- Applied Materials (Round Rock, TX)
- …customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:Escalates system downs according ... to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.Achieves guaranteed up time and… more
- Applied Materials (Round Rock, TX)
- …among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent.Escalates system downs according to valid escalation ... procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.Achieves guaranteed up time and other parameters as sold to customersPromotes quality improvement processes to:- reduce cycle time- drive continuous… more
- Wells Fargo (St. Louis, MO)
- …empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Escalation Specialist - Registered **In this role, you will:** + Lead the review of ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Wells Fargo (St. Louis, MO)
- …empowered to grow. Join us! **About this role:** Wells Fargo is seeking an Escalation Specialist - Registered **In this role, you will:** + Participate in ... internal and external servicing and operational issues identified through escalation research + Communicates with key stakeholders to ensure resolution/negotiation… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison between the patient and the hospital, the Physician Organization ... (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated issues that may require in-depth… more
- Google (San Bruno, CA)
- Policy Escalation Specialist , Trust and Safety, YouTube _corporate_fare_ YouTube _place_ San Bruno, CA, USA **Mid** Experience driving progress, solving ... and protecting free speech in our ever-evolving digital world. As a Policy Escalation Specialist , you will work across Trust and Safety and YouTube to ensure… more
- Amazon (Bellevue, WA)
- …Launch Execution, Adoption, and Facilities (LEAF) team is hiring for an Infrastructure Escalation Specialist , to support the Fleet Infrastructure team's goal of ... exceeding customer expectations by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible. Amazon is seeking a detail-oriented person to support strategic vendor relationships, diving… more
- OneMain Financial (Fort Mill, SC)
- The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Negotiate with authorized third ... parties and customers via telephone regarding past due accounts + Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts + Qualifying consumers for payment plans by gathering full and complete… more
- Percepta (Dearborn, MI)
- …every stage of the automotive and mobility customer journey. As an ** Escalation Support Specialist ** (specializing in the automotive industry) working **hybrid** ... growth, and celebrates your contributions. **What You'll Be Doing** The ** Escalation Support Specialist ** plays a vital role in delivering a smooth and reliable… more
- PennyMac (Fort Worth, TX)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...to delivering an excellent customer experience. The Senior REACH Specialist will : + CORE LOAN SERVICING + Receive… more
- TEKsystems (Sioux Falls, SD)
- …of the support Escalations Team Skills complaint handling, complaint resolution, escalation calls, banking customer service, financial services, ms office suite Top ... Skills Details complaint handling, complaint resolution, escalation calls Additional Skills & Qualifications Desired Skills Strong communication skills with the… more
- TEKsystems (Salt Lake City, UT)
- …Team members will be working in complaints department regarding escalated complaints for anything within the bank. A complaint will come in to this area and it will ... initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work queue. These team members will then take control of complaints in progress and will see it through until it has… more
- TEKsystems (Salt Lake City, UT)
- …You will review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit ... Now Hiring for Escalations Specialists with a large banking company to help close out cases that are created after a customer complaint is filed. This is a very attention to detail and investigate case management style position. This is a hybrid schedule where… more
- Carrington (Westfield, IN)
- The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative ... solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current. In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's… more
- PennyMac (Plano, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Senior Client Escalation Specialist is a skilled role supporting Pennymac third party ... requests, and supporting divisional customer service objectives. The Senior Client Escalation Specialist will : + Perform complex data and document validation +… more
- Amazon (Goodyear, AZ)
- …supporting last mile deliveries globally, consisting of Crisis Managers and Escalation Specialist . They intake incidents assisting reporting persons that ... day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand.… more
- Percepta (Dearborn, MI)
- …operate, how people interact with them, and the overall value they provide. The Escalation Support Specialist will play a critical role in ensuring a seamless ... each market we support. As an Integrated Services Support Specialist in Dearborn MI, you'll be a part of...deliver timely solutions. **During a Typical Day, You'll** * Escalation Support: Provide expert technical support to retail customers… more
- Children's Hospital Los Angeles (Los Angeles, CA)
- …ongoing education for ambulatory staff, including customer service/patient communication and de- escalation training. The Training Specialist will be leading ... **Overview** **Schedule:** Day Shift **Purpose Statement/Position Summary:** The Training Specialist , Ambulatory performs tasks associated with technical and functional… more
- The Boeing Company (Irving, TX)
- …Boeing Global Services (BGS) has an opening for an **Associate Supply Chain Specialist (Level 2)** position who is responsible for working with customers, suppliers, ... and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS)Emergent Requirements (AOG)Team. The ideal candidate will have the willingness to learn and strive to… more
- Billings Clinic (Billings, MT)
- …Starting Wage DOE: $30.53 - 38.16 The Workplace Violence (WPV) Program Specialist is a de- escalation expert who works collaboratively with multidisciplinary ... here (https://billingsclinic.csod.com/ats/careersite/search.aspx?site=15&c=billingsclinic) to learn more! Workplace Violence Prevention (WPV) Specialist - Nursing Quality NURSING QUALITY - 8781 (Billings… more
