- NuAxis Innovations (Washington, DC)
- ** IT Service Desk Quality Assurance Manager** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT ... position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the… more
- Arena Technical Resources, LLC (Washington, DC)
- IT Service Desk Supervisor Location:...use the firm's IT systems and provide high- quality customer service . - Handling escalated support requests ... US Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location:...support to ensure that they are able to provide high- quality customer service to the firm's staff… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Service Desk Manager ( IT ...secure and convenient transportation facilities. We are committed to quality and excellence in customer service , and ... MDTA is seeking an experienced IT professional to oversee its Service Desk , Mobile Device Management and Mobile Phone Management, and Support Services within… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder Community Health, Boulder, CO 80303 $22.36 - $32.54 an hour - Full-Time Evenings, 40 hours per week *Range includes evening ... differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a… more
- Hawaii Pacific Health (Honolulu, HI)
- …abilities, relevant experience and training, as well as internal peer equity. **Position** Service Desk Technician - IT **Location** Hawaii Pacific Health, ... largest health care provider, committed to providing the highest quality medical care and service to the...Hawai'i Pacific Health's numerous facilities and administrative offices. Our Service Desk team is responsible for providing… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... laptops, printers, and other network peripheral devices + Provide quality customer service and support for designated...for IT support as part of a Service Desk operation + Ensure all time… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist...to fill this position will be expected to provide quality first level computer help via phone and/or email; ... a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL ( IT Infrastructure Library)… more
- HTC Global Services Inc (Troy, MI)
- …Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks. Service Desk Analyst Job Description The Technical Service Desk ... customers + Participate in team projects that enhance the quality or efficiency of the resolution center and assist...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous… more
- Berkshire Hathaway Automotive (Irving, TX)
- …IT Help Desk Technician to join the team. The IT Help Desk Technician is responsible for providing quality technical support and customer service ... range is dependent on experience. Working hours: Our help desk is open from 7:30 am to 7:00 PM...in a timely manner to meet department and customer service objectives. * Answer incoming customer calls and provide… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-23087): Bowhead...monitoring. + Knowledge: computers & electronics, customer & personal service , telecommunications, administration & management, and engineering & technology.… more
- Tarleton State University (Stephenville, TX)
- … Manager, under direction of the Deputy CIO, is responsible for leading and managing the IT Service Desk team, which serves as the university's first point ... Operations & Leadership + Oversees daily operations of the IT Service Desk , ensuring timely...standards. Training & Staff Development + Trains and mentors service desk staff to ensure high- quality… more
- City of Detroit (Detroit, MI)
- …desktop images and packages software for electronic distribution. Maintain Service Desk standard operating procedures. Work with other DWSD- IT staff to ... Service Desk Analyst 2-3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161)...in a team environment that provides the capacity for IT project and service delivery * Organize,… more
- Kemin Industries (Des Moines, IA)
- Overview Kemin is seeking an IT Help Desk Support Analyst to join our team in Des Moines, Iowa! This position provides customer support and maintenance within ... been dedicated to using applied science to improve the quality of life for over half a century. We...of servant leadership, we are proud to offer ample service opportunities, including paid time off to do so.… more
- University of Washington (Seattle, WA)
- …processes. Engage with customers to ensure they understand and utilize the services provided by the IT Service Desk and IT Services. + Collaborate with ... Manager is responsible for the strategic direction and operational excellence of the UW Medicine IT Services Service Desk , a 24x7 operation. This role is… more
- CACI International (Oklahoma City, OK)
- …+ Must be able to obtain and maintain a DoD Secret Clearance + 15+ Years of Service Desk or IT support experience. (Bachelor's Degree may be substituted for ... of enterprise-level IT support services, ensuring efficient, high- quality , and customer-focused delivery. This role manages service...experience). + 5+ years in a leadership role overseeing service desk or IT operations… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service... Services, including at least 3 years in an IT outsourcing environment to manage Contractor Personnel performance of… more
- CACI International (Doral, FL)
- …Lead will be responsible for overseeing daily operations of the service desk , ensuring high- quality IT support, and maintaining customer satisfaction. ... or related field + 3-5 years of experience in IT support or service desk ...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more
- CACI International (Doral, FL)
- …award. Journeyman Service Desk Operators maintain Service Desk Operations and oversee 24/7 real-time IT support, incident management, and critical ... desirable + IT ticketing systems (eg, Jira Service Desk ) experience + Expertise with requirements...the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive… more
- CACI International (Doral, FL)
- …The Junior Service Desk Operator maintains all Service Desk operations and oversees 24/7 real-time IT support, incident management, and critical ... Service Desk Operator, Junior Job Category: Information...IT service continuity. They coordinate response efforts, provide situational awareness to… more
- CACI International (Oklahoma City, OK)
- …to service quality standards. + Manage the day-to-day performance of Service Desk technicians during assigned shifts, while meeting defined service ... Enterprise Service Desk Team Manager (Mid Shift)... IT support operations, ensuring the delivery of high- quality , customer-focused service . If you're a motivated… more