- Live Nation (Minneapolis, MN)
- …talents as we Create Once in a Lifetime Experiences for our Fans. The Role: The Guest Service Manager is responsible for the overall management of all guest ... Functions: . Interviews, selects, trains, supervises, counsels and disciplines guest services staff to ensure maximum ...resolve guest 's problems. . Keep record of guest service interactions or transaction, recording details… more
- House of Blues (Minneapolis, MN)
- …details and managing breaks. * Follow up with Security and Guest Services teams to ensure that service standards are met * Perform opening/running/closing ... guest concerns and complaints regarding security and customer service -related situations * Lead staff, ongoing staff training, staff positioning, ensuring… more
- House of Blues (Minneapolis, MN)
- …needs + Suggestively sell beverages and menu items; take orders + Answer guest questions, make recommendations, up-sell liquors + Communicate drink orders to bar ... all standard operating procedures + Request identification from any guest who appears to be under 30 years of...under 30 years of age + Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB… more