- Novo Nordisk Inc. (Plainsboro, NJ)
- …group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn' mindset and approach enables us… more
- PennyMac (Phoenix, AZ)
- … Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is an entry level customer… more
- PennyMac (St. Louis, MO)
- … Experience Specialist will : + Operate in a call center environment as a customer success advocate + Receive inbound calls and make outbound calls ... At Pennymac, our people are the foundation of our success and at the heart of our dynamic work...through the complete mortgage journey. A Typical Day The Customer Experience Specialist is a skilled customer … more
- TEKsystems (St. Louis, MO)
- …the Mortgage Fulfillment Division (MFD). Operate in a Call Center environment as a customer success advocate Receive inbound calls and make outbound calls ... of the nations largest mortgage originators and servicers, is looking to add Customer Experience Specialists to their St. Louis, MO team. Description The Customer… more
- CNO Financial Group (Carmel, IN)
- …This position is bonus eligible. Optavise a CNO Financial Group company is hiring a Sr . Advocate . Preferably Bilingual in Spanish/English. The role of the Sr ... inquiries to follow through on all open cases. The Sr . Advocate will use the Optavise custom...experience. This is your opportunity to contribute to the success of one of CNO's fast-growing brands. As the… more
- Lowe's (Mooresville, NC)
- **Your Impact** The Sr Analyst-Digital Brand Advocate will work with strategic suppliers and Online Merchants to optimize brand focused, online customer ... online/system troubleshooting. They will also be responsible for understanding customer behavior, building strategic plans and leading presentations with supplier… more
- Amazon (Arlington, VA)
- …with these tools while influencing the future of developer productivity. As a Senior Developer Advocate on our Developer Productivity team, you will work ... integration patterns into actionable steps. About the team We are developers who advocate for tools that help developers, focused on creating content that solves… more
- Amazon (New York, NY)
- Description The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. ... The Senior Customer Success Manager drives...escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer … more
- Amazon (New York, NY)
- …to define, build, and execute the roadmap for our customer success . The Senior Customer Success Manager drives revenue growth for some of the most ... foster these nascent ideas into scalable products that drive customer success . Amazon Ads is seeking a...ambiguity and complexity. They are agile, inventive, and an advocate for their customer (and their … more
- Amazon (Seattle, WA)
- …degree or equivalent experience - 5+ years sales, account management, or customer success experience in a related industry including automotive, retail, ... experience, connecting customers with their ideal vehicle. As a Sr . Seller Success Manager at Amazon Autos,...address challenges, and continuously improve our processes. As an advocate for both dealers and customers, you'll play a… more
- Proofpoint (Columbia, SC)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers ... from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments...to 10+ years of industry leadership experience in a customer success , sales engineer, senior … more
- Medtronic (North Haven, CT)
- …in a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the ... Medtronic RST Customer Success and Field Service Organization. The Senior ...gauge the success of these programs. + Advocate on the behalf of the customer … more
- Dynatrace (Denver, CO)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... issues + Engage with Product management as the customer advocate on product roadmap discussions. +...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- DataVisor (New York, NY)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a ... You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- Amazon (Seattle, WA)
- …ranging from start-ups to Fortune 500 enterprises. Within the Enterprise Support team, Sr . TAMs contribute significantly to ensuring the success of key ... of AWS services and Generative AI solutions. As a Sr . Technical Account Managers (TAM) in AWS Enterprise Support,...service disruptions, metrics, detailed pre-launch planning - Champion and advocate for customer requirements within AWS (eg… more
- HashiCorp (Austin, TX)
- …will be a key member of the Global Support & Services organization and advocate for customer satisfaction and success . They will troubleshoot complex ... communication with customers and responsiveness to their needs. The Sr . Support Engineer will grow and maintain detailed knowledge...Complete 10 Support Tickets with the guidance of more senior team members. + Effectively triage customer … more
- Amazon (Seattle, WA)
- …Sr . Escalation specialists are expert communicators and problem solvers obsessed with customer success . They have a passion for proficiency, and efficiently ... monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr . Escalation...navigate formal and informal channels to advocate on customer 's behalf. They take full… more
- Amazon (Seattle, WA)
- …Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused ... who help customers achieve more with the AWS cloud. Sr . Media Specialist Technical Account Managers (TAM) work across...managers to ensure delivery of product features to meet customer requirements - Advocate , specify, and own… more
- The Walt Disney Company (New York, NY)
- …(wireless, pay-tv, MVPDs), and a broad range of distribution channels, driving the success of Disney's streaming services on a global scale. **What You Will Do** ... Reporting to the Director, Technical Account Management, we are seeking a Sr . Technical Account Manager (TAM) to join our team. The Sr . TAM oversees all… more
- JPMorgan Chase (Palo Alto, CA)
- …the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment ... a subject matter expert in AWS, Terraform, and cloud-native technologies + Advocate for firmwide frameworks, tools, and practices within the Software Development… more
