- CRST (Atlanta, GA)
- **Description** **Ready to Drive Success?** **_Join CRST's Asset-Light (Flatbed) Division as a Senior Agent Development Manager and play a key role in expanding ... companies. We specialize in flatbed, dry van, and brokerage solutions that deliver flexibility, speed, and service. Our model...drive real impact-without the overhead of assets. As a Senior Agent Development Manager, you'll source, recruit,… more
- Osmose Utilities Services (Atlanta, GA)
- …high-performing teams, and ensuring that all applications optimally support the business's customer -centric goals and operational excellence. In this senior IT ... that drive the business forward. Serve as a thought leader and change agent , inspiring teams to deliver transformative technology solutions that redefine how… more
- Endo International (Hobart, NY)
- …everyone we serve live their best life. **Job Description Summary** The Senior Accountant is responsible for performing operational and general accounting, weekly ... across the site related to preferred transactional process. + Acts as an agent for change for the accounting function. + Provide support for external/internal audit… more
- Ralliant (Chandler, AZ)
- …utilize FBS (continuous improvement) tools to mitigate risks. + Be a change agent , embracing technology solutions for efficiency and accuracy. + Build ... risks and opportunities, and ensure compliance. + Actively seek feedback, anticipate customer and business needs, and adapt financial plans to meet dynamic market… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions . We are relentlessly ... the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI ...enterprise AI governance and risk management frameworks. * Mentor senior engineers and act as technical thought leader across… more
- CSL Behring (King Of Prussia, PA)
- …science SaaS tools. + Demonstrated ability to translate business problems into analytical solutions and communicate results to senior leadership. + Ability to ... spearhead the application of advanced analytics, machine learning, and AI solutions to unlock new insights, accelerate decision-making, and enhance commercial… more
- ABBTECH Professional Resources, Inc. (MD)
- …safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation. You will work with senior ... UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents… more
- Automation Anywhere, Inc. (San Jose, CA)
- …productivity, accelerate growth, and unleash human potential. **Our Opportunity** As a Senior Sales Engineer at Automation Anywhere, you will be the key advocate ... leading enterprises. You will demonstrate the transformative potential of AI-driven solutions to enhance productivity and streamline collaboration. With a strong… more
- REI (Seattle, WA)
- …customer -facing experiences using AI. Your expertise will help transform REI's customer journey across digital platforms and third-party agent ecosystems. ... a unique chance to shape how new technologies change customer expectations. You will set a clear, customer...focus for REI. You will have significant exposure to senior leadership. + In this role, you will work… more
- Radial (King Of Prussia, PA)
- …fulfillment solutions provider powering some of the world's best customer experiences,specializing in tailored, scalable eCommerce fulfillment solutions for ... navigate change within the organization + Be a change agent through successfully driving the adoption of new project...of escalation for client onboarding projects + Interact with senior management while providing updates and solutions … more
- Tyto Athene (Ashburn, VA)
- …searching for a **Deputy Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and ... the client and other stakeholders + Interface with client's senior management personnel, including briefings up to CIO/CISO level...task areas and teams + Be a positive change agent , both within and outside the organization; propagate our… more
- Tyto Athene (Ashburn, VA)
- …searching is seeking a **Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and ... the client and other stakeholders + Interface with client's senior management personnel, including briefings up to CIO/CISO level...task areas and teams + Be a positive change agent , both within and outside the organization; propagate our… more
- DataRobot (Boston, MA)
- …role; it's a technical leadership position where you'll drive multi-year projects, mentor senior engineers, and ensure our Generative AI solutions deliver real ... Agentic Workflows, Prompt Management, Frameworks & Libraries, LLM Onboarding,Tools, Multi- Agent Evaluations, Multimodality, etc.) and GenAI systems (eg Inference… more
- Bank OZK (Little Rock, AR)
- …means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, ... quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of Risk… more
- First Horizon Bank (Knoxville, TN)
- …First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. ... through Friday 8:00AM to 6:00PM with the occasional Saturday **Summary:** The Customer Solution representative will be the escalation point to solve complex problems… more
- Liberty Latin America (PR)
- **What's the role?** The Senior Manager CX Performance leads our Agent Performance team, focusing on training, quality, and knowledge management. This role ... integrate AI into processes and analyze data to improve agent performance. **Training & Development** : + Manage and...as part of a Learning team adopting enterprise-grade LMS solutions . Five years of experience leading customer -facing… more
- Capital One (Boston, MA)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... will have the opportunity to work on our internal agent -facing products that enable us to provide excellent service...+ Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions… more
- Microsoft Corporation (Mountain View, CA)
- …principles and user research, translating insights into effective, practical design solutions . **Other Requirements:** Ability to meet Microsoft, customer and/or ... **Overview** We are seeking a Senior Product Manager equipped with the skills to...intersection of AI and presentation design. We're building an agent that is your Copilot in crafting your next… more
- Pegasystems (Tampa, FL)
- Senior Specialist Solutions Consultant - Customer Service Job Category: Pre-Sales Consulting Location: US - Florida - Remote **Meet Our Team:** The ... Customer Service Specialist Solutions Consultant is a...as interaction management, omnichannel engagement, self-service, AI-powered automation, and agent desktop experiences **What You'll Do at Pega:** +… more
- MIKEL (Middletown, RI)
- …advance their skills and knowledge to provide solutions that exceed customer expectations. Position Title: AN/BYG Senior Integrated Logistics Support (ILS) ... - empowering the creative process, building responsive relationships, and propelling innovative solutions from conception to completion for the US Navy. MIKEL is a… more
