- Central Texas Technology Solutions (Georgetown, TX)
- …Helpdesk Manager is responsible for leading our technical support team to provide excellent customer service and resolve all technical issues. Are you the right ... Candidates should have a solid technical background combined with customer service experience. A problem-solving attitude with...hires and recommendations to senior management * Facilitate regular service desk team meetings and service… more
- Sentry Insurance (Davenport, IA)
- …our operating territories, or other equivalent experience. Demonstrated experience providing customer -driven solutions, support, or service . What You'll Receive ... status as appropriate; answers questions or redirects to other areas. Responds to customer inquiries, makes appropriate decisions and closes file as needed. What it… more
- Twist BioScience (South San Francisco, CA)
- …of endpoint management and security tools. This role is tightly integrated with our IT Service Desk Staff and expected to be an escalation point for endpoint ... business needs and scheduling. Some after-hours work may be requiredExceptional customer service orientation using listening, consulting, problem identification… more
- ASG (Brunswick, GA)
- …share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level III to work at the Federal Law Enforcement Training ... diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Administrators,...years of experience troubleshooting software and hardware in a customer service role; 3+ years of experience… more
- ASG (Brunswick, GA)
- …share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level 1 to work at the Federal Law Enforcement Training ... diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Administrators,...0-6 Months experience troubleshooting software and hardware in a customer service role Excellent problem-solving skills and… more
- ASG (Brunswick, GA)
- …share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level II to work at the Federal Law Enforcement Training ... diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Administrators,...1-year of experience troubleshooting software and hardware in a customer service role Excellent problem-solving skills and… more
- ASG (Artesia, NM)
- …share these values to be part of the team. Position Overview: We're hiring for a Help Desk Specialist Level I to work at the Federal Law Enforcement Training ... diverse team to include but not limited to other Help Desk Specialists, Network Engineers, System Administrators,...6 Months experience troubleshooting software and hardware in a customer service role Excellent problem-solving skills and… more
- ASG (Woodland Park, CO)
- …these values to be part of the team. Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, ... Windows 7-10, Active Directory, Networks and other COTS products. Help Desk Institute (HDI) Certification Associates degree...up to two (2) years of sufficient technical or customer service experience. Experience with the following… more
- Christus Health (Irving, TX)
- …Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The ... Proficient in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication… more
- Engler IT (Annapolis, MD)
- …iOS, and network systems. *Responsibilities* * Provide technical support to end-users via help desk tickets, phone, or email, ensuring timely resolution of ... future reference *Qualifications* * Proven experience in *IT support*, * help desk *, or *desktop support* roles with...who thrive on solving complex problems while delivering exceptional customer service . Job Type: Full-time Pay: $60,000.00… more
- EJ (East Jordan, MI)
- EJ has an immediate opening for a IT Help Desk Specialist - Audio/Visual. The following information provides an overview of the skills, qualities, and ... systems including ADUC Daily operations responsibilities: A/V point person Service Desk Incidents and Service ...all calls and solutions Provides a high level of customer service by being responsive and courteous… more
- Ethos Veterinary Health (Bothell, WA)
- …applications Other duties as assigned Qualifications Knowledge, Skills, and Abilities Customer service experience highly preferred Basic Human Resources skills ... smooth operations and an excellent experience for clients and their pets. You'll help foster a culture of compassionate, high-quality service across every… more
- University of Kansas Health System (Olathe, KS)
- …Makes rounds on patients and answer call lights immediately, using excellent customer service techniques. Promptly reports any unusual incidents and/or any ... changing out sharps containers, keeping hallways clear, and wiping down desk /nurses station. Upon discharge, clean white board, strip bed, remove equipment/supplies… more
- Cooper University Health Care (Camden, NJ)
- …as AI innovations and a Strategic Portfolio Management solution, manage vendor relations with our Service Desk partner, and help ensure the success of our ... Cooper Information Technology Department is looking for an IT Service Delivery Manager to help lead our...those systems Develop and implement AI vision for IT Service Management systems * Assess customer needs… more
- Heritage Bank (Oak Harbor, WA)
- …Bank has an exciting opportunity to join our organization! Are you a and customer service professional? Can you expertly handle high-volume inbound calls while ... Center) at our Oak Harbor Branch.Individuals in this role help customers by providing a warm welcome and greeting...$23.84- $28.61 per hour Depending on qualifications and experience Customer Service Center Representative ( Customer … more
- KORE1 Technologies (Sun Valley, CA)
- …IT asset mgmt, basic networking * We're looking for a proactive, detail-oriented Tier 2 Help Desk Technician to join our IT team at our Sun Valley headquarters. ... a plus. * 5+ years of IT support experience ( help desk , desktop, or systems support). *...Inventory Management solutions required. * Strong troubleshooting, documentation, and customer service skills. * Ability to manage… more
- Little Creek Casino Resort (Shelton, WA)
- …departments to determine their requirements and to understand their perceived levels of customer service . Performs related duties as assigned by CEO. Ensures ... Governance and Information Security frameworks (PCI, NIST, SOX, Audit) Thorough understanding of help desk and support tools Project Management, PCI, and Help… more
- IC Automation (Solon, OH)
- …and perform routine system updates. * Monitor IT infrastructure health using tools like Help Desk ticketing systems to prioritize and resolve issues promptly. * ... * Communicate technical information clearly to non-technical users while maintaining a positive customer service attitude. ** * Proven experience in providing IT… more
- NY CREATES (Albany, NY)
- …Record and log all customer interactions, problems, and resolutions in a help desk system for future reference. Reset passwords and unlock accounts for ... and affiliates who use the systems. Identify and organize Help Desk tickets according to priority and...and against tight deadlines. Has the ability to gain customer feedback to ensure problems have been resolved. Possesses… more
- CodeBlue Managed Services (Enfield, CT)
- …and self-guided research *What We're Looking For: * * 1+ year of customer service experience (essential) * 2+ years of help desk or technical support ... solutions that provide measurable business value. Our core values-Integrity, Service , Transparency, and Accountability-guide every interaction we have, with clients,… more
