- Oklahoma State University (Oklahoma City, OK)
- …technical support to students, faculty and staff with computer and technology questions. As top- tier help desk support, this position will be responsible for ... the installation of hardware and software on faculty, staff and instructor station machines; will restore and back-up system files, provide technical support and training to campus users, install audiovisual equipment, and will assist Information Services… more
- Robert Half Technology (Charlotte, NC)
- Description Robert Half is proactively recruiting senior Help Desk Specialists to support our clients' high-level technical needs. This is an excellent ... Key Responsibilities + Resolve complex technical issues escalated from Tier 2 + Perform root cause analysis and improve...update documentation Requirements Qualifications + 4+ years of IT help desk or technical support experience +… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- NuAxis Innovations (Washington, DC)
- …work, so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time position. **Job Summary:** The ... ** Help Desk Senior Specialist ...** Help Desk Senior Specialist II** Location **Washington,...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- Help Desk Specialist Annapolis Junction, MD... Specialist will provide 24x7 Help Desk support as defined by first response/ Tier 1/Level ... of support + Receive, triage and route tickets to Tier 2 Help Desk according...TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk Specialist - (694) Share this job as a link in your status update to LinkedIn. Job Title Help Desk ... Technician / Help Desk Specialist Location Randolph Air Force Base, TX 78148 US...Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- CACI International (Reston, VA)
- Help Desk Specialist Job...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3 ... Travel: None * * * CACI is seeking a Help Desk Specialist to join...supporting systems for visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution. * Support… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... so join our team NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is… more
- Robert Half Technology (Ames, IA)
- …PERMANENT FTE position with IMMEDIATE BENEFITS with a Growing Company !! IT Desktop & Help Desk Support Specialist - Direct Hire Opportunity Location: Hybrid ... excellent benefits package Desktop Support / IT Support / Help Desk This hybrid role offers a...Manage and triage incoming IT support tickets while providing Tier 1 assistance. * Assist with account management, password… more
- Kaizen Approach, Inc (Linthicum, MD)
- …impact with a company that values your technical ambition? We are seeking a Help Desk Specialist to support our mission-focused customer by providing ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- Kaizen Approach, Inc (Linthicum, MD)
- …with a company who values your contributions? We are currently looking to hire a Help Desk Specialist to support our very mission-focused customer. In this ... COTS and GOTS applications + Experience providing Tier 1 or Tier 2 Help Desk support + Experience troubleshooting through technical directories and… more
- TEKsystems (Boston, MA)
- Help Desk Analyst - Public Sector Financial Systems Support Location: Boston, MA (Hybrid - 4 days/month onsite) Schedule: Monday-Friday, 8:30 AM - 4:30 PM Pay ... systems and applications used across state agencies. This hybrid Help Desk Analyst role offers a unique...contribute to the modernization of legacy systems while providing top- tier customer support. Work Environment This role is primarily… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- SAIC (Springfield, VA)
- …Section position in support of the Department of State (DOS) Vanguard Contract. The Help Desk Specialist is responsible for providing information and ... a timely resolution using DOS REMEDY application. + Provides second- tier support to end users for ICT applications or...Ability to follow policies and procedures. + Knowledge of help desk ticketing systems. + Ability to… more
- TEKsystems (New Orleans, LA)
- Description TEKsystems is seeking an Enterprise Service Desk Specialist Mid to support a federal customer on site in New Orleans, LA. Qualified candidates must ... CompTIA Security+ certification. Responsibilities (fall into 3 categories): 1.) Tier 1 Support: + Serve as the initial point...IT Experience + Willingness to support an in-bound service desk / call center operation + Experience with ITSM (Ticketing… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... will be expected to provide quality first level computer help via phone and/or email; ( Tier I)...personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- Leidos (New Orleans, LA)
- …dollars by focusing efforts under one enterprise network. What will you do as a Help Desk Support Representative? You will serve as the initial point of contact ... Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the...for IT related problems and provide tier 1 level support which will consists of providing… more
- Leidos (Kansas City, MO)
- …dollars by focusing efforts under one enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial point of ... the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy in… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Insight Global (Braintree, MA)
- …join their growing company. * Escalation point of issues or services forwarded from the IT Help Desk that may require hands on or onsite support * Answering IT ... * Perform duties across all agency location. Examples: Moves, Adds, Changes and Desk Side support. * Support business approved standard desktop software as well as… more
