- Navistar, Inc. (Lisle, IL)
- Position Overview Guide Navistar's user-centered digital development as our newest Customer Experience ( CX ) Designer . As the commercial vehicle industry ... + At least 4 years of CX design , UX design , or a related experience + Background in planning and executing customer research throughout various… more
- BGB Group (New York, NY)
- …at BGB Group (View all jobs) (http://www.bgbgroup.com/careers.html) New York City BGB Group VP, Customer Experience ( CX ) Strategy Our Agency BGB Group is a ... experienced, growth mindset leader responsible for developing and implementing comprehensive customer experience strategies across all touchpoints and channels.… more
- Warner Bros. Discovery (Seattle, WA)
- …Role ** The Tier 3 Global Special Operations Technician is a key member of the Customer Experience ( CX ) Strategy & Ops team within the Warner Bros. Discovery ... appropriate extended teams for resolution, while delivering a positive customer experience . + Regularly work with and...design and development teams. + Collaborate with larger CX team to identify and uphold KPIs for service… more
- Carrington (Columbus, OH)
- **Come join our amazing team!** The Vice President of Customer Experience will be responsible for partnering with the management team to grow, develop, and ... entire enterprise. Provide leadership, operational and managerial expertise to amplify the customer experience throughout the customer facing groups. Perform… more
- SAP (New York, NY)
- …+ Degree in business or equivalent experience + Experience driving customer journey workshops with design frameworks and methodology + Experience ... leader to support the vision and direction for SAPs customer experience across solution areas with a...customer journeys and services maps + Leverage human-centered design principals to create compelling experiences as applied to… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …solutions. + Act with an enterprise-wide view, ensuring broader considerations and the customer experience are contemplated. + Bring up to Contract Operations ... takes the creativity and passion of all of us-from design and engineering to the manufacturing and marketing of...contract pricing. + Implement opportunities to improve the overall customer experience . + Understand and support business… more
- Amazon (Westborough, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Microsoft Corporation (Redmond, WA)
- …cloud computing and artificial intelligence, driving innovation and large-scale AI implementation. The Customer Experience ( CX ) Data and AI team within this ... experience . **Other Requirements:** + Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.… more
- Amazon (Boston, MA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Sumner, WA)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will hire and develop a team...& FEA design tools, industry trends, and design for supportability - Experience creating and… more
- Amazon (Sumner, WA)
- …experiences in ways we can't even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support ... customer orders. In this role on the MSP CX team, you will work directly with product development...and system issues across the MSP product suite - Design and implement electro-mechanical tools and fixtures to support… more
- BASF (Research Triangle Park, NC)
- …matter expert in Voice of Customer , Change Management, Journey Management, and Experience Design , you will guide experience improvements across North ... ** * Developing and implementing the mid-long term APN customer experience strategy and CX ...not necessary * Experience in Journey Mapping, Experience design and Customer … more
- Edgewood Management Corporation (Gaithersburg, MD)
- Digital Marketing and CX Manager Job Description: The Digital Marketing and CX ( Customer Experience ) Manager holds a pivotal role in developing and ... Digital Strategy: Develop and implement a comprehensive digital marketing and customer experience strategy leveraging AI technologies. This includes creating… more
- Amazon (Arlington, VA)
- …value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed CX Coordinator to join the Private Pricing Programs and Experiences ... to drive innovation and automation in Private Pricing. The CX Coordinator, 3PX is responsible for managing the full...Define, measure, and analyze post-launch metrics to continuously optimize design and end-to-end experience A day in… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... owners and other key stakeholders to ensure that a customer -centric view is seamlessly integrated into key design...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- ManpowerGroup (New York, NY)
- …100% Remote / EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE SUMMARY** The Customer Experience ( CX ) Experimentation Researcher will become a ... CX Research & Insights Team within the Customer Experience & Engagement ( CX &E)...complexity + Contribute to translate business issues into research design and lead screener and discussion guide development, recruitment… more
- Amazon (Newark, NJ)
- …empower and inspire each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will ... optimize the Audible customer experience and drive growth on Amazon's...testing, statistical significance, personalization, social proof and creative web design - Experience with A/B testing tools… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …and Community Services (CCS) is seeking a director to provide leadership for the Customer Experience ( CX ) Planning & Integration department. The incumbent ... customer experiences across all touchpoints and advancing CCS's CX framework. As a member of the senior leadership...years of extensive experience in the planning, design , development, and implementation of customer -facing programs… more
- Meta (New York, NY)
- **Summary:** The Reality Labs Customer Experience ( CX ) team at Meta is focused on improving customer experiences across the end-to-end customer ... implement strategies that enhance the overall customer experience . Leveraging your strong background in CX /VoC...develop action plans to remediate and measure effectiveness. 9. Design and implement customer experience … more
- Amazon (Sumner, WA)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more