- Insight Global (Louisville, KY)
- …Insight Global is seeking a Technical Support Specialist to assist internal users with computer applications and hardware, including PCs, servers, and mainframes. ... This role involves answering questions about system procedures, online transactions, system status, and downtime protocols. The specialist will collaborate with network services, software engineering, and application development teams to restore service and… more
- Insight Global (Chicago, IL)
- …equipment. Maintain accurate records of issues and resolutions in the help desk ticketing system. Collaborate with other IT team members to resolve complex ... to end-users, troubleshoot hardware and software issues, and ensure smooth IT operations within the organization. Job Responsibilities: Provide technical support to… more