- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... CGI Federal has an exciting opportunity for a Helpdesk Lead within our Intel sector advancing the national security... manages and oversees the daily operations of a help desk team, ensuring efficient and effective… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively seeking Senior Help Desk Engineers to join our candidate pipeline for contract and contract-to-hire placements. These ... best for seasoned IT professionals with 5+ years of help desk or desktop support experience, ideally...point for Level I and II support teams. + Lead resolution of critical incidents and outages. + Manage… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves...support roles, with at least 1 year in a senior or lead capacity. + Strong knowledge of ... in Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Aegon Asset Management (Cedar Rapids, IA)
- …and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what's important to them. We're empowered ... live, work, and play. United in our purpose, we help people create the financial freedom to live life...and strategic direction to the Account Management and Connect Desk management team and staff responsible for internal customer… more
- Moser Consulting (South Bend, IN)
- …remarkable individuality of everyone's culture, history, and service. Description The Service Desk Technician is a dynamic role essential for the maintenance of IT ... the client and practice. You may be asked to help in other practices and clients as needed. Requirements...related field; or equivalent experience. + Proven ability to lead and mentor lower technicians, fostering a collaborative team… more
- Chenega Corporation (Melbourne, FL)
- **Req ID:** 37241 **Summary** ** Help Desk Technician II** **Melbourne, FL** Are you ready to enhance your skills and build your career in a rapidly evolving ... competitive labor rates to fulfill day-to-day contract operations. The ** Help Desk Technician II** will be part...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- Punch Studio (Culver City, CA)
- …is maintained to the standards set forth by the Punch Studio. In this role, the Senior Help Desk Technician I will assist in providing technical support for ... We are looking for a customer service-oriented Help Desk Technician I to provide...agreed-upon Service Legal Agreements (SLAs) with department leads. + Lead initial problem resolution to resolve end-user issues/requests. +… more
- Morehouse School Of Medicine (Atlanta, GA)
- Help Desk Technician Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Employment in this role may be ... career at MSM ! Posting Number NONAC3620 Job Title Help Desk Technician Position Title Help...and students in a dynamic higher education environment. This senior -level technician is responsible for resolving complex technical issues,… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and/or lines of service, assuming increasing levels of responsibility for ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- BAE Systems (Columbia, SC)
- …such as CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent. + Experience in ... a centrally located Network Operations Center and remote office locations. The Support Desk Manager shall lead a team of technicians providing broad-based… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your career ... and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician** provides support to...their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.… more
- MSys Inc. (Raleigh, NC)
- Job summary: Title: Epic Help Desk Support - Hybrid - second...Helpdesk 2nd Shift (3PM EST - 11:30 PM EST) Lead serves as the senior technical lead ... EHR is required. Complete Description: The EHR Helpdesk Shift Lead serves as the senior technical ...His/her contact email is ###@msysinc.com Our recruiters will be more than happy to help you to get this… more
- City of New York (New York, NY)
- …where flexibility and ability to achieve results are valued. All managers lead teams and lines of service, assuming increasing levels of responsibility for ... the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to...utilizing materials, research, creative thinking, and problem-solving skills. - Lead daily team and ticket related activities, including ticket… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination...of agility, expertise, and trust. + An opportunity to lead and build a business with the support of… more
- SAIC (Fort Huachuca, AZ)
- …development of team members through the performance management process + Contribute to Help Desk Improvement by communicating observed gaps in team knowledge + ... **Description** SAIC is seeking a **Service Desk Team Manager, onsite, at Ft Huachuca, AZ**...defined objectives and policies + Communicate with other departments, senior management, functional peer groups, technical staff and customers… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …VDIs, and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause ... + Work under the direction of the local Service Desk Lead as part of an integrated...3 to 5 years in IT support or related help desk environments * Education: High School… more
- University of Miami (Coral Gables, FL)
- …review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Supervisor, Help Desk , provides supervision to the ... 3. Knowledge of common network troubleshooting practices. 4. Ability to communicate with senior staff and faculty and exercise judgement when to escalate issues to… more
- Pearson (Lincoln, NE)
- We are seeking a dynamic and strategic Finance Director to lead and support our Enterprise Sales Deal Desk . In this role, you will be the financial thought ... activity, sales performance, and delivery outcomes. **Process Improvement & Governance:** + Lead initiatives to streamline deal desk operations and improve… more
- Trinity Health (Livonia, MI)
- …customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, ... way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce… more