- Capital One Bank (Williamsburg, VA)
- …including, but not limited to: end user support, IT Incident Management , Change Management , Problem Management , Knowledge Management , ... years of experience with defining, implementing, and leveraging process (change, incident , problem ) management functionsITIL Certification3+ years of… more
- Capital One Bank (Goochland County, VA)
- …in the areas of data platforms, end user support, IT incident Management , change management , problem management , knowledge management , ... IT leader, with a detailed understanding of IT Service management principles. Manages teams providing...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions.At this… more
- BioAgilytix (Durham, NC)
- …protection, incident response, and business continuity. Partnering closely with IT , Operations, and business leaders, this role will enable secure adoption of ... across Quality, Legal, Finance, Lab Operations, and external vendors.Pragmatic problem solver with risk-based prioritization, vendor/contract management … more
- Merck & Co. (Boston, MA)
- …Applications, Design Applications, Endpoint Security, Firewall Security, Identity Access Management (IAM), Incident Response, Information Security, Intrusion ... implement, and manage network security solutions. Provide support and assistance to IT and security teams for the successful implementation and operation of Zero… more
- Entergy (New Orleans, LA)
- …is seeking a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human ... reports on incident trends, problem management insights, and system performance to IT ...+ 2+ years of experience in IT problem and incident management . +… more
- BorgWarner Inc. (Arden, NC)
- …outsourcing contracts + Drives ITIL framework throughout IT organization including: + Incident / problem management + Change management + Service Level ... services while aligning with the regional leads to ensure consistency + Builds IT service relationship with customers and site management + Ensure quality… more
- Capital One (Richmond, VA)
- …not limited to: data platform support, end user support, IT incident Management , change management , problem management , knowledge management , ... Senior Support Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide onsite...years of experience defining, implementing, and leveraging process (change, incident , problem ) management functions +… more
- Lincoln Financial (Fort Wayne, IN)
- … and system optimization. **What we're looking for** + 3-5+ years of experience in IT incident / problem management (required). + Bachelor's degree in ... conference room collaboration tools, and demonstrate proficiency with device management platforms, Microsoft Windows PCs, Apple devices, and software collaboration… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …We're united by purpose, inspired by you. **About The Team:** The Incident Management Team, being part of the IT Service Management (ITSM), works ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support for all...* 3+ years of experience supporting a global 24x7x365 incident management team in a SaaS environment… more
- Hyundai Autoever America (Savannah, GA)
- …in the day-to-day management of IT infrastructure, ensuring effective incident management , problem resolution, and service improvement. + Strategic ... hardware, software, network resources, and services required for the existence, operation, and management of an enterprise IT environment. With a strong focus on… more
- Guardian Life (Holmdel, NJ)
- …with overall business objectives. + Monitor key performance indicators (KPIs) related to incident resolution, problem management , and change success, and ... for a dynamic Manager of Major Incident , Problem , and Change & Release Management to...accountability, and excellence. + Partner with the Head of IT Service Management to mature and optimize… more
- University of Miami (Miami, FL)
- …motivations adopted by hackers to attack IT platforms and automated information systems. + IT security incident management processes and tools. + IT ... organization. + Manage the day-to-day operations for event and Incident management activities. + Ensure deadlines are...senior leadership and other business units. + Knowledge of IT end-to-end problem management and… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …Experience with ServiceNow or similar ITSM platforms preferred. + Strong knowledge of incident management practices and enterprise IT infrastructure. + ... updates on infrastructure issues and recovery actions. + Ensure enterprise-wide alignment in IT incident response and investment decisions. + Analyze incident… more
- University of Miami (Miami, FL)
- …for on-premises and cloud environments. + Threat intelligence management lifecycle. + IT end-to-end problem management and root cause analysis is ... Technology Department has an exciting opportunity for a full-time IT Security Incident Response Leader. The ...+ Minimum 7 years of relevant experience + Security incident management processes and tools. + Security… more
- Procter & Gamble (Phoenix, AZ)
- …Experience in manufacturing technology and systems operations + IT Operations - Incident management /Organizational change/ Problem management . + IT ... infrastructure - Knowledge in network operations or application management + IT Security & Risk - Awareness of cybersecurity requirements and ability to support… more
- PNC (Phoenix, AZ)
- …Thinking, Contingency and Disaster Recovery, Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management ... at the manager's discretion. **Job Description** + Develops, implements and manages the incident and problem management program, staff and operations. +… more
- PenFed Credit Union (Mclean, VA)
- …& Access Management , Authentication, Data Security, Security Operations, Incident & Problem Management , IT Change Management , IT Asset ... auditing technology and cybersecurity topics (eg Identity & Access Management , Data Security, IT Change Management...(eg Identity & Access Management , Data Security, IT Change Management , etc.) against regulatory requirements,… more
- Warner Bros. Discovery (Atlanta, GA)
- …the primary liaison for the incident management and major incident processes, collaborating closely with IT operations teams, business units, and process ... you can thrive. **Your New Role ** The Lead, Incident Management Process will play a pivotal...based in Atlanta. As a key leader in the IT Service Management (ITSM) function, the Lead… more
- CACI International (Sterling, VA)
- … Management Quality Assurance Analyst to support the continuous improvement of our IT network incident management processes. The ideal candidate will work ... + Assist in developing and maintaining quality assurance standards and procedures for IT network incident management , aligned with ITIL framework. +… more
- Comcast (Mount Laurel, NJ)
- …physical environments. The team leads core reliability engineering initiatives across change, incident , and problem management domains. This includes ... patterns in incident data to support proactive problem management . + Enhancing visibility into ...IT infrastructure and cybersecurity principles. + Familiarity with incident management frameworks (eg, ITIL). + Strong… more
