- Montage Marketing Group (MD)
- Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a ... seasoned Customer Service Help Desk Manager looking for a great opportunity to support a federal research grant program? Are you able to design and develop… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented ** Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual will lead the team providing essential technical assistance to government users, ensuring efficient… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** ** Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... national security and economic interest of our nation. SecuriGence is seeking a talented ** Help Desk Manager ** to help contribute to our success. Come … more
- TekSynap (Washington, DC)
- …to travel as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech ... Relation Management (CRM) team, and CNIC leadership. + Manage a help desk operation supporting approximately 800 customers, ensuring high levels of customer… more
- Robert Half Technology (Voorhees, NJ)
- Description We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager , you will be responsible ... for overseeing our service desk team and ensuring our IT support processes are...service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction * Efficiently manage… more
- Robert Half Technology (Grand Rapids, MI)
- Description We are looking for a skilled Help Desk Manager to lead and develop a regional IT Service Desk team in Grand Rapids, Michigan. This ... service delivery. Responsibilities: * Lead and mentor a regional IT Service Desk team to ensure exceptional service and responsiveness. * Monitor ticket queues,… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- ** Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...using Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained.… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our ... Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations,… more
- CACI International (Chantilly, VA)
- Help Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage ... None Type of Travel: None * * * **The Opportunity:** Join our team as a Help Desk Manager and lead a dynamic group of 10 technicians dedicated to providing… more
- Arrow Financial Corporation (Glens Falls, NY)
- …professional to join Information Technology (IT) Support team as: IT Manager , Support ( Help Desk Manager ) This opportunity may be perfect for you if ... including Windows, Microsoft 365 applications and administration, call center management, help desk ticketing tools, and Active Directory > Effective… more
- Robert Half Technology (Seattle, WA)
- Description We are looking for an experienced Help Desk Manager to oversee the daily operations of end-user computing devices and peripheral equipment. This ... Requirements * Minimum of 7 years of experience in IT support or help desk management. * Proficiency with Dell Technologies and Windows Azure. * Advanced… more
- Robert Half Technology (Omaha, NE)
- Description We are looking for an experienced Help Desk Manager /Endpoint Services Supervisor to oversee a dynamic IT support team in Omaha, Nebraska (onsite ... collaborative, customer-first culture. Responsibilities: * Lead and mentor the Service Desk team, providing training and opportunities for skill development. *… more
- Robert Half Technology (Los Angeles, CA)
- Description We are looking for a Help Desk Manager for overseeing technical support operations across multiple client locations. You'll lead a dedicated ... team, ensuring efficient resolution of hardware and software issues, and enhancing overall customer satisfaction. Key Responsibilities: + Manage and lead technical support team, providing guidance and support. + Develop and implement support processes to… more
- Montage Marketing Group (MD)
- …with to resolve any application questions or concerns. This role reports to the Help Desk Manager and is responsible for facilitating efficient evaluation ... Job Title: Operations Center Help Desk Agent Location: Hybrid -...upon first contact. + Proactively communicates with Lead and Manager when ticketing volume challenges arise; takes personal ownership… more
- SMX (Fort Belvoir, VA)
- …all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for... ticket and personnel metrics to the prime project manager + Assist Cyber Operations with continuous monitoring activities… more
- Amazon (Tempe, AZ)
- …obsess over providing world class support to them. The Account Health Support (AHS) Help Desk (HD)team is seeking a Program Manager in support of Help ... strong program management, stakeholder influence, and communication skills. The Program Manager II, AHS Help Desk serves as a primary interface between the… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking an experienced Help Desk Manager to lead technical support operations and ... **Essential Functions, Responsibilities & Duties may include but are not limited to:** The Help Desk Manager will oversee all aspects of Tier I and II… more
- Proven IT (Tinley Park, IL)
- …generate reports, and plan for continuous improvement. This role reports directly to the Help Desk Manager . Responsibilities: + Ensures the support team ... communication, professionalism, and overall staff knowledge. + Ensure the Help Desk staff is appropriately skilled and trained to deliver excellent… more
- Bilfinger Industrial Services Inc. (Reston, VA)
- …Professional Bilfinger Operations Nearest Major Market:Washington DC Job Segment: Project Manager , Construction, Help Desk , Information Technology, ... Project Manager - Remote Centennial is a national leader...Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time.… more
- Bilfinger Industrial Services Inc. (Hampton, VA)
- …Professional Bilfinger Operations Nearest Major Market:Hampton Roads Job Segment: Construction, Help Desk , Information Technology, Manager , Engineer, ... Quality Control Manager - Hampton, VA Centennial and our Joint...Our performance is what has helped, and continues to help forge strong partnerships, which are strengthened over time.… more