- Citizens (Riverside, RI)
- …detail-oriented, and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr . Specialist. In this role, ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Bath & Body Works (Columbus, OH)
- …card fraud , unauthorized reseller/re-shipper, supply chain fraud , refund fraud , customer support policy abuse, synthetic accounts, social ... planet to help the world live more fully. _Title: Senior Security Analyst - Fraud & Abuse_...Purchase with discount + No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) + Opportunity… more
- ADP (San Dimas, CA)
- …and other relevant regulatory frameworks. + Experience with AI/ML products, ideally in customer support and fraud detection contexts. + Experience designing ... Sr . Product Manager for our Payments and Fraud team.** + _Are you empathetic to client needs...customer self-service You will drive initiatives that reduce customer friction and inbound support calls by… more
- JPMorgan Chase (Columbus, OH)
- …to become a member of our team that is responsible for financial and analytical support for Fraud & Customer Protection Services (FCPS) Functions within ... Management and Consumer & Community Banking Finance. As a Senior Associate in Consumer & Community Banking Fraud...presentations and maintain & coordinate calendar of deliverables + Support ad hoc requests from the Business, Senior… more
- Capital One (Richmond, VA)
- Sr . Distinguished Engineer - Fraud Technology As a Sr . Distinguished Engineer at Capital One, you will be a part of a community of technical experts working ... expected throughout the organization. **About the Team:** When a customer 's credit card or personal information is stolen, it...the latest technologies to commit these crimes. In the Fraud domain, we dream of building more intuitive, elegant… more
- Capital One (Richmond, VA)
- Sr . Business Manager - SBB Fraud ...to balance risk and friction in the movement of customer funds. Team members are empowered to develop creative ... a Sr . Business Manager within the SBB Fraud strategy team, you will apply your strategic and...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- DataVisor (Mountain View, CA)
- …is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic ... cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. This...solution showcases Requirements + 5+ years of experience in fraud strategy, risk analytics, customer success, or… more
- Bank of America (Richmond, VA)
- Sr Fraud Analyst II - Global Payment Operations Fraud Richmond, Virginia **To proceed with your application, you must be at least 18 years of age.** ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Richmond/ Sr - Fraud -Analyst-II Global-Payment-Operations- Fraud \_25040537) **Job Description:** At… more
- Bank of America (Dallas, TX)
- Sr Fraud Analyst Dallas, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your ... must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Dallas/ Sr - Fraud -Analyst\_25044476) **Job Description:** At Bank of America,… more
- RELX INC (Alpharetta, GA)
- …Product Management team is responsible for delivering the ID Compass suite of fraud and identity solutions to the US insurance market. Our solutions provide identity ... and document authentication/biometric verification functionality to help insurers mitigate fraud risk and enable Identity and Access Management (IAM) capabilities.… more
- Citizens (Glen Allen, VA)
- … Specialist. This hybrid role combines project coordination, data analysis, and administrative support for the Fraud Customer Service Center and corporate ... Description Job Description: Senior Project & Administrative Support Specialist...and manage daily reports related to Fraud Customer Service operations, including parameter changes. + Support… more
- Mastercard (Harrison, NY)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Sr . Specialist - Regional Customer Success Operations, Services Sr ... that enhance customer satisfaction and retention, build customer advocacy to support our B2B marketing...Mastercard's Services Customer Success team as a Customer Success Operations Sr . Specialist. In this… more
- Capital One (Chicago, IL)
- Sr . Director, Data Engineering - Card Data Capital One is seeking a Senior Director, Data Engineering to work in our Credit Card Technology Data Engineering Team ... of sensitive, real-time and batch data that powers everything from fraud detection models and personalized reward systems to regulatory compliance reporting.… more
- Capital One (Lincoln, NE)
- Work From Home- Senior Fraud Recovery Coordinator- Complex Claims **Are you looking for a challenging role that includes the convenience of working virtually at ... with a solid attendance record **Learn about the role** Senior Fraud Recovery Coordinators at Capital One...loyalty to our brand. Your experience and skills could support the customer experience in a variety… more
- Capital One (Mclean, VA)
- Sr . Associate, Product Management - Risk Capabilities Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments… more
- Amazon (Seattle, WA)
- …pipelines by monitoring, tracking, and managing risk to ensure long term customer satisfaction. Summary of Responsibilities: Sr . Escalation Specialists rely on ... Description We are looking for an experienced fraud investigator with strong analytical skills to become...Individual problem-solving and analytical skills are used to authenticate customer behavior and transactions on Amazon accounts. Sr… more
- Pixalate, Inc. (New York, NY)
- Sr ./Director of Customer Success Employment Type:...What will you oversee? + Onboarding + Training + Customer Support + Business Reviews and Reporting ... Salary: $150k About the Company Pixalate is a cross-platform digital advertising fraud intelligence company, offering the only system of coordinated invalid traffic… more
- PNC (Phoenix, AZ)
- …position. **Competencies** Accuracy and Attention to Detail, Client Relationship Management, Customer Support Policies, Standards and Procedures, Decision Making ... to the company's success. As a Client Service Associate Sr within PNC Private Bank organization, you will be...to drive client satisfaction. Conducts risk assessments on potential customer -level fraud exposure and recommends appropriate path… more
- Verint Systems, Inc. (Lincoln, NE)
- …third-party integrations. + Manage the technical escalation process through the Verint FSS customer support team, tier 3, and product house escalation teams, and ... Learn more at www.verint.com. **Overview of Job Function:** The Fraud Security Solutions (FSS) Sr . Technical Consultant...with a regular communications cadence to the Verint FSS Customer Success Director, Sales Director and senior … more
- Bank of America (Phoenix, AZ)
- …'s accounts **Responsibilities:** + Initiate maintenance on accounts. + Provide excellent customer treatment. + Initiate Fraud and Non- Fraud Claims. ... Sr Claim Analyst Phoenix, Arizona **To proceed with...day-to-day complex claims and escalations including in-depth analysis for fraud and non- fraud claims, handling complex decisions… more