- Duquesne Light Company (Pittsburgh, PA)
- …innovation and outcomes. We want you to join our team! **Summary:** The Director , Customer Contact & Service Excellence, will play a pivotal role in ... with a history rooted in technological innovation and superior customer service . Today, the company continues its...implement platform capabilities that support the successful scaling of contact center solutions. The Director will be… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance to ... will professionally represent the company and its customers. Other Customer Service Director Qualifications Include:...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- WSP USA (San Francisco, CA)
- This Opportunity WSP in the US is initiating a search for a ** Customer Service Director ** based out of our **San Francisco, California office** . Primary ... client issues, and meeting key performance measures goals. The Customer Service Director is a...Six Sigma processes is preferred. + Experience with multi-channel customer contact center and systems. + Strong… more
- Western Union (Denver, CO)
- … customer service delivery practices, including call center models. The Director will be responsible for leading global contact center operations across ... through Western Union's contact center strategy, performance, and operations. The Director , Customer Care Operations must have experience working with vendor… more
- New York State Civil Service (New York, NY)
- …in developing and maintaining internal policies and procedures around certification and customer service .? In partnership with Director of Certification, ... NY HELP No Agency Empire State Development, NYS Title Director , Quality Assurance & Customer Satisfaction, MWBE...at least three years overseeing a government program, a customer service team, or quality assurance program… more
- UCLA Health (Los Angeles, CA)
- …* Five or more years of operational management experience in a call center, customer service , or member support environment * Strong leadership skills * ... strategic oversight and leadership for our Member and Provider Contact Center. You will be responsible for ensuring the...will be responsible for ensuring the delivery of best-in-class service to new and existing members. You will lead,… more
- Yearout Mechanical LLC (Albuquerque, NM)
- …Management able to implement refine and enforce policies and procedures. + Determines customer service requirements by maintaining contact with customers. + ... Director , Service Operations - Yearout Mechanical...selection, timely purchasing, pricing accuracy, and delivery to assure customer service and profit maximization. + Build… more
- Merck (Rahway, NJ)
- **Job Description** **Companion Animal Global Marketing - Associate Director , Customer Engagement & Multi-Channel Marketing** The Companion Animal (CA) Business ... in the Companion Animal Health market. In this new position, the Associate Director , Customer Engagement & Multi-Channel Marketing leads the communications plans… more
- Encore (Schiller Park, IL)
- …with a confident telephone manner, as well as a focused listener * Exceptional customer service standards * Must be a self-starter and self-motivated, but with ... Position Overview The Customer Relationship Director is responsible primarily...assigned sector / sub sector. * Build strategies and customer pursuit plans that include contact with… more
- City of New York (New York, NY)
- …for independent decision-making and judgement, the Bureau of Customer Services seeks a Director for our new Service Termination Unit. The Director will ... Director in planning, coordinating, and executing the service termination process. In addition, the Director ...one (1) year of satisfactory supervisory experience in a customer service environment. The selected candidate will… more
- Tractor Supply Company (Brentwood, TN)
- …and is passionate about ensuring our team members are providing legendary customer service . This leader is responsible for providing strategic leadership ... Director , Customer Solutions Center (Call Center) **Overall...and oversight for the Customer Solutions Center functions across all contact channels… more
- Misumi USA (Schaumburg, IL)
- ABOUT THE POSITION This position is responsible for the leadership of our Customer Service Department. Responsibilities include directing a team of 20+ ... Engineering or a related field. + 10+ years of Customer Service experience, at least five of...purposes of the application and hiring process: name and contact information (phone number; mailing address; email address(es)); education… more
- STERIS (Chicago, IL)
- …supporting these products with world-class service , education and peer communities. The Director , Customer Care & Inside Sales is a senior role that provides ... Director , Customer Care Req ID: 42496 Job Category: ...preferred + Minimum of 15 years of B to B Customer service experience, or a mixture of Sales and… more
- Merck (Columbus, OH)
- **Job Description** The Associate Director , Technology Solutions Beef Customer Success is responsible for building, developing and leading the Livestock ... our company's Animal Health Livestock Monitoring Technology. This Associate Director role will lead a team of Customer...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck (North Wales, PA)
- **Job Description** The **Omnichannel Customer Engagement Strategy Associate Director ** will be responsible for partnering with key areas within our Company to ... marketing programs to healthcare professionals and consumers. The Omnichannel Customer Engagement Strategy Associate Director reports into...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Robert Half-Robert Half Corporate (Wexford, PA)
- **JOB REQUISITION** Practice Director (Administrative & Customer Support) **LOCATION** PA WEXFORD **JOB DESCRIPTION** **Job Summary** The primary responsibility ... of the **Practice Director ** is to maintain a consistent above average performance... customer retention and expansion strategy. + Build customer loyalty by providing superior service . +… more
- Hilton (Mclean, VA)
- …ability to drive profitable growth\. **What will I be doing?** The Commercial Director , Full Service delivers market leading commercial performance across the ... of over 5,000 team members driving our sales, revenue management, customer experience, distribution, marketing, call center, and analytics functions\. These… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Director , Product, Customer Assist, Card Servicing **Product Management** Product Management at ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Ryder System (Fort Worth, TX)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Senior Director Customer Logistics will primarily be responsible ... meets or exceeds annual safety targets. **Additional Responsibilities** + Responsible for customer service , customer relationships, business retention and… more
- ndustrial (Raleigh, NC)
- …Fayetteville St. in Downtown Raleigh + We live our values everyday: Teamwork, Customer Service , Quality and Curiosity + Inclusive, communicative, innovative and ... with us! We are seeking a talented and experienced Customer Success Director to build and lead...with key customers, serving as their primary point of contact and advocate within Ndustrial + Coordinate all aspects… more