- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title - Help Desk Level 1 Position - Contract (6+ Months) Location - Cherry Hill, NJ Rate - $Open (Best Possible Requirements Responsibilities: + ... Participate in project planning and scheduling. + Ensure assigned project tasks are completed completely and on time. + Ensure proper documentation, notification, and escalation of all incidents. + Communicate with clients by phone, email, and in person. +… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …with DoD 8570.01-M with a minimum certification of IAT Level I** The Level 1 Help Desk Specialist shall possess the following capabilities: + Two ... Help Desk Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1 / Level 1 support. They will provide phone and… more
- Levi, Ray & Shoup, Inc. (Chesterfield, MO)
- …your data, seewww.LRS.com/privacy Job Description LRS Consulting Services is seeking a Help Desk /Support Analyst ( Level 1 ) for a role with a client of ... (http://www2.lrs.com) File Transfer Filters Careers Added Oct 01, 2025 Level 1 Support Analyst (27086) Chesterfield, MO...reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is… more
- TEKsystems (Bartlesville, OK)
- …credit card acceptance Fuel Allocations Supply Management and Extranet Support. The Help Desk Agent Level 1 position requires 24/7 availability and the ... 1 or more years of Information Systems Help Desk / Support experience - Knowledge...for this role in the last 3 months? Experience Level Entry Lev Pay and Benefits The pay range… more
- ATS Automation (Indianapolis, IN)
- …Comecer industrial equipment at customer sites across the US and Canada. + Provide remote technical support ( Help Desk Level 1 & 2) via phone and online ... US, 10007 Raleigh, NC, US, 27603 Charlotte, NC, US, 28217 Date: Oct 1 , 2025 Field Service Controls Engineer Location:REMOTE Travel:Up to 50% (including domestic and… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1 , to join the Mission Support ... of commonly-used IT concepts, practices, and procedures within a Help Desk environment. + Ability to effectively...resolution. + Understands EHD Service Level Agreements/Service Level Objectives (SLAs/SLOs) and the Tier 1 … more
- Citi Trends (Savannah, GA)
- …reports + Escalate store polling issues in a timely manner + Coordinate with Store Help Desk associates at the start of each shift + Assist supporting stores ... by taking help desk calls + Log store ...by taking help desk calls + Log store help ...statements are intended to describe the general nature and level of work being performed by individuals assigned to… more
- Paladin Technologies (Minneapolis, MN)
- …and troubleshooting of IT and AV systems for end-users, including executives. + Maintaining help desk ticket queues to ensure proper routing and resolution of ... issues. + Escalation to level 2 or 3 staff as situations require more...+ 2+ years' experience supporting users in a remote help desk environment preferred. Preferred Qualifications +… more
- TEKsystems (Franklin, TN)
- Top Skills' Details 1 . Experience working in a Help Desk /Customer Service environment, troubleshooting technical issues for both hardware and software. This ... also do some imaging. Description TEKsystems in Nashville is currently looking for a level one Help Desk consultant for a six month opportunity for a local… more
- Seattle Art Museum (Seattle, WA)
- About The Role The Help Desk Technician will join Seattle Art Museum's Technology team as the frontline champion of our digital workplace experience, ensuring ... support, transforming technology challenges into opportunities for empowerment. The Help Desk Technician serves as the primary...Insurance and participation in SAM's 403b retirement plan. Following 1 year of service and 1 ,000 hours… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... issues to support ticket creation and assignment per tier level . + Follows up with customers and track resolution...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0429 ... Lead manages and oversees the daily operations of a help desk team, ensuring efficient and effective...and improvements. * Other: o Ensure compliance with service level agreements (SLAs). o Evaluate and recommend new tools… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, ... As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage...+ Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …Family:** Technical Support Services **Skills:** Audiovisual Equipment,Call Center,Customer Service, Help Desk Support,Teleconferencing **Experience:** 1 ... **Req ID:** RQ207753 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...years of related experience **Job Description:** Help Desk Technician I Transform technology into opportunity as a… more
- Leidos (Odenton, MD)
- …the way we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support request, resolve...and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution… more
- Trinity Health (Livonia, MI)
- …and efficiently within a specific timeframe in order to provide a defined level of service and availability to the customer. Provides initial support or escalates ... during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, multi-factor… more