- Cognizant (Phoenix, AZ)
- **About the role** As a Genesys Cloud Technology Architect , you will make an impact by implementing robust Genesys Cloud solutions. You will be a ... to gather requirements and translate them into technical specifications for Genesys Cloud Architect solutions. + Oversee the deployment and configuration… more
- ManpowerGroup (Sacramento, CA)
- …deliver effective solutions. **What's Needed?** + At least 2 years of experience with the Genesys Cloud CX Architect development tool. + Minimum of 5 years ... Job?** + Develop and implement IVR interaction flows using Genesys Architect for voice, email, and digital...no minimum hours required. + Gain valuable experience in Genesys Cloud CX platform enhancements. **Upon completion… more
- Cognizant (Teaneck, NJ)
- …on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. . - Delivery credentials ... focus Developer** We are seeking an IVR Chatbot Developer ( Genesys focus) specializing in Genesys Cloud...The ideal candidate will have a strong background in technology architecture and a good understanding of the Life… more
- Capgemini (New York, NY)
- …and implementation of cloud -based contact center solutions using platforms such as Genesys Cloud , Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact ... Architect - Contact center Choosing Capgemini means choosing...& Experience Technical * Expertise in leading CCaaS platforms ( Genesys Cloud , Amazon Connect, NICE, Five9, Cisco,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Azure, GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS and modern ... **Lead Application Architect ** **Category:** Architecture **Main location:** United States, Virginia,...Contact Center Technologies: Design and integrate IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions… more
- …solutioning use cases with Gen AI, LLM, RAG based approach. + Expertise in cloud contact center ecosystems (Cisco Webex, Genesys , Amazon Connect, NICE, Five9) ... here: The Sprinklr Way. **Job Description** Sprinklr is looking for a Lead Solutions Architect who will partner with our sales organization to help drive revenue for… more
- Travelers Insurance Company (St. Paul, MN)
- …mastery. + Experience leveraging and integrating Contact Center Technologies for Service Cloud including Genesys to deliver excellent user and customer ... capability models + Innovation and Continuous Improvement + Experience with large-scale technology platforms and cloud data technologies. + Experience with AWS,… more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... member of the team. Make your mark in Information Technology At AIG, technology is at the...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- Amazon (Austin, TX)
- …field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or senior contact center developer ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Deloitte (Washington, DC)
- …will lead onsite CRM initiatives focused on configuring, customizing, and integrating Oracle Service Cloud with Genesys Cloud CX. Acting as the primary ... seamless integration of telephony systems-including SIP, IVR, and call routing-with Oracle Service Cloud and Genesys Cloud . You will analyze business… more
- CGI Technologies and Solutions, Inc. (Baltimore, MD)
- …GCP, and cloud -native technologies. * Experience with Oracle Siebel, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS. * Familiarity ... Siebel CRM. * Oversee the development and integration of IVR platforms (Nuance, Genesys , Microsoft) and cloud -based contact center solutions (AWS Connect, Google… more
- Capgemini (Dallas, TX)
- …and architecting CCaaS solutions, such as Google CES/CCAI, Amazon Connect, Twilio Flex, Genesys Cloud , or Khoros. + Strong knowledge of Contact Center ... proposed solutions + Stay up-to-date on the latest CCaaS technology and trends + Participate in industry events and...Google Cloud certification, such as the Google Cloud Certified - Professional Cloud Architect… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …and cloud -native technologies. * Experience with Oracle Siebel CRM, Nuance IVR, Genesys Cloud Architect , AWS Connect, and Google CcaaS. * Familiarity ... be successful in this role:** * 8+ years in technology modernization, with at least 3 years in Medicare...embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a… more