- Robert Half Technology (Fort Valley, GA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Lead for a growing IT team in Fox Valley, Wisconsin. The chosen ... candidate will be responsible for managing our Help Desk team, ensuring the smooth operation...exceptional support to our end users. This is a Lead By Example role and does not have any… more
- SAS Shoemakers (San Antonio, TX)
- Help Desk Support Lead Company Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has ... manufacturer of high quality comfort footwear. Position SAS has an opening for a Help Desk Support Lead , who will provide technical support to Retail and… more
- Nelnet (Columbus, OH)
- … Desk functionality to support a new Federal client's data management system. The HSES Help Desk Team Lead must understand multi-tiered help desk ... other key personnel and team members to address reoccurring support issues. A Help Desk Team Lead interacts with internal and external customers daily to… more
- YMCA of Greater Rochester (Rochester, NY)
- Help Desk Team Lead /System Administrator Rochester, NY (http://maps.google.com/maps?q=444+East+Main+St.+Rochester+NY+USA+14604) * Association Office Job Type ... annually plus generous benefits! Under the director of the Director of IT, the Help Desk Team Lead will be primarily responsible for overseeing all Help… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability ... of user issues and requests. The selected individual will: + Lead and supervise the Help Desk team, including testing, training, and evaluating team… more
- Sprinklr (New York, NY)
- …team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk + Serve as an escalation ... contact information as appropriate. Here at Sprinklr, we're on a mission to help every organization on the planet create unified experiences that make customers… more
- Lockheed Martin (Hanover, MD)
- …This position may be eligible for a $25K sign on bonus for external hires\! **What We're Doing:** * At Lockheed Martin Rotary and Mission Systems, Cyber & ... Intelligence, we are driven by innovation and integrity\. * We believe that by applying the highest standards of business ethics and forward\-thinking, everything is within our reach - and yours as a Lockheed Martin employee\. * Lockheed Martin values your… more
- Wayne State University (Detroit, MI)
- …primary support for an independent or multiple enterprise class systems and end user device issues. Help Desk Analyst - Lead This is the leadership level for ... Help Desk Analyst II Wayne State...in process, resolution documentation, and tier-one/advanced-tier relationships. Alternatively, a Lead level incumbent may be the subject matter expert… more
- HireVue (Columbus, OH)
- …effective and efficient workforce that supports the needs of our internal team members. Reporting to the help desk team lead , the Help Desk Support ... inclusive culture based on a foundation of respect and inclusion. The Help Desk Support Technician is a highly organized self-starter with excellent attention to… more
- Waystar (Louisville, KY)
- **ABOUT THIS POSITION** The Team Lead of Technology Help Desk is responsible for end user hardware and software deployment, support, and retirement, ... and execute high-level projects and deployments with minimal supervision + Ability to lead and mentor junior team members + Bachelor's degree in related field or… more
- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... our team of more than 15,000 professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.… more
- University of Miami (Miami, FL)
- …to provide updates on endpoint security initiatives, projects, and incidents. + Manage and lead the Help Desk team, including training coordinating work ... the team. + Oversee the day-to-day operations of the Help Desk , including prioritizing and delegating tasks....and/or supervise the work of others. + Ability to lead , motivate, develop, and train others. Any appropriate combination… more
- CACI International (Bethesda, MD)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a ... a lasting impact at CACI! **Duties include but are not limited to:** + Lead operations of help desk and services as focal point for customer concerns +… more
- Mercy University (Dobbs Ferry, NY)
- …Essential Job Functions & Responsibilities: + Answer telephone calls to the Mercy IT Help Desk and work with customers to identify problems or requests. + ... Process email sent to the Mercy IT Help Desk and respond to customer. +...Desk Manager. + Participate in project teams or lead project teams as assigned. + Participate in training… more
- Stanford Health Care (MI)
- …support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk + Lead small to medium complexity ... do** + Provide tier-2 support of application incidents reported through the help desk ; including 24/7 on call coverage as required + Provide analytical… more
- Robert Half Technology (Haltom City, TX)
- …and configuring systems and applications per defined procedures * Assist in providing tier two-level help desk support * Lead in projects related to hardware ... multiple hardware and software environments in expedient manner * Lead efforts to establish standards for IT configuration and...and roll-outs, including store migrations * Adhere to defined help desk request- and problem-solving process *… more
- Baptist Memorial (Memphis, TN)
- …Communications Manager and others to develop a Knowledge Centered Service (KCS) model for BMHCC Help Desk * Lead content architecture and strategy * Assess ... documentation needs, analyze current information available to identify gaps, and recommend solutions * Effectively capture, organize, and share knowledge to drive innovation and enable informed decision making * Follow industry-standard technical communication… more
- CoStar Realty Information, Inc. (San Diego, CA)
- Service Desk Technical Team Lead - California Job...to join our team. In this role, you will help manage the productivity of CoStar Group employees by ... thorough understanding of the strategic vision for the service desk and the ability to set the long-term direction...trends to management as needed. Work to make Service Desk the single source of truth and service delivery… more
- General Dynamics Information Technology (Arlington, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,Remedy Help ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service, Help Desk Support,Troubleshooting ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more