- Boston Consulting Group (Boston, MA)
- …into core IT processes including observability, incident response, service management , and architecture governance. Champion automation, transparency, and ... fully automated SACM function. As the beating heart of IT , this system will serve as the backbone for...Deep understanding of ITSM frameworks (ITIL), asset management , and service management best… more
- InterSources, Inc. (Des Moines, IA)
- …Duration: 10 Months Job Description: Business Analyst to support service management initiatives, ideally with experience in ITSM and familiarity with ITIL ... Requirements and Use Case documentation Skill Matrix: BA for Service Management , preferably knowledgeable and experienced in ITSM , ITILv4 preferred. Required… more
- Cprime (Atlanta, GA)
- …that create measurable impact for their people, customers, and business outcomes - across ITSM , HR, Customer Service , and other critical workflows - using the ... in helping clients leverage AI capabilities to accelerate productivity, decision-making, and service delivery. What you will do: Sales Strategy & Execution Own and… more
- Leap Here LLC (Des Moines, IA)
- …The Division of Information Technology (DOIT) seeks a Business Analyst to support service management initiatives. Experience in ITSM and familiarity with ... supporting and documenting the following business processes: Statewide and agency-specific service request workflows. Change management procedures for DoIT… more
- AHU Technologies, Inc. (Washington, DC)
- … IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been ... Analyst LOCATION: Washington, DC/ Onsite MINIMUM EDUCATION: Bachelor's degree in IT , related field, or equivalent experience. REQUIRED EXPERIENCE: 1 year INTERVIEWS:… more
- Office of the Inspector General, USPS (Arlington, VA)
- …the opportunity for a reassignment/promotion to the Information Technology ( IT ) Specialist - IT Service Management ( ITSM ) position in the Office of ... experience in the Information Technology ( IT ) field responsible for IT Service Management ( ITSM ); design, documentation, development, modification,… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- Guidehouse (Mclean, VA)
- …deep experience in regulatory compliance, you will devise strategies, design, implement, and optimize IT Service Management ( ITSM ) solutions for clients ... minimum of THREE (3) years of experience applying regulatory compliance frameworks within IT service management environments + Required ServiceNow CSA… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- AIG (Salida, CO)
- …and generating reports for engineering and executive consumption. Job Purpose Provide support to IT Service Management ( ITSM ) and Operations processes ... improvement of ITSM processes (eg, Incident, Change, Problem, and Service Request Management ) Collaborate with cross-functional teams to maintain accurate… more
- Warner Bros. Discovery (Atlanta, GA)
- …responsible for delivering high-impact, enterprise-scale solutions. This role will focus on optimizing IT Service Management ( ITSM ), Field Service ... Focus)** will play a pivotal role in the Enterprise Service Management Office (ESMO), driving the evolution...management , with a focus on enterprise platforms and ITSM . + **3+ years** of hands-on experience with **ServiceNow**… more
- ServiceNow, Inc. (Washington, DC)
- …see the value of their ServiceNow investment. **The Role** The Sr. Business Process Consultant, ( ITSM ) IT Service Management Workflow is the functional ... the process expert guiding federal customers in designing, implementing, and optimizing IT Service Management ( ITSM ) workflows using ServiceNow best… more
- Southern Company (Atlanta, GA)
- …and Ventures ATL meet their contractual and partnership obligations. The analyst will utilize IT Service Management ( ITSM ) tools and reporting platforms ... + **Change Compliance & Continuous Improvement Focused:** + Apply IT Service Management best practices...Ability to integrate ITSM principles into vendor management and service improvement initiatives. + Excellent… more
- Republic Airways (Indianapolis, IN)
- …best practices. ** Service Management & Operations** + Implement and enhance IT Service Management ( ITSM ) frameworks based on ITIL best ... **Job Category:** Information Technology PL **POSITON PURPOSE** The IT Director Infrastructure, Service Management...of the organization. + Proven track record of leading IT transformation initiatives, including cloud adoption and ITSM… more
- Guthrie (Sayre, PA)
- …The Guthrie Clinic (TGC). This position involves ensuring the implementation of a modern IT Service Management ( ITSM ) framework and continuously ... ON-SITE position located in Sayre, PA. Summary: The Manager, IT Service Management plans and...customer satisfaction. The Manager provides leadership of the TGC ITSM processes (change management , asset management… more
- Xcel Energy (Denver, CO)
- …your internship and beyond. The ServiceNow/ Service Management Intern will support the IT Service Management ( ITSM ) team in enhancing service ... + Participate in roadmap and strategy sessions to align service management work with business initiatives. +...Visio, and collaboration tools like SharePoint. + Interest in IT service delivery, process improvement, and enterprise… more
- City of New York (New York, NY)
- …Planning & Compliance, and Information Security. Your Impact: Under the supervision of the IT Service Management ( ITSM ) Manager, the Service ... System Administrator for multiple systems. As part of the service management , this person will be responsible...key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively.… more
- Allied Universal (Irvine, CA)
- …management of scalable technology services. This role requires extensive experience in leading IT Service Management ( ITSM ), leveraging diverse teams ... ITSM framework to ensure the efficient delivery of IT services + Develop and monitor Key Performance Indicators...field + One or more of the following: + IT Service Management certifications (eg,… more
- Guardian Life (Holmdel, NJ)
- …and excellence. + Partner with the Head of IT Service Management to mature and optimize ITSM processes, and to enhance the utilization and ... of the ServiceNow platform. + Develop, implement, and manage the IT Service Management ( ITSM ) framework following established methodologies.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …modeling, and identifying areas for automation and improvement. . ITIL Knowledge: Familiarity with IT Service Management ( ITSM ) frameworks like ITIL is ... \#CGIFederalJob \#LI-AC6 \#ClearanceJobs \#CGIintelligencecareers **Skills:** + Data Modeling + IT Service Management + ITIL + Training Delivery **What… more
