- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst...Other certifications may be substituted at the discretion of IT Management. A Bachelor of Science degree in a ... hours per week *Range includes evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to … more
- Cecil College (North East, MD)
- …and document all service requests and issues in a timely manner in the Service Desk tool. * Troubleshoot and resolve low to medium complexity issues with ... phone calls from faculty, staff and students who need IT technical support either assist them directly...troubleshooting skills * Good communication skills * Strong Customer service SCHEDULING REQUIREMENTS: Ability to work a varied schedule… more
- GovCIO (Washington, DC)
- …the proper use of hardware and software **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) ... **Overview** GovCIO is currently hiring for a Service Desk Technician to support...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- Trace Systems Inc (WA)
- …and contributing to the success of NRL's cutting-edge initiatives. Plus, with our core IT Service Desk support operating during convenient peak ... Job Overview Job Title: Help Desk Specialist II Job Location: Naval Research Lab,...knowledge of hardware, software, information assurance or business analytical support . Experience must include at least two of the… more
- NANA Regional Corporation (Alexandria, VA)
- …**Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, ... Government. The ideal candidate will provide leadership for the IT Service Desk team and...+ 9+ years of experience in service desk operations, call center, and deskside support .… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an ** IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at ... computer to fix an issue. In other cases, the service desk analyst walks the user through...primary focus + May escalate complex problems to higher-level IT support specialists and experts if they… more
- Advanced Energy (Milpitas, CA)
- …power for its global customers and is headquartered in Denver, Colorado. **POSITION SUMMARY:** The IT Service Desk Support Specialist II is responsible ... update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager. + Works...decisions. **EXPERIENCE:** + 5 - 10 years providing technical support in IT support role… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...guidance, perform a variety of duties, including: - Troubleshoot IT equipment used in Amazon Fresh Stores - Troubleshoot… more
- CACI International (Oklahoma City, OK)
- …able to obtain and maintain a DoD Secret Clearance + 15+ Years of Service Desk or IT support experience. (Bachelor's Degree may be substituted for 5 ... desk efficiency. + Provide strategic leadership for global IT support operations critical to DoD mission...experience). + 5+ years in a leadership role overseeing service desk or IT operations… more
- CACI International (Doral, FL)
- …Lead will be responsible for overseeing daily operations of the service desk , ensuring high-quality IT support , and maintaining customer satisfaction. ... Computer Science, or related field + 3-5 years of experience in IT support or service desk operations, including 1-2 years in a team lead role + Strong… more
- State of Minnesota (St. Paul, MN)
- …a minimum of two (2) years of experience as an IT Service Desk , Help Desk or technical support analyst that includes active technical and operational ... xMatters, and SiteScan. + Experience within the last three (3) years as NOC support , IT Service Desk , Help Desk or technical support analyst.… more
- Insight Global (North Las Vegas, NV)
- …equivalent experience o Associates in IT or related field * 1-2 years experience in IT Service Desk Support o Experience around IT ... Job Description * Resolve IT service desk tickets/issues...* Publish knowledge base articles for users to provide self- service support , as well as for training… more
- Beth Israel Lahey Health (Charlestown, MA)
- …or GED required. 2. 1-3 years related work experience required in 2 plus years of Service Desk / IT Support experience supporting a large enterprise of end ... a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support...orders, or alerts by creating an incident/request using the IT Service Management Suite provided in an… more
- Great Lakes Cheese (Hiram, OH)
- …during overnight hours. Preferred Education and Experience + Experience with IT Service Desk operations or support ticketing systems. + Familiarity with ... Job Overview The IT Support Specialist is responsible for...operationsduring non-businesshours by resolving technical issues, supporting the internal IT Service Desk , and maintaining… more
- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... and updated on the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform management and clients of… more
- ChenMed (Miami, FL)
- …we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues ... Service Desk team, the Associate IT Service Desk Technician works...requirements for all tickets processed. + Provides Tier 1 support for mobile devices such as iPhones and Androids… more
- Fairview Health Services (Minneapolis, MN)
- …potentially emotional critical situations + Basic knowledge of networking + 1 year directl applicable IT support ( Service Desk or Hardware Support ) ... **Job Overview** The IT Asset Support Associate is responsible...Respond to escalated requests from the Service Desk regarding endpoint devices and IT asset-related… more
- TekSynap (Chantilly, VA)
- … Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... catalog and support for other IT service management functions. The Help Desk Support Techwill: + Providetechnical advice and guidance on… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Qualifications: * Experience: Minimum of 1 to 3 years in IT support or related service desk environments * Education: High School Diploma or equivalent * ... Service Desk Technician - Associate Clearance... Service Desk Technician - Associate Clearance Required: Active Secret...of the Technical Lead as part of an integrated service desk and end-user support … more