- Omni Hotels (Hilton Head Island, SC)
- …Oceanfront Resort may be your perfect match. Job Description Omni Hilton Head is seeking a Guest Services Telephone Operator to be the warm and welcoming ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...and deliver accurate wake-up calls. Tools & Equipment: + Telephone and console + Computer and keyboard + Pen/pencil,… more
- Marriott (Lahaina, HI)
- …Information** Pay: $26.01 to $32.51/hour **Job Number** 25155463 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Maui Resort & Spa, 2605 ... Type** Non-Management **POSITION SUMMARY** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard… more
- Marriott (Washington, DC)
- …Information** Pay: $21.92 - $29.22/Hour **Job Number** 25144679 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Washington DC, 923 ... Type** Non-Management **POSITION SUMMARY** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard… more
- Marriott (Waimea, HI)
- **Additional Information** **Job Number** 25156775 **Job Category** Rooms & Guest Services Operations **Location** Waikoloa Beach Marriott Resort & Spa, 69-275 ... $20.70-$25.87 per hour **POSITION SUMMARY** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard… more
- Ochsner Health (Houma, LA)
- …at Ochsner Health and discover your future today!** This job greets patients and guest in a courteous manner whether via telephone contact or in person; ... maintaining the confidentiality of all patient information. Responsible for point-of- service collections, face-to-face patient interactions related to completing the… more
- Omni Hotels (Asheville, NC)
- …the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day ... Spa may be your perfect match. Job Description To direct and assist guest and associates with communication needs in accordance with Omni Standards Responsibilities… more
- AT&T Hotel & Conference Center (Austin, TX)
- …Runners + Bell Staff + Guest Service Agent (Front Desk & Telephone Operator ) + Concierge + Housekeeping staff + Engineering Staff + Food and Beverage ... and up sells products to the guests. Answers hotel telephone and directs call to appropriate extension or room....service standards are maintained. Supervises and trains night Guest Services Agents to ensure guests are… more
- Omni Hotels (Fort Lauderdale, FL)
- …offered. + Understand the inter-relationship between different departments (Front Desk, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering, ... guest scenarios and follow up on all guest requests and concerns, adhering to the service...recovery process. + Be thoroughly knowledgeable of all Ideal Services /PBX Moments of Service scenarios and execute… more
- Sage Hospitality Group (Austin, TX)
- …departing and in-house guests by providing accurate and timely information and services . Responds to telephone and in-person inquiries regarding reservations, ... to hire a **Part - Time Front Desk Agent/PBX Operator ** at Hotel Van Zandt in Austin, Texas! Located...the Rainey Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of… more
- Hilton (Indianapolis, IN)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... + Respond to guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner + Provide information and demonstrate… more
- Hilton (Atlanta, GA)
- … operator experience in a high\-volume environment\. Strong customer service experience a must\! Switchboard training and hotel experience preferred\! Minimum ... guest inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner +...are at the heart of it all\! **Job:** _Guest Services , Operations, and Front Office_ **Title:** _Communications Operator… more
- Omni Hotels (Nashville, TN)
- …with check in and check out procedures. + Maintain 4-Star / 4-Diamond Standards of guest service . + Be generally familiar with all hotel rate plans, rate codes ... familiar with the inter-relationship between the different departments (Front Desk, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and… more
- Omni Hotels (Austin, TX)
- …(loyalty program) orders + Follow Omni's "Moments of Service " guidelines for receiving guest orders via telephone and on-line + Follow Omni's "Moments of ... Service " guidelines to confirm the details of each guest order, quoting accurate delivery items and following up...and in writing + Working knowledge of computers and telephone systems + Previous customer service experience… more
- Omni Hotels (Fort Lauderdale, FL)
- …+ Be familiar with the Phone and Alarm System in the Ideal Services Operator department. + Be familiar with guest scenarios and follow-up on all guest ... Office, Guest Services and Ideal Services Moments of Service scenarios, and execute...guests, management and co-workers, both in person and by telephone + Ability to work cohesively with co-workers both… more
- Omni Hotels (Fort Lauderdale, FL)
- …+ Be familiar with the Phone and Alarm System in the Ideal Services Operator department. + Be familiar with guest scenarios and follow-up on all guest ... Office, Guest Services and Ideal Services Moments of Service scenarios, and execute...guests, management and co-workers, both in person and by telephone + Ability to work cohesively with co-workers both… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the days evenings, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. + ... office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- The Yarrow Group (Charleston, SC)
- …embrace the Planters Inn service culture. You will manage and work with the guest services and housekeeping teams. You must ensure you maximize the safety of ... the stops-a spectacular setting, fresh and delicious cuisine, fantastic service that seamlessly anticipates a guest 's wants...services to book activities for guests to maximize guest experience and revenue + Ensure completion of all… more
- Omni Hotels (Charlotte, NC)
- …with the inter-relationship between the different departments (to include PBX, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and ... with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services...scores.* Maintain 4 - Star/4 - Diamond Standards of guest service * Maintain unexpired CPR certification at… more
- Omni Hotels (Austin, TX)
- …with the inter-relationship between the different departments (to include PBX, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and ... with all hotel amenities (to include Wireless Internet, Select Guest Program, Frequent Flyer Mileage Program, Laundry Services...our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... will play a pivotal role in ensuring seamless communication services , maintaining the highest standards of guest ...and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and… more