- TTEC (Malta, NY)
- …research and analyzing customer problems to provide a solution? You'll put your customer service skills to the test by answering CSR questions and taking ... to provide a positive and unique customer experience. You'll report to Customer Service Team Lead. You'll contribute to the success of the customer … more
- Internal Revenue Service (Chamblee, GA)
- …Vacancies will be filled in the following specialty areas: Taxpayer Services - Service Centers - Ogden Accounts Management The following are the duties of this ... gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work;...to the next lower level within the payband or GS grade in the normal line of progression in… more
- Veterans Affairs, Veterans Health Administration (IN)
- …and make day-to-day adjustments in accordance with established priorities. Customer Service (Clerical/Technical) Leadership Organizational Awareness Planning and ... the position is to serve as a Lead Contact Representative by providing guidance and assistance to First Party...to help attract and retain talented individuals in public service , increase worker productivity, and better prepare the agency… more
- Office of Personnel Management (East Butler, PA)
- … GS 5: You must have one year of experience that is equivalent to the GS -4 level in the Federal service defined as experience that is in or directly related ... Summary As a Contact Representative , you will be part of Retirement Services....(Agent handling volume is 65-85 calls per day.) Answer customer inquiries primarily received by telephone making adjustments and… more
- Office of Personnel Management (Boyers, PA)
- Summary As a Contact Representative at the GS -0962-3, you will be part of Retirement Services, Office of Personnel Management. If selected, you will be ... section for referral guidance. Responsibilities Answering a wide range of customer inquiries received by telephone, email, written correspondence and facsimile.… more
- Veterans Affairs, Veterans Health Administration (IN)
- …will be rated on the following Competencies for this position: 1) Providing customer service support in a courteous, empathetic, tactful and respectful manner ... notes when actions are needed. Respond to patient and/or customer inquiries via phone, e-mail, and through other forms...to help attract and retain talented individuals in public service , increase worker productivity, and better prepare the agency… more
- Veterans Affairs, Veterans Health Administration (Palo Alto, CA)
- …of specialized experience would typically include, but are not limited to: providing customer service to patients; assisting patients and staff with resolving ... of specialized experience would typically include, but are not limited to: providing customer service to patients and staff with resolving problems or… more
- Defense Finance and Accounting Service (Indianapolis, IN)
- …To be considered for the GS -06, applicants must have served 52 weeks as a GS -05 or higher in the Federal service . To be considered for the GS -07, ... applicants must have served 52 weeks as a GS -06 or higher in the Federal service ....convey information to customers and other interested parties; researching customer accounts and financial regulations, policies and procedures to… more
- US Army Medical Command (Lewis County, WA)
- …level of competency in the following areas: Administration and Management Customer Service (Clerical/Technical) Information Management Time in Grade Requirement: ... 52 weeks of Federal service at the next lower grade or equivalent ( GS -08). Education Some federal jobs allow you to substitute your education for the required… more
- Air Mobility Command (Charleston AFB, SC)
- …within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service ... this position is: To serve as designated Contracting Officer Representative (COR), and to provide expert civil engineer administrative...year of specialized experience at the next lower grade GS -07, or equivalent in other pay systems. Examples of… more
- Pacific Air Forces (Fort Richardson, AK)
- …within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service ... NCO quarters (UNCOQs) and unaccompanied officer quarters (UOQs) and adjacent service facilities and surrounding grounds. Responsibilities Plans and coordinates the… more
- HQ USAF and Support Elements (VA)
- …within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service ... ensuring that work complies with Manpower, Personnel and Services requirements and meets customer needs. Balances the interest of a variety of clients, both internal… more
- Air Force Materiel Command (Tullahoma, TN)
- …serves as the logistics material and cargo management Contracting Officer Representative . Help develop and implement policies, plans, and procedures to support ... readiness, and munitions management functions. Responsibilities Perform Contracting Officer Representative responsibilities (COR) on AEDC contracts. Coordinate and assess… more
- Air Mobility Command (Fairchild AFB, WA)
- …of services and activities Ensures availability of technology-based resources to maximize customer access to a full spectrum of resources to meet life-cycle needs ... Serve as Alternate Casualty Assistance Representative Requirements Conditions of Employment Qualifications In order to...year of specialized experience at the next lower grade GS -7, or equivalent in other pay systems. Examples of… more
- Federal Law Enforcement Training Centers (Artesia, NM)
- …here to learn more. Responsibilities Serving as a Lead Contract Compliance Specialist GS -1101-12 makes you a valuable member of the Federal Law Enforcement Training ... control, administration and quality assurance functions of assigned on-going service contracts. Typical duties include: Planning and exercising management control… more
- Veterans Affairs, National Cemetery Administration (Jacksonville, FL)
- …rated on the following Competencies for this position: Communication Critical Thinking Customer Service Self-Management Writing Experience refers to paid and ... resting places in National Shrines and with lasting tributes that commemorate their service and sacrifices to our Nation." The incumbent represents the cemetery and… more
- Federal Law Enforcement Training Centers (Glynco, GA)
- …possess at least one year of specialized experience equivalent to at least the GS -07 grade level in the federal service reviewing planning and programming ... Current and former GS federal employees must have served 52 weeks at the GS -07 grade level in the federal service . The time-in-grade requirement must be met… more
- US Army Acquisition Support Center (Fort Belvoir, VA)
- …- Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals ... your resume must describe one year of specialized experience equivalent to the NH-03 ( GS -13) grade level in the Federal service which includes: 1) Applying… more
- Integrated Federal Solutions (Washington, DC)
- …problem solving skills . + Strong oral and written communication skills. + Strong customer service and critical thinking skills. + Experience with Office suite ... creatively. Physical Requirements The physical demands described herein are representative of those which may need to be met...move up to 20 pounds. PCI Government Services LLC (PCI- GS ) is an equal opportunity employer. PCI- GS … more
- Integrated Federal Solutions (Washington, DC)
- …problem solving skills . * Strong oral and written communication skills. * Strong customer service and critical thinking skills. * Experience with Office suite ... creatively. Physical Requirements The physical demands described herein are representative of those which may need to be met...move up to 20 pounds. PCI Government Services LLC (PCI- GS ) is an equal opportunity employer. PCI- GS … more