- Cognizant (Bridgewater, NJ)
- ** Genesys Cloud CX Developer ** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and ... creating seamless customer experiences across voice and digital channels using Genesys Cloud CX, with a strong emphasis on integration, automation, and… more
- Cognizant (Bridgewater, NJ)
- ** Genesys Developer ** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and ... Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot,… more
- Capgemini (New York, NY)
- …and vendor ecosystems. + Proficiency in Genesys AI, WFM, Reporting, and Analytics using developer APIs. + Genesys Cloud CX certification in one or more ... implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will...like Amazon, Genesys , and Nuance. + Leverage Genesys Developer APIs for WFM, Reporting, and… more
- Capgemini (New York, NY)
- …and New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application ... Genesys_Senior Developer At Capgemini Engineering, the world leader in...in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys Cloud CX. The ideal candidate will… more
- Cognizant (Bridgewater, NJ)
- …will:** . Develop and implement self-service IVR and Omni-Channel Orchestration Routing using Genesys Cloud CX. . Design and build voice and non-voice ... As an IVR Chatbot Developer ( Genesys focus), you will make...applications (SMS, Email, Chat, Voice Bot) using Genesys Cloud CX Architect Bot Flows. .… more
- Fiserv (Berkeley Heights, NJ)
- …an impact on a global scale, come make a difference at Fiserv. **Job Title** Cloud Contact Center Developer **About your role:** You will be a key contributor ... + 2+ years of experience supporting and administering omni-channel cloud Contact Center solutions (such as Genesys ,...omni-channel cloud Contact Center solutions (such as Genesys , NICE, Verint etc). + 2+ years of experience… more
- Robert Half Technology (Des Moines, IA)
- …+ Salesforce Service Cloud Voice. Be a technical leader as a Developer in a high-impact role, driving innovation in customer experience, voice analytics, and ... CDK, Terraform). * Salesforce certifications (Admin, Platform App Builder, Service Cloud Consultant). * AWS certifications (Solutions Architect, Developer ,… more
- Amazon (Dallas, TX)
- …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... experts that help customers realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the AWS Partner Network (APN)… more
- HTC Global Services Inc (Madison, WI)
- …a variety of other perks. Join Us as a Salesforce Architect/Technical Lead - Financial Cloud & take your career to the next level. Are you a Salesforce expert ready ... to take the lead on cutting-edge multi- cloud implementations? We're seeking a Salesforce Architect/Technical Lead who brings deep technical expertise, leadership,… more
- Amazon (Dallas, TX)
- …You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. ... experts that help customers realize their desired business outcomes when using the AWS Cloud . We work together with customer teams and the AWS Partner Network (APN)… more
- Resideo (Louisville, KY)
- …and runbooks. **YOU MUST HAVE:** + 3+ years of experience in administering a cloud -based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound ... helping to shape the way Resideo delivers customer experience through omnichannel cloud -based solutions globally? If you're interested in a mission critical position… more
- Teleperformance USA (PA)
- …with Now Assist and Creator Assist** + **Experience with integrating common telephony cloud solutions (eg Genesys , Amazon Connect, etc.)** + **Experience working ... skill sets current.** + **Experience in pre-sales for SaaS platforms or cloud -based solutions.** + **Familiarity with integration technologies such as REST/SOAP APIs… more
- Capgemini (El Paso, TX)
- …with Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center ... to operations, fueled by the fast evolving and innovative world of cloud , data, AI, connectivity, software, digital engineering and platforms. The Group reported… more