- MyFlorida (Key West, FL)
- …to determine and apply the best solution for the situation. + Consult with the Helpdesk Team Lead to assist with complex or unfamiliar issues. + Record computer ... The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Monroe County in its mission to protect,… more
- New York State Civil Service (Menands, NY)
- … Section , will be part of the provider help desks performing level 2 support for the Provider Helpdesk , triaging help desk calls, responding to verbal, ... in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This...help desk requests using e-mail messages, ticket updates and support for all New York State healthcare providers, public… more
- MyFlorida (Tallahassee, FL)
- …trainings for state and local government agencies. The Division serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is ... the maintenance of FACTS. + Coordinates with the Federal helpdesk on all issues pertaining to FFATA. + Coordinates...during activations of the Emergency Operations Center (EOC) in support of emergency response and recovery efforts + Performs… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …in managing the department's website content management system, providing support for the primary administrator. This role requires cross-functional expertise, ... reports. This includes but not limited to other document management systems, helpdesk issues, etc. APPLICATION PROCESS: No Civil Service test score is required… more
- Johns Hopkins University (Washington, DC)
- …and delivery. _35% --Faculty & Staff Technology Support_ + Provide faculty and student helpdesk support by responding in a timely manner to request for ... website. + Knowledge of and the ability to apply Section 508, UDL, and accessibility standards for online learning...computer applications and systems and troubleshoot integration problems. + Lead and mentor tech support student assistant(s)… more
- New York State Civil Service (Albany, NY)
- …2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This position is eligible for ... and Rotterdam offices. The incumbent will take on a lead role in supporting technology initiatives for the agency...reports to provide Executive type overview of Zone 3 support .* Support enterprise technology initiatives of the… more
- MyFlorida (Tallahassee, FL)
- …Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families This is an ... Tier 1 Help Desk position that primarily provides application support to the Florida Safe Families Network (FSFN) and...Identifies complex incidents or requests and escalates to Team Lead , Supervisor or Tier 2/Tier 3 personnel as necessary.… more