chat. + Coordinate & communicate effective… more
- Baptist Memorial (Memphis, TN)
- Overview Specialist -Denial Mitigation II RN Job Code: 21432 FLSA Status Job Family: FINANCE Job Summary * Position may be filled in Memphis, TN; Jackson , MS The ... Denial Mitigation-Appeal Specialist II RN serves in a key role of...level of care downgrades for billing/clinical purposes, identifying further escalation options, participate in clinical meetings, reach out to… more
- Vivint (Lindon, UT)
- …customers and our business. Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist , you will have the support of a Supervisor and ... Performance Specialist , both of whom will coach you regularly to...skills) + Strategic minded, Self-Motivated, and consistently excellent + De- escalation skills + Passion for providing quality customer… more
- Vivint (Logan, UT)
- …customers and our business. Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist , you will have the support of a Supervisor and ... Performance Specialist , both of whom will coach you regularly to...skills) + Strategic minded, Self-Motivated, and consistently excellent + De- escalation skills + Passion for providing quality customer… more
- Baptist Memorial (Memphis, TN)
- …* The position may be filled in Memphis, TN; Jackson, MS The Denial Mitigation-Appeal Specialist II RN serves in a key role of the BMHCC revenue cycle as ... complete level of care downgrades for billing/clinical purposes, identifying further escalation options, participate in clinical meetings, reach out to payer… more
- RELX INC (Dayton, OH)
- …information online with its Lexis(R) and Nexis(R) services. About the Team The Customer Onboarding Specialist is a key position working with new customers ... in LexisNexis as their service provider + Initiate the escalation process for unresolved customer problems +...+ Initiate the escalation process for unresolved customer problems + Create onboarding documents and self-service training… more
- Dominion Energy (Richmond, VA)
- …sound business judgment. + Ability to anticipate, understand, and respond to customer needs. **Sourcing Specialist :** 2+ years related experience; In addition ... Associate Sourcing/Sourcing Specialist /Senior Sourcing Specialist Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy… more
- Savers | Value Village (El Paso, TX)
- **Job Title: Customer Service Specialist II** **Candidate must reside in El Paso, TX** **Who we are:** As one of the largest for-profit thrift operators in the ... be working on:** Support Savers mission and vision by providing exceptional customer service responding to inquiries from internal and external customers. This… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... excellent written skills, collects and documents necessary information for issue escalation as necessary to appropriate support teams. Supports and is responsive… more