- AHU Technologies, Inc. (Washington, DC)
- Job Description: Short Description: Provide technical support and troubleshooting for the JusticeTrax LIMS System and its associated hardware components. The ... for the LIMS platform, overseeing system configuration, customization, and ongoing support and maintenance. *The ideal candidate will possess extensive experience… more
- SC Department of Insurance (Columbia, SC)
- …Manager. This role plans, coordinates and/or performs administrative, business management or support services activities. They will serve as primary support to ... Services, this position performs administrative duties and acts as support service to the operation and affairs of the...dedicated division information logs for Insurance Rates & Forms. 2 . Back up Complaint Management: Log and track OCS… more
- Two95 International Inc. (Cherry Hill, NJ)
- Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type : Full Time with our client Salary: Market + Benefits Requirements Job ... helpdesk ticketing system. + Escalate complex issues to higher- level support staff as needed. + Install,...+ 2 + years experience working in a helpdesk or technical support role. + Tier… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …levels. Qualifications/Experience: + Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT environment + Minimum ... to assist in directing and managing the program's executive support group. The candidate must reference their ability and...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC… more
- Xerox (Portland, OR)
- …September 2 , 2025 Working time Full-time Ref# 20036426 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority ... Level Entry Level Currency USD - United...Xerox corporation, is seeking a full-time, dedicated, customer service-oriented Helpdesk / On-Site Administrator (OSA) to support … more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- … 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will ... 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential functions will include: + Answering questions… more
- TekSynap (Arlington, VA)
- …+ Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,...+ Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...systems or components in the data center within two ( 2 ) hours during the normal duty day. + Participate… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. ... The ideal technician will have 2 + years of IT help desk experience with a...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- TEKsystems (Grand Rapids, MI)
- …tickets / inquiries and following up versus getting incoming calls through the traditional helpdesk que. Calls routed the helpdesk that need follow up will go ... or someone who's confident in phone communication and high level customer service. This role is connected to the...* Week 1: Monday, Tuesday, Wednesday, Thursday * Week 2 : Monday, Tuesday, Thursday, Friday, Sunday * Week 3:… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent, Junior** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Arlington **Position ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- Trace Systems Inc (Shaw AFB, SC)
- …contract requirements, US Citizenship is required. + DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher. G ENERAL EXPERIENCE: + Responding to help ... Job Responsibilities Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT...Associates degree in Computer Science or related field; or 2 + years' IT Help Desk Support experience,… more
- Insight Global (Coral Springs, FL)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements . 1- 2 years in helpdesk or technical support , ideally with an MSP . ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our...resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams… more
- TEKsystems (Coppell, TX)
- …very little effort, to mid- level troubleshooting to triage and/or resolve issues. Experience: 1- 2 years of helpdesk / call center experience 1- 2 years of ... CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks… more
- Insight Global (Honolulu, HI)
- …Description Day to Day: * Provide Level 1 helpdesk and Level 2 application support * Troubleshoot and resolve desktop application issues * Monitor ... teams and office management * Maintain documentation and knowledge base articles * Support attorneys and legal staff with application-specific needs * Assist with AV… more
- Insight Global (Braddock, PA)
- …9000 (v3.0 or higher) Milestone XProtect Corporate (2022 or higher) Software House Level 2 C*Cure 9000 Installer/Maintainer Certification Milestone certification ... Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This...ticket status, common issues, and resolution times. Troubleshoot and support : C*Cure 9000 (v3.0 or higher) access control systems… more
- TEKsystems (Neenah, WI)
- …Knowledge Base articles and SOP's to resolve known issues. Escalate to Level 2 and Level 3 support when needed. Manage break/fix, software/hardware ... Description Provide excellent customer service and level 1 technical support as a member of our Service Desk team. Serving as the initial point of contact within… more
- Kansas Judicial Branch (Topeka, KS)
- …Branch Technical Support Center (TSC) that includes the central IT help desk, Senior IT Support Team (Tier 2 IT Support ) and Courtroom Support Team. ... work of Kansas courts. Examples of work performed and key responsibilities: IT Support Operations & Helpdesk Management + Oversee the daily operations of… more
- CGI Technologies and Solutions, Inc. (Quantico, VA)
- …ID:** J0925-0346 **Employment Type:** Full Time **Position Description:** The DAI Helpdesk Support Specialist (Journeyman will be responsible for providing ... for the Defense Agencies Initiative (DAI). This role includes managing a helpdesk to support 6,000-6,500 users, ensuring seamless communication with DAI… more
- L3Harris (Greenville, TX)
- …Perform incident management by identifying, analyzing, and, escalating complex problems to higher- level support teams when necessary. + Manage service requests ... Job Description: L3Harris is seeking a motivated and customer-focused Level 1 IT Customer Support Specialist to...support for our internal customers by ensuring seamless helpdesk operations around the clock. The ideal candidate will… more
