- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, ... accountable, and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality… more
- Financial Partners Credit Union (Downey, CA)
- …Downey, CA, USA Pay Range $115,763.00 - $245,700.00 Position Type Full Time Job Description The IT Service Desk Manager is responsible for leading and ... operation of our comprehensive system support services. This includes managing the service desk , desktop support, application support, Symitar and core… more
- Extra Space Storage (Salt Lake City, UT)
- …so many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service ... improvements, managing escalations, and ensuring a high level of service delivery. The Manager will develop and... Desk Supervisors and Service Desk Technicians, and collaborating with IT leadership… more
- Georgia Systems Operations (Tucker, GA)
- …services provided. Responsible for the supervision, management, maintenance and coordination of centralized IT Service Desk resources to ensure the timely ... and request fulfillment to end users organization wide. The manager collaborates with business stakeholders to ensure that technology...has modern up-to-date technology that meets their needs. The IT Service Desk team provides… more
- Hunterdon Health Care System (Flemington, NJ)
- Position Summary + As the Supervisor of IT Service Desk , this role will assist the Manager , IS Service Management with daily tasks related to ... they will serve as a knowledgeable resource for the service desk team and provide support as...3. Deliver prompt and expert technical support to resolve IT service tickets efficiently 4. Oversee the… more
- ManTech (Doral, FL)
- **ManTech** seeks a motivated, career and customer-oriented **Lead** ** Service Desk Manager ** to join our team in **Doral, FL** . **Responsibilities include ... but are not limited to:** + The Lead Service Desk Manager is recognized...management, possessing extensive experience and deep technical knowledge in IT Service Management (ITSM) principles, processes, and… more
- Electric Power Research Institute (Palo Alto, CA)
- …troubleshoots and provides solutions to assist users + Alerts Lead, other Analysts, Service Desk Manager and other IT units as necessary of priority 1 or ... **Job Title:** IT Support Service Desk Student Employee **Location:** Palo Alto, CA **Job Summary and Description:** The IT Service Student Employee… more
- ITW (Troy, OH)
- …iPhone supportability. This role will assist the IT supervisor in plans to better the IT Service desk in both streamline ticket creation and desk ... Analysts at ITW Food Equipment Group: As a Service Desk Analyst or Level 1 Support...is required. . 2+ years' experience working as an IT analyst. . Experience with Azure, Intune, Entra Ect.… more
- ChenMed (Miami, FL)
- …We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a ... Service Desk team, the Associate IT Service Desk Technician works...+ Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Knowledge of… more
- Quanta Services (Rapid City, SD)
- …your future with our team. What You'll Do JOB SUMMARY: The IT Help Desk Technician provides exceptional customer service to end users. This position will use ... IT Help Desk Technician will communicate issues and solutions to the IT Manager and provide timely assistance to all employees. Pay:This is an… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Mid Shift)... (ESD) **Team Manager ** . As a first-line manager , you will lead and oversee daily IT ... IT support. You will ensure that incidents and service requests are accurately logged, prioritized, and resolved in...coaching, and development for a team of approximately 12 Service Desk technicians, fostering a high-performance culture… more
- Scotiabank (OR)
- Senior Manager , Employee Technology Service Desk ...or a related field. + 8+ years of relevant IT service delivery experience, including 5+ years in ... culture. **Purpose** Lead and evolve the Global Employee Technology Service Desk team to deliver a world-class... environments. + 3-5 years of experience in customer service and working within IT environments, including… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required:...issues to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams ... Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees... Manager oversees the processing and resolution of service requests and IT incidents. These roles… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, ... problems. * Provides updates, status, and completion information to manager , problem request tracking system, and/or users, via voice...Urgency: IT issues usually start at the IT help desk . Must understand and direct… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...Government. The ideal candidate will provide leadership for the IT Service Desk team and ... today! **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks,… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... Business Administration or a related field + 8+ years of experience in service desk operation, leading IT support teams and delivering high-quality end-user… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology ( IT ) ... and technician issues and will interface with the Program Manager to drive process improvement and service ...ten (10+) years of relevant experience working in an IT or Service Desk environment… more
- Montage Marketing Group (MD)
- …Employment Type: Full-time, Exempt Salary: $75,000-$85,000 Annually Are you a seasoned Customer Service Help Desk Manager looking for a great opportunity ... Job Title: Operations Center Help Desk Manager Location: Hybrid or Remote...desk , support desk , or other customer service call center or IT support environments… more
- ManTech (Washington, DC)
- **ManTech** seeks a motivated, career and customer-oriented **Help Desk Manager ** to join our team in the **National Capital Region (NCR).** This is a hybrid ... position. As a Help Desk Manager , this individual will lead the...within a government contract environment. + Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL.… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will...Five (5) years of relevant experience working in an IT or Service Desk environment.… more