- Sprinklr (New York, NY)
- …& documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk function + Act as an escalation point for unresolved issues, ... smooth running of live events (onsite and virtual) + Review and report IT Helpdesk ticketing system metrics to IT leadership, suggesting necessary changes or… more
- AireSpring (Atlanta, GA)
- …support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the internal IT Helpdesk team, ensuring timely support for ... Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology ( IT ) to lead and support all aspects of our IT … more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead /Central Area Business (CAB) Manager for Tech Control to assist ... with a government multi-contractor team. The skilled Tier II Helpdesk Lead /Central Area Business (CAB) Manager for...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT… more
- Universal Technical Resource Services, Inc. (Dover, NJ)
- Universal Technical Resource Services, Inc. (UTRS) is currently seeking a Senior Desktop Support Lead & Helpdesk Manager to join our team! At UTRS, we enjoy the ... Servers. The candidate should also have a proven track record of managing helpdesk operations and mentoring technical staff. This position is located at Picatinny… more
- McKinstry (Seattle, WA)
- …and maintains systems for software and hardware deployment and processes for the Technology Helpdesk and IT Infrastructure teams. + Responds to tier 2 or higher ... **Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family...our dynamic team as a member of our growing IT division in Seattle. Responsibilities include: _Technical Support_ +… more
- Chenega Corporation (Gettysburg, PA)
- **Req ID:** 37173 **Summary** ** IT Helpdesk Technician II - Service Center** **Gettysburg, PA** Are you ready to enhance your skills and build your career in a ... marketplace. Chenega Agile Real-Time Solutions (CARS) is seeking an ** IT Helpdesk Technician II - Service Center**...ways to maintain a culture where we excel and lead healthy, happy lives. **Corporate citizenship** Chenega MIOS is… more
- COOLSOFT (Raleigh, NC)
- …subject matter expert for Epic-related support activities within the centralized IT Helpdesk . This role provides expert-level troubleshooting, guides lower-tier ... * Agency Interview Type : Webcam Interview Only * Hybrid Description : Position Summary The EHR Helpdesk Shift Lead serves as the senior technical lead and… more
- TekSynap (Arlington, VA)
- …Clearance: Must possess a Top Secret/SCI clearance **Overview** We are seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team supporting ... training lab. + Demonstrated excellence in planning, directing, and managing IT operations help desks. + Demonstrated successful working knowledge and supervision… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37900 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject… more
- Chenega Corporation (St. Louis, MO)
- **Req ID:** 37414 **Summary** **Senior Helpdesk Specialist** **St. Louis, MO** Are you ready to enhance your skills and build your career in a rapidly evolving ... Solutions (CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and OCONUS. CARS employs Subject… more
- Kansas Judicial Branch (Topeka, KS)
- …of the Kansas Judicial Branch Technical Support Center (TSC) which includes the central IT helpdesk , Senior IT Support team and the Courtroom Support ... Kansas courts. Examples of work performed and key responsibilities: IT Support Operations & Helpdesk Management +...execution and post-implementation review. Leadership & Team Development + Lead , mentor, and develop IT support staff,… more
- ASR Group/Domino Sugar (West Palm Beach, FL)
- …end-users are being supported properly and implement technology in conformance with global IT standards. The Regional Site Support Lead is responsible for all ... rice mill in Florida. OVERVIEW The Regional Site Support Lead provides hands-on leadership in managing a team of...on issues and status + Operational vendor management + Helpdesk escalation + Staff time management + Inventory management… more
- TekSynap (Washington, DC)
- …responses to trouble reports and service tickets, ensuring timely resolution. + Lead and supervise helpdesk personnel, promoting adherence to established service ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Oversee and manage helpdesk operations to ensure prompt resolution of issues and effective end-user… more
- Montage Marketing Group (Rockville, MD)
- … professional looking for a great opportunity to drive organizational strategy and lead hands-on helpdesk /systems administration efforts? Do you have a strong ... within the federal government contracting environment, you will oversee IT operations from everyday helpdesk ticketing through...performance, logs, and alerts to proactively address risks. * Lead the management and oversight of IT … more
- ManpowerGroup (Boston, MA)
- …support staff with oversight of daily activities and the day-to-day delivery of IT services including helpdesk , device management, and uptime monitoring. + ... ** IT SECURITY AND INFRASTRUCTURE MANAGER** **ONSITE IN BOSTON,...staff, external vendors, and consultants in technical projects. + Lead the transition and operational integration to Microsoft Entra… more
- Mears Group (Circle, MT)
- …resources to build the framework that powers our nation. **EXECUTIVE VICE PRESIDENT** The IT Director, Operations Technology will lead a diverse team of IT ... IT experience, including 3+ years in a leadership role overseeing IT operations, helpdesk , or enterprise systems. + Proven experience managing ERP… more
- Rubrik (Palo Alto, CA)
- …and Corporate IT programs, with significant hands-on experience in: + ** IT HelpDesk & Service Management:** Enhancing user support, ticketing systems, and ... We seek an accomplished and highly driven Senior IT Infrastructure & Corporate IT Portfolio/Program Manager to lead and oversee our entire IT … more
- Arena Technical Resources, LLC (Rockville, MD)
- …Position Overview We are seeking a highly experienced and technically proficient Senior IT Infrastructure & Systems Engineer to lead the management and ... Senior IT Infrastructure & Systems Engineer Location: Rockville, US...- Ensure secure and reliable connectivity across all systems. Helpdesk Oversight - Serve as the primary liaison and… more
- MSys Inc. (Raleigh, NC)
- …subject matter expert for Epic related support activities within the centralized IT Helpdesk . Experience supporting Epic EHR is required. Complete Description: ... The EHR Helpdesk Shift Lead serves as the senior...expert for Epic related support activities within the centralized IT Helpdesk . This role provides expert level… more
- Maloney Properties, Inc. (Wellesley, MA)
- …require that issues be escalated or delegated to consultants or other members of the IT department. + Manage the Helpdesk queue and ensure that all tickets are ... Description The IT Specialist is part of the Maloney Properties'...system down and cyber security incidents. + Routinely evaluate helpdesk trends and make process changes and training recommendations.… more