- Walmart (Bentonville, AR)
- …center environment. Requires knowledge of principles and techniques of customer communication .Application and allocation of business communication styles/techniques ... To be able to listen to customers, understands, processes, and prioritizes customer needs, then provides solutions. Adapts listening and facilitation styles to … more
- Philips (WA)
- …Escalations and ensures acceptance from the customer . + Elevates most severe escalations to Senior Leadership for awareness and support , both in BU and ... The Implementation Specialist is responsible is responsible for following defined...experience with 2+ years prior experience in a remote support customer facing role. Prior experience with… more
- TicketManager (Mesa, AZ)
- …brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Support Specialist will work alongside colleagues to provide software ... similar customer service platform + Proven experience in B2B software customer service or administrative support role + Process-driven, and creative thinker… more
- US Tech Solutions (Sunnyvale, CA)
- …advocate for our customers while providing inputs for Customer Support materials creation, and managing escalations and communications with Engineering, ... possible experience for our customers. Job Responsibilities: + Provide inputs to Customer Support 's technical training, agent knowledge base, help centre… more
- Amazon (Seattle, WA)
- …manage operational aspects of their AWS business. Job Description: As a member of the Customer Enablement Specialist Team, you will be part of a growing team of ... and dynamic environment. Key job responsibilities * Solve a variety of customer requests including billing escalations , account structure guidance, and cost… more
- University of Washington (Seattle, WA)
- …The Senior Computer Specialist in CX is responsible for providing customer contact and support through incident management, request fulfillment and ... the UW's IT infrastructure, resources, and services. UW-IT provides critical technology support to all three campuses, UW Medicine, and research operations around… more
- Xerox (Cambridge, MA)
- …to support the greater Boston, MA area. As a Sales Support Specialist you will expands and retains our customer base through account visits, competitive ... Sales Support Specialist **General Information** Press space...the main point of contact for service and billing escalations , customer liaison. + Assist sale team… more
- Bright Horizons (Broomfield, CO)
- …hybrid role in our CO office.** **The primary purpose of the Care Support Specialist is to provide exceptional customer service support of parents using ... our services. The individual will provide customer call support , manage a ...escalations when appropriate. + Maintain a high-level of customer satisfaction. **What we hope you bring to the… more
- Paylocity (Meridian, ID)
- …dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, ... If you're looking for a dynamic, energetic, and enthusiastic customer service team you came to the right place!...Your goal is to retain clients by providing outstanding support via phone and email, using technical knowledge, leveraging… more
- Lenovo (Morrisville, NC)
- Premier Technical Support Specialist **General Information** Req # 100014859 Career area: Services Country/Region: United States of America State: North Carolina ... transform their vision into value. As a Premier Technical Support Specialist , you will assist customers in...Level 2 engineers and technical account managers to resolve customer escalations . + Provide closed loop feedback… more
- Zurich NA (Overland Park, KS)
- Application Support Specialist I 113450 Zurich is currently hiring an Application Support Specialist I to join their Application Support Center team. ... offices: Schaumburg, IL, Overland Park, KS, Anoka, MN. Applicant Support Specialist are responsible for a variety... area Preferred Qualifications: * Insurance Industry Experience * Customer support experience * Strong technical and… more
- PSI Services (Orem, UT)
- **Description** **Title:** Technical Support Specialist **Location:** Lindon, UT **_About PSI_** _We are PSI Services. We power world leading tests. Delivered ... we do at:_ _https://www.psiexams.com/_ **About the Role** The Technical Support Specialist role for PSI's global test...center network. Due to the wide geographical scope of customer support in this role, most responsibilities… more
- OneRail (Orlando, FL)
- …our delivery promise to our clients. Additionally, a Delivery Support Specialist is responsible for responding immediately to customer questions and ... Delivery Support Specialists are the driving force of OneRail. A Delivery Support Specialist is responsible for managing all aspects of shipping routes and… more
- Fiserv (Lincoln, NE)
- …on a global scale, come make a difference at Fiserv. **Job Title** Client Technical Support Specialist **What does a great Client Technical Support ... Specialist do at Fiserv?** As a Client Technical Support Specialist , you will be a crucial...a highly rewarding opportunity for individuals who thrive in customer -focused interactions. **What you will do:** + Independently handle… more
- University of Washington (Seattle, WA)
- …with processing complex HCM system transactions, specializing in staff and student employee support to enhance the customer experience. The HCM Service Partner - ... Program Operations and/or the Operations Director. * Deliver exceptional customer service to Named Support Contacts, including...they will be responsible for working after-hours to help support emergency escalations and support … more
- Citigroup (Irving, TX)
- …The Team focuses on the following main objectives. * Client Experience and Escalations (Clients) * Onboarding (Sales) * On-Demand Support (Sales & Clients) ... and Chat. While not required experience in Mortgage Sales, and/or Client Escalations , Customer service is preferred. **Responsibilities** : * Mortgage Sales… more
- CACI International (Stennis Space Center, MS)
- Network/System Support Specialist Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... issues + Answering queries by telephone and e-mail in support of customer hardware, software, network, and...resolution. **What You'll Get to Do:** As a Network/System Support Specialist , you will provide ongoing network… more
- Cummins Inc. (Oshkosh, WI)
- …Agreement + Request support from the next appropriate level of customer support for complex escalations /issues providing documentation throughout the ... + Understand Customer Order Management policies, procedures and metrics. + Support Customer Order Management departmental goals and initiatives to become a… more
- Live Nation (AZ)
- Job Summary: JOB DESCRIPTION - CLIENT SUPPORT SPECIALIST Location : Remote in United States Division : Universe Line Manager : Client Support Manager ... level agreements. + Identify process optimization and improvements to customer success flows to improve the support ...about service levels + Serve as primary contact for customer service escalations on behalf of clients.… more
- The Boeing Company (Dallas, TX)
- …a high degree of cross-functional collaboration, and have a desire to provide world-class customer support .** **This role will be based out of Irving, TX** **.** ... (but are not limited to):** **Position Responsibilities:** **Assess and analyze customer escalations and formulate problem resolutions** **Coordinate the… more