- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- ARAMARK (Philadelphia, PA)
- …equivalent experience). 3?5 years in security operations, incident response, or IT incident / problem management . Experience with SANS/NIST/ISO 27035 ... role focuses on incident ownership, communication, and partnership across cybersecurity, IT , and enterprise incident management teams?ensuring events are… more
- BorgWarner Inc. (Arden, NC)
- …outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change management + Service Level ... services while aligning with the regional leads to ensure consistency + Builds IT service relationship with customers and site management + Ensure quality… more
- Hyundai Autoever America (Savannah, GA)
- …in the day-to-day management of IT infrastructure, ensuring effective incident management , problem resolution, and service improvement. + Strategic ... hardware, software, network resources, and services required for the existence, operation, and management of an enterprise IT environment. With a strong focus on… more
- University of Miami (Miami, FL)
- …motivations adopted by hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more
- University of Miami (Miami, FL)
- …for on-premises and cloud environments. + Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is ... Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The ...+ Minimum 7 years of relevant experience + Security incident management processes and tools. + Security… more
- PNC (AZ)
- …Thinking, Contingency and Disaster Recovery, Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management ... at the manager's discretion. **Job Description** + Develops, implements and manages the incident and problem management program, staff and operations. +… more
- Travelers Insurance Company (St. Paul, MN)
- …We are seeking an ITSM Process Practitioner with experience in Data Analytics, Incident , Problem , and Change Management . The ideal candidate will ... deliverables, process and systems to meet or exceed stakeholder expectations. High impacting Incident management , root cause analysis and driving other groups to… more
- GovCIO (Alexandria, VA)
- …like encryption and access controls + Familiarity with ITIL/ IT operations and incident management . + Problem -solving mindset with the ability to manage ... highly preferred + Demonstrated ability to manage daily operations, including incident resolution, change management , and performance monitoring. + Expertise… more
- Warner Bros. Discovery (Atlanta, GA)
- …the primary liaison for the incident management and major incident processes, collaborating closely with IT operations teams, business units, and process ... you can thrive. **Your New Role ** The Lead, Incident Management Process will play a pivotal...based in Atlanta. As a key leader in the IT Service Management (ITSM) function, the Lead… more
- CACI International (Sterling, VA)
- … Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The ideal candidate will work ... + Assist in developing and maintaining quality assurance standards and procedures for IT network incident management , aligned with ITIL framework. +… more
- Capital One (Mclean, VA)
- …including, but not limited to, end user support, IT incident Management , change management , problem management , knowledge management , ... + At least 1 year of experience in managing IT projects or operations teams + At least 1...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions +… more
- CACI International (Sterling, VA)
- … Quality Assurance Lead to ensure the highest standards of quality in our IT network incident management processes. The ideal candidate will develop ... Network Incident Management Quality Assurance Lead Job...practices, focusing on the effective handling and resolution of IT incidents to minimize service disruptions and maintain optimal… more
- General Dynamics Information Technology (Fairfax, VA)
- …Required:** Other **Job Family:** Administration **Skills:** Affordable Care Act (ACA), IT Incident Management ,Root Cause Analysis (RCA),Salesforce ... turn into opportunity. Our work depends on a Salesforce Incident Management Analyst joining our team to...five (5) years. **Preferred Qualifications:** + Strong analytical and problem -solving skills. + Experience using JIRA and Confluence. +… more
- OSI Digital (Irvine, CA)
- … of all IT major incidents and continuously improve the Major Incident Management process. Collaborate with multiple departments to ensure the timely ... decisions regarding new processes and procedures for the Major Incident Management process. Job Responsibilities: + Designs...skills + Ability to interface with all levels of management + Excellent analytical and problem -solving skills,… more
- BAE Systems (Washington, DC)
- …resilient IT environment by preventing recurrences and optimizing incident management for mission-critical government operations. Your day-to-day ... (or equivalent experience) + 6 years of experience in IT incident analysis and resolution, with at...transferable) + Strong knowledge of ITIL 4 practices, particularly Incident and Problem Management +… more
- Insight Global (Detroit, MI)
- …of Detroit, MI. This individual's primary responsibility will be Incident Management , and secondary responsibilities include Event and Problem management ... call for incidents 1 week per month. Responsibilities Include: Incident Management /Major Incident Management...alarms or modified alarm thresholds based on past incidents Problem Management (secondary responsibility) Detect that a… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …issues. + Strong knowledge of network infrastructure, systems, and operations. + Experience with incident management processes and IT service management ... Tier 2 incident responses, and drives continuous improvement of the Incident Management process. Requirements + Supports the restoration of network… more
- Palo Alto Networks (Santa Clara, CA)
- …problems for our customers + Design, build, operate key parts the E2E Incident management lifecycle Solving the most critical issues impacting our customers ... and a passion for customer satisfaction. Driving continuous learnings and efficiency into the Incident Management and Product Lifecycle is one of the key areas… more
- Capgemini (Austin, TX)
- …Manager is embedded into Service Management Team and therefore works closely with Incident Management , Problem Management , Change Management , ... process. The role ensures that the output from Major Incident Management process is of high quality...the business that is caused by errors within the IT Infrastructure, process failures, engaged staff competencies. The ultimate… more