- General Dynamics Information Technology (Mclean, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Team Lead with GDIT. A career ... part in improving how agencies operate. We are seeking a proactive and customer-focused Help Desk Team Lead to oversee our frontline IT support … more
- CAI (Trenton, NJ)
- …and report any recurring issues or trends + Work closely with the Help Desk Lead and other team members to ensure high levels of user satisfaction and ... Type** Full time **Worksite Flexibility** Hybrid **Job Summary** As Help Desk Analyst, you will provide first-line...Ability to work independently and as part of a team + Strong organizational and detail-oriented capabilities Preferred +… more
- Edmunds (Santa Monica, CA)
- …Edmunds is seeking a highly motivated and experienced Help Desk Manager to lead our dedicated team of support professionals. The Help Desk ... leadership. What You'll Do: * Lead , mentor, and manage a team of help desk technicians, fostering a collaborative and high-performing work environment. *… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong....: + L ead the day-to-day activities of the help desk team , ensuring timely resolution ... Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to...country's most critical role - protecting our national security. Help Desk Support Lead -… more
- The Greentree Group (Beavercreek, OH)
- Financial Systems Support Analyst ( Help Desk Lead ) +...team . + Overseeing the daily activities for the Help Desk Team and developing ... ABOUT THE OPPORTUNITY As a Financial Systems Support Analyst ( Help Desk Lead ), you will...expertise. + Must have experience in successfully leading a Help Desk , or like, team .… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- SMX (Fort Belvoir, VA)
- …is a full-time on site position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel + Perform duties as a ... Service Desk Lead (4286) (Ft. Belvoir, VA)...Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to join our team in the Quantico, VA ... our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most...oA minimum of three (3) years experience as a help desk lead worker in… more
- Robert Half Technology (Puyallup, WA)
- Description We are offering an exciting opportunity for a Tier 1 Help Desk Lead in the IT industry, located in Puyallup, Washington, United States. This role ... involves overseeing and managing our dedicated team , ensuring efficient processing of customer applications, and maintaining...Tier 1 Support to ensure efficient operation of the help desk . Core Benefits: M/D/V: Can enroll… more
- Chenega Corporation (Arlington, VA)
- …with Innovation Through Intelligence. **Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and ... requests. + Provide technical guidance and support to the Help Desk team , escalating complex...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- Robert Half Technology (Mcallen, TX)
- Description We are offering a position for a Service Desk Team Lead in the Financial Services industry, based in McAllen, Texas. This role is crucial to our ... computer end-user issues. Responsibilities: * Ensuring satisfactory resolution of Help Desk calls by following up with...Minimum of 3 years of experience in a Service Desk Team Lead role within… more
- Encore Electric, Inc. (Lakewood, CO)
- …our customers. The Help Desk Manager works collaboratively with the Help Desk team to ensure exceptional customer service, encourage professional ... Mission of the Role + Customer Service Champion: Collaboratively lead the Help Desk to...position required three to five years of leading a help desk team with six… more
- Insight Global (Thornton, CO)
- Job Description A School District client of Insight Global is seeking a skilled Service Desk Lead to join their team . This Service Desk Lead will be ... who are responsible for Tier I support. This Service Desk Lead will provide their team...backup support and escalation. When necessarily, this individual will help support real-time Tier I support including phone and… more
- Binghamton University (Binghamton, NY)
- …for a Help Desk Support Analyst to join our Client Support Services team . The Help Desk Support Analyst will provide superior first-level IT customer ... using remote tools, and in-person; all in a higher education campus environment. The Help Desk Support Analyst will record all actions taken to resolve client… more
- KBR (Colorado Springs, CO)
- …Colorado Springs, Colorado. Key Responsibilities: + Lead the day-to-day activities of the help desk team , ensuring timely resolution of user issues and ... Manager Belong. Connect. Grow. with KBR! Help Desk Manager KBR's National Security Solutions team ... roles, with at least 1-2 years in a lead or supervisory position. + Hands-on experience supporting DevSecOps… more
- SOS International LLC (Boston, MA)
- …AFB, Massachusetts. Essential Job Duties Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is...and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas.… more
- Lockheed Martin (Colorado Springs, CO)
- …Your Mission is Ours\. Lockheed Martin Space is seeking a full\-time Early Career Help Desk Engineer, in the role you will: * Action trouble tickets ... to work both independently and as part of a team \. Interpersonal relationship skills are a must\. **Security Clearance...Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most… more
- Leidos (Stafford, VA)
- … desk providing quality and timely support to over 3000 end-users oOversee the help desk team in providing timely and effective support to users, ... Security Sector is looking for a Help Desk Manager to join our team in...world-class level support & customer service oConduct end-user Instructor Lead Training for domestic and international law enforcement agencies… more
- Huntington Ingalls Industries (Annapolis Junction, MD)
- …classifications. What you will do + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot, deliver ... on-demand access by Government and Contractor leadership, while using the metrics to analyze help desk performance and identify problem areas. + Acts as the… more
- Robert Half Technology (Philadelphia, PA)
- …best practices to improve service delivery. * Regularly conduct training sessions for the help desk team , keeping them abreast with the latest technologies ... and troubleshooting guides. * Monitor the performance of the help desk team through key...Audio Visual and conference room support Requirements * Previous team lead /management experience * Experience with executive… more