- unifyCX (Louisville, KY)
- …Ability to thrive in ambiguity, handle tight deadlines, and pivot quickly. Experience in CX , Tech services, SaaS, or AI-driven technology environments. ... UnifyCX is growing and looking for a Director , Strategic Program Management to join our team!...mitigation. Who are you? The ideal candidate brings deep experience in program and project management, business operations, and… more
- White Cap (Norcross, GA)
- …**Major Tasks, Responsibilities and Key Accountabilities** + Defines and executes the enterprise Customer Experience ( CX ) vision in alignment with White ... **Job Summary** Responsible for leading the strategy, execution, and measurement of customer experience initiatives across White Cap. This role focuses on… more
- SCI Shared Resources, LLC (Houston, TX)
- …our associates. Consider the possibilities of joining a Great Place to Work! The Director , Customer Experience ( CX ) is responsible for implementing ... ** Experience ** + 5 years of relevant experience in digital CX , UX, or customer journey mapping. + 1-2 years of experience leading small project teams… more
- Sunrun (CA)
- …& Operational Excellence:** + Continuously develop and expand processes to streamline customer experience ( CX ) workflows and drive continuous improvement. ... run. **Overview** We are seeking an experienced and dynamic Director of Product & CX to champion...This leadership role will be pivotal in shaping our customer experience , optimizing logistics and warehouse operations,… more
- Wolters Kluwer (Wichita, KS)
- …Working closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into ... /UX Design, and work under the leadership of the Director , CX /UX Design. This role is a...various customer research efforts to define the customer -driven user experience + Produce necessary UX… more
- L'Oreal USA (New York, NY)
- …York New York, NY Sales Full - Time 11-Jul-2025 Job Title Assistant Manager, Customer Experience -- LDB Division: LDB Location: Hudson Yards Reports To: National ... / Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 212498 Asst. Mgr - CX Amazon New York, NY, New York Apply now...Account Director , Amazon -- CeraVe Who We Are: For more… more
- Capital One (Mclean, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...team establishes the strategy to optimize Capital One's digital CX , including customer journey moments, metrics to… more
- Sanofi Group (Morristown, NJ)
- …the next two years, we aim to increase our US business by $ 1 billion. The Customer Experience team at Sanofi Vaccines plays a vital role in ensuring customer ... **Job Title:** Director , Customer Centricity- Vaccines **Location:** Morristown,...implementation, the time is now right to improve our customer experience . The Customer … more
- Intuit (Mountain View, CA)
- **Overview** As Director of Intuit's Customer Experience team, you will be responsible for building and leading a customer experience 'practice' to ... frictionless experiences that sustain mutual growth + Lead, organize and scale a Customer Experience ( CX ) practice within the organization. The team will be… more
- Resideo (Irving, TX)
- … to lead the Program Management Office for our Digital Experience and Customer Experience (DX/ CX ) organization. This role will be responsible for driving ... excellence, and customer -centric solutions. We are transforming our digital and customer experience capabilities to better serve our partners and customers… more
- Fiserv (Omaha, NE)
- … of Customer Experiences We are looking for a strategic and execution-focused Director of Customer Experience to lead our Customer Onboarding ... as necessary. ** Experience you'll need to have:** + 8+ years of experience in customer experience , digital product management, onboarding, or related… more
- Danaher Corporation (Chicago, IL)
- …lives with diagnostic tools that address the world's biggest health challenges. The Customer Experience Director for Leica Biosystems is responsible for ... designing and executing a world-class customer experience that drives engagement, loyalty and...the Global Marketing Team and report to the Senior Director of Global Marketing. If you thrive in a… more
- Concentrix (Salt Lake City, UT)
- …game for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... Job Title: Executive Director - Business Development Job Description Our Business Development...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- Marriott (Bethesda, MD)
- …- $84.52 per hour This is a temporary position. JOB SUMMARY The FLEX Director , Loyalty Member Experience Design, will be responsible for development of strategic ... customer loyalty expertise to identify and execute opportunities to improve member experience , engagement, and customer lifetime value. The role must act as… more
- Intuit (San Diego, CA)
- … domains is a strong plus. **How you will lead** + Lead the teams managing Customer Experience ( CX ), Voice of Customer (VoC) data science, survey ... Data Science & Analytics org** and holds **end-to-end Data Science accountability** for customer experience , voice of customer (VoC) insights, data… more
- Mass Markets (ID)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... target organizations. + Sales Presentations:Present and sell a range of customer experience measurement services, including mystery shopping, contact center… more
- Mass Markets (FL)
- …call center footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Bob's Discount Furniture (San Bernardino, CA)
- The Regional Delivery Director serves as a Culture, Brand, and Customer Experience ambassador for their assigned region and across the company. This role ... This leader is accountable for meeting and exceeding financial, operational, and customer experience targets, while managing and improving people and processes.… more
- OneMain Financial (Wilmington, DE)
- …and insights into action. As Director , you will lead our brand and experience research efforts focused on both customer and prospect audiences, helping to ... Director of Consumer Insights to drive our customer understanding forward. This role is ideal for someone...the opportunity to make a measurable difference in our customer experience and brand performance. **In the… more
- Mass Markets (Mesilla, NM)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... as a trusted partner in the industry. The Associate Director is responsible for the management and development of...customers Preferred (Not Required) + One (1) year of experience in customer service, technical support, inside… more
