- Coinbase (Phoenix, AZ)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... because of a disability for any part of the employment process , please contact us at accommodationshttp://www.chromevox.com/tutorial/. Global Data Privacy… more
- Coinbase (Boston, MA)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... because of a disability for any part of the employment process , please contact us at accommodationshttp://www.chromevox.com/tutorial/. Global Data Privacy… more
- Coinbase (Columbus, OH)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... because of a disability for any part of the employment process , please contact us at accommodationshttp://www.chromevox.com/tutorial/. Global Data Privacy… more
- Coinbase (Salem, OR)
- …because of a disability for any part of the employment process , please contact us at accommodationshttp://www.chromevox.com/tutorial/. Global Data Privacy ... audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for… more
- Coinbase (Oklahoma City, OK)
- …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... What you'll be doing (ie. job duties): . Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role that has the expertise to… more
- Coinbase (Phoenix, AZ)
- …and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that ... because of a disability for any part of the employment process , please contact us at accommodationshttp://www.chromevox.com/tutorial/. Global Data Privacy… more
- Warner Bros. Discovery (New York, NY)
- …into your best selves. Here you are supported, here you are celebrated, here you can thrive. ** Analyst , CX Data & Insights** Your New Role As the Analyst ... , Tech, and Product teams, ensuring seamless implementation and continuous improvement of CX data products. This role requires a self-starter mindset, the… more
- Warner Bros. Discovery (New York, NY)
- …Here you are supported, here you are celebrated, here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, ... , define and measure KPIs with partner teams, and, in partnership with the CX Data team, introduce AI-assisted workflows that make it faster and easier… more
- FirstBank PR (San Juan, PR)
- …advocacy. This role plays a critical part in supporting the Customer Experience ( CX ) team by transforming complex data into strategic recommendations that inform ... Senior Business Analyst (Market Research) Customer Experience Strategy Department -...process of internal VoC initiatives, including survey design, data collection, reporting, and storytelling of findings. . Consolidate… more
- Coinbase (Oklahoma City, OK)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high functioning team ... Responsible for the day to day operations of the CX Incident Response team through identification, mitigation, remediation and...of a disability for any part of the employment process , please contact us at accommodations[at]coinbase.com to let us… more
- TXNM Energy (Albuquerque, NM)
- …with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst , at ###. ... Project Manager, Rate App and Sys ( CX Revenue Operations Department) Location: Albuquerque, NM, United...+ **Change Management** : Guide teams through system or process changes. + **Documentation** : Create clear SOPs and… more
- TXNM Energy (Albuquerque, NM)
- …with Disabilities Act (ADA) Statement: If you require assistance with the job application process due to a disability, please contact HR ADA Analyst , at ###. ... Supervisor CX Revenue Operations (2 openings) Location: Albuquerque, NM,...corporate, departmental and regulatory requirements. Identifies, supports and implements process improvements addressing financial and operational risks and ensures… more
- Liberty Latin America (PR)
- …bring insight to CX initiatives and team. + Analyze and performance data , measure impact to customers and generate practical insights based on trends to settle ... handle customer transformation efforts. Provide troubleshooting and problem-solving abilities. + Process methodologies and effective use of data , especially if… more
- BlackRock (Princeton, NJ)
- …responsible for acquiring, harmonizing, and managing MASS Model third party client data for reporting purposes. The metrics produced by the team provides ... success of the business. **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with… more
- Coinbase (Hartford, CT)
- …requirements, and consistently deliver high-quality resolutions. As a Compliance Lead Analyst , Compliance Operations within the CX Compliance team, you ... and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our...with regulatory requirements and best practices * Optimization & Process Improvement * Identify patterns or emerging risks *… more
- Coinbase (Richmond, VA)
- …with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst , Compliance TMS Operations within the CX Compliance team, ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Newegg Inc. (Diamond Bar, CA)
- … data sources, definitions, and system standards to ensure transparency, data accuracy, and reporting consistency. Process Improvement & Cross-Functional ... quality, and operational visibility. + Lead and support process -improvement initiatives using data analysis and automation...meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data , identify… more
- AltaGas (Springfield, VA)
- …experience. * Partner with business units to align journey maps with internal process flows and operational data ; support working sessions and frontline ... **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's customer… more
- Palo Alto Networks (Santa Clara, CA)
- …metrics for AI features within the SFDC environment, including model performance, data quality, case deflection rate, and process ROI. **Your Experience** ... of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations… more
- UPMC (Pittsburgh, PA)
- UPMC is hiring a Senior Systems Analyst to join their ISD Revenue Cycles team. This opportunity offers opportunity for additional training and for career advancement ... the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining… more
