- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier III Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service ... 2nd, or 3rd). + Deliver a comprehensive range of IT support services, covering devices and network...support , and assistance to walk-in customers at the Service Desk . Enter problem reports into the… more
- UGI Corporation (King Of Prussia, PA)
- Director, IT Service Desk & End User Support Location: King...States. Position Summary The Director of IT Service Desk & End User Support ... users across UGI's diverse business units through leadership of IT Service Desk , End User... Desk , End User Engineering, Mobility and Field IT Systems Support , Asset Management, Desktop Services,… more
- conEdison (New York, NY)
- …cross-cultural and remote team collaboration, Preferred + Proficiency in IT service desk operations, infrastructure support , and relevant technologies ... service provider (MSP) environments, Preferred + Experience managing or supporting IT service desks, preferably with offshore or remote teams, Preferred +… more
- Saia, Inc (Duluth, GA)
- …**Preferred Qualifications** + Associate degree in computer science or a related field. + Service desk or customer support experience. + Working knowledge of ... people, customers, and community. You'll feel it in the support you get on day one - from leadership...Monitors company systems around the clock to ensure interrupted service for employees. + Reports internet and circuit outages… more
- GovCIO (Washington, DC)
- …the proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . + Experience must include at least two of… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- TEKsystems (Denver, CO)
- IT Service Desk / Help Desk ...of the assignment. Skills & Tools + Help Desk Support | Troubleshooting | Customer Service | Service ... As a Help Desk Contractor, you will provide front-line technical support in a high-volume customer contact center environment. This role is 100% phone-based,… more
- Banc of California (Beverly Hills, CA)
- …of experience in a high-volume, fast-paced IT help desk or service desk support position including knowledge, skill, and understanding of Information ... groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II...+ Performs hardware asset audit tasks as directed by IT Support Manager and IT … more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Insight Global (North Las Vegas, NV)
- …equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT ... Job Description * Resolve IT service desk tickets/issues...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
- PulteGroup (Tempe, AZ)
- …equivalent experience and minimum 4-6 years prior relevant experience in IT support or service desk roles with at least 2 years in a leadership position. ... a lasting impact PulteGroup is looking for an experienced IT Manager to lead our Technical Support ...IT Manager of the TSC & Provisioning & Service Management teams. Job Summary As an IT… more
- Lilly (Indianapolis, IN)
- …a related technical field (preferred) and 5+ years of experience in IT support or service desk roles in a corporate or global environment. + OR High ... School diploma and 8+ years of experience in IT support or service desk roles in a corporate or global environment. **Qualified candidates must be… more
- Choisys Technology (VA)
- …not required as there will be on-the-job training. + Preferred - 1-2 years of IT support or Service Desk experience, preferably in a structured IT ... metro, VA (http://maps.google.com/maps?q=Ashburn+VA+USA+20146) Description The Tier 1 Service Desk Technician provides first-level technical support to end… more
- YMCA of the North (St. Paul, MN)
- …application platforms and providing exceptional service . 2. Essential Functions: . Provide tier 1 IT service desk support to YMCA team members by ... to gain business and operational experience. This role will support the productivity of our team members by maintaining...reports, etc. 3. Relationships: This position reports to the IT Service Desk Manager who… more
- Emory Healthcare/Emory University (Decatur, GA)
- …Carolina, Tennessee, Texas, Virginia or Wisconsin. **Description** The IT Service Desk Analyst II provides customer support for IT related issues ... based on internal team logisitics. To note again, this IT Service Desk supports a...science and one year experience in a direct user support help desk environment including the use… more
- Crane Aerospace & Electronics (Burbank, CA)
- … Desk Operations: Manage the day-to-day operations of the IT service desk and computer support department, ensuring the customer satisfaction. + ... and managing IT operations with respect to service desk , identity and access management and...access management and end point configurations to ensure proper support for users of IT services while… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …Strong leadership and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions. + In-depth ... management, as well as data protection activities. The Enterprise IT Support Manager oversees service ...service request workflow. + Create and update Help Desk , NOC, and Site Support documentation and… more
- WIN Waste Innovations (Portsmouth, NH)
- …daily operations of the Platform Infrastructure IT Department, including the IT Service Desk , end-user support , asset management, and support for ... systems. + Establish and monitor Service Level Agreements (SLAs) for IT support to ensure timely responses, effective issue resolution, and high service … more
- Rocket Software (Rogers, AR)
- …issues opened by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + ... Service Desk Specialists, IT Service Desk Specialists and IT Support Specialists. + Apply necessary escalation processes. + Create work plans… more