- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- **Overview** The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving ... ongoing needs of the organization._ **Job Locations** _US-IL-Chicago_ **Title** _IT Service Desk Lead_ **ID** _2025-2300_ **Category** _IT_ **Type** _Full-Time_ more
- NTT America, Inc. (VT)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Service Desk Supervisor/ lead to join our team in ... and increasing IT staff productivity. + The Service Desk Supervisor shall establish an efficient...IT infrastructure and network environment. + Good client service skills. + Ability to successfully lead … more
- Parker Hannifin Corporation (Cleveland, OH)
- Enterprise Digital & IT Lead - Global Service Desk Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted ... Save JobJob Saved Position Summary The Enterprise Digital and IT Team Lead will assist with supporting...surveys, and other supporting metrics to deliver gold standard service and support as well as drive quality assurance… more
- Space Dynamics Laboratory (North Logan, UT)
- …Posted: November 13, 2025 We are seeking a full-time, customer- service oriented, IT Service Desk Supervisor to lead , train, and support a team of ... customer productivity + Develops and monitors team performance metrics + Reviews Service Desk documentation proactively to ensure it is clear and current +… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our ... and management via telephony systems, and the ability to lead and develop a distributed, global support team -...reports Operational Leadership + Manage day-to-day operations of the IT Service Desk , supporting retail… more
- Medtronic (Mounds View, MN)
- …users and IT operations, bolstering timely resolution of issues and requests. The IT Service Desk Manager is responsible for management of the P&C ... data, and learn how we go-to-market globally. The Global IT Pricing & Contracting Service Desk...LIVES** + Lead , mentor, and manage the service desk team to meet or exceed… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk &...desk tools, outsourced services, and technology procurement. + Service Team Leadership: Proven ability to lead ... across the United States. Position Summary The Director of IT Service Desk & End...procedures, and service delivery across business unit Service Continuity & Critical Incident Management + Lead… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …the US, excluding US Territories. What You Will Do Help Desk Management (50%)* Service Delivery & Operations: + Lead , manage, and mentor a team of Help ... audiovisual technologies, and event, conference, and meeting support. This Lead reports to the Help Desk and...IT department. + Strong track record of improving IT service delivery and customer satisfaction. +… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- System One (Minneapolis, MN)
- IT Service Desk Analyst...and service requests + Provide exceptional customer service + Identify and lead process improvement ... will be supporting our client, a leading global consumer goods company within the IT Service Desk team, which is part of the Global Shared Services… more
- Auburn University (Auburn, AL)
- …**Division Name** Director Intercollegiate Athletics **Position Title** Student Worker - Athletics IT Service Desk **Working Title (if different from ... Position Title)** **Job Summary** **The Athletics IT Service Desk ** is seeking...students are welcomed, valued, respected, and engaged. Ready to lead and shape the future of higher education? Apply… more
- Robert Half Technology (Des Moines, IA)
- …Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have ... a commitment to exceptional customer service . Responsibilities * Lead Team: Guide and support the help desk team. * Customer Support: Address IT issues… more
- CACI International (Sterling, VA)
- Service Desk Lead Job...assurance, and release management + Familiarity with the general IT practices and terminology + Excellent written and verbal ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Lilly (Indianapolis, IN)
- …is at the heart of delivering exceptional IT services globally. As our Indy based ** Service Desk Shift Lead ** , you will play a pivotal role in managing ... Systems, or a related technical field (preferred) and 5+ years of experience in IT support or service desk roles in a corporate or global environment. + OR… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... involves troubleshooting escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a point of contact… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will...Ten (10+) years of relevant experience working in an IT or Service Desk environment.… more
- Leidos (Norfolk, VA)
- …additional operational support coverage for the team + Coordinate knowledge development and dissemination - Lead Service Desk Tier I team toward delivery of ... and coaching through individual or classroom training instruction. **Primary Responsibilities:** **As a Service Desk Technical Lead , you will:** + Monitor… more
- Vail Resorts (Vail, CO)
- …genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal, and presentation skills ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will...Ten (10+) years of relevant experience working in an IT or Service Desk environment.… more
- PulteGroup (Tempe, AZ)
- …a University Degree or equivalent experience and minimum 4-6 years prior relevant experience in IT support or service desk roles with at least 2 years ... a lasting impact PulteGroup is looking for an experienced IT Manager to lead our Technical Support...IT Manager of the TSC & Provisioning & Service Management teams. Job Summary As an IT… more