- CACI International (Arlington, VA)
- IT Service Management ( ITSM )- Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... seeking an ITSM Process Lead to drive the adoption and enhancement of IT Service Management ( ITSM ) processes across all various IT organizational… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates . Service Level Management , to include drafting and negotiating SLAs… more
- Leidos (San Antonio, TX)
- …Antonio Texas office. POSITION SUMMARY: This position is slated to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a ... Collaborate with various IT teams, including Incident Management , Change Management , Engineering, and Service...problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. +… more
- SAIC (Washington, DC)
- …and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management ( ITSM ), IT Operations ... **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a...and modernizing IT systems including End of Service Life (EoSL) management and hardware warranty… more
- Veracity Consulting Group (Glen Allen, VA)
- …is currently seeking Junior to Mid-level ServiceNow developers with experience configuring ServiceNow IT Service Management ( ITSM ), CMDB, and/or ... responsible for configuring ServiceNow technologies for existing ServiceNow implementations. This includes IT Service Management (Incident, Problem, Change, … more
- Vertafore (Denver, CO)
- …Request, Knowledge Management , CMDB, and other IT Service Management processes + Operate under ITSM to support departmental controls, policies, and ... continuous improvement efforts. If you are enthusiastic about optimizing IT service management and have...Service Level Agreements internally and externally + Guide ITSM to align with industry best practices (such as… more
- Linchpin Solutions, Inc. (Newport, RI)
- …is the place to be! We are currently hiring for a dynamic and experienced IT Service Management ( ITSM ) SME. Clearance:Active DoD Secret Clearance ... Work Schedule:Fulltime, Onsite M-F. Role Overview: The IT Service Management ( ITSM ) SME acts as a strategic advisor, helping the organization design,… more
- Eversource Energy (East Berlin, CT)
- …analysis and the creation of current/future state process modeling + Understanding and knowledge of IT service management \( ITSM \) - specifically demand ... IT Analyst, Service Management ... IT Analyst, Service Management \(Hybrid\) This is a...incorporates knowledge from other related disciplines to solve complex business/ IT problems; + Knowledge of ServiceNow platform ITSM… more
- Sherwin-Williams (Cleveland, OH)
- The IT Service Management ( ITSM ) Analyst will provide subject matter expertise and hands-on delivery and support of core capabilities and provide ongoing ... support and maturity of the IT Service Management ( ITSM ) product and related products and tools in the ServiceNow Platform. This person will provide an… more
- Pactiv Evergreen (Lake Forest, IL)
- …This position drives continuous improvement and manages Incident, Problem, Change, and other ITIL-based IT Service Management ( ITSM ) processes. This role ... as a competitive measure. The role of Director - IT Service Delivery owns management ,...IT experience, with a focus on ITIL and ITSM processes and tools. This role is the primary… more
- Occidental Petroleum (Houston, TX)
- …and regulations. Day to day responsibilities may include working with a team to: Document IT Service Management ( ITSM ) practices based on industry ... focus group to collect an in-person feedback for the IT Service Management practices Collaborate...with stakeholders to design and implement improvements to existing IT practices Communicate changes to ITSM practices,… more
- CUNY (New York, NY)
- …leverage out-of-the-box functionality and develop customized workflows to perform tasks that include IT Service Management ( ITSM ) instance configuration ... the application support and development team for CUNY's enterprise IT Service Management / IT ...implementation Best Practices. + Oversees management of ITSM applications and modules, service automation, and… more
- Zimmer Biomet (Warsaw, IN)
- …implementation, and/or support activities for those systems Apply principles, concepts and practices of IT Service Management ( ITSM ), PMLC, and Systems ... career development without having direct reports and: - Performs management duties and provides cross-functional team leadership without other...IT or Finance capacity, and with utilizing formal ITSM and SOLC processes and tools in an … more
- CVS Health (Hartford, CT)
- …leading Agile development teams and delivering high-quality software products.- Deep understanding of IT Service Management ( ITSM ) processes and ... with the company's overall business goals and objectives. - Collaborate with ITSM stakeholders, including business leaders, IT teams, and end-users, to… more
- Continental (Marysville, OH)
- …(English - fluently - orally and written) 3-5 years professional experience Knowledge about IT Service Management ( ITSM ) concepts and processes, ability ... local circumstances and the innovative potential locally IT Infrastructure, especially: IT Service Desk (incl,. UHD),Desktop Management ("DE"), Mail… more
- CVS Health (Hartford, CT)
- …ITSM Reporting Analyst plays a crucial role in leveraging data insights to enhance IT Service Management ( ITSM ) processes within the ServiceNow ... ITSM metrics, including incident management , change management , problem management , and service ...change management , problem management , and service level agreements (SLAs). Collaborate with ITSM … more
- The University of Texas at Arlington (Arlington, TX)
- …helping the Office of Information Technology (OIT) assess problems and opportunities related to IT Service Management ( ITSM ) function and develop ... **Senior IT Business Analyst for ServiceNow** **Bookmark this Posting**...activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through… more
- University of Washington (Seattle, WA)
- …services with the University's current and future needs. The Director leads the continuation of IT Service Management ( ITSM ) implementation for UW- IT ... the vision, strategy, leadership, and management of IT Service Management . The ... Platform team to ensure that our enterprise level ITSM toolset supports efficient uniform business processes **REQUIREMENTS:** +… more
- EquipmentShare (Columbia, MO)
- …+ Experience in cloud computing technologies and infrastructure management . + Familiarity with IT service management ( ITSM ) frameworks, such as ITIL, ... + Certifications related to IT operations management , project management , IT service management (eg, ITIL Foundation), or cloud technologies.… more
- Eaton Corporation (Beachwood, OH)
- …wireless access points, Virtual Machines, UPS, R&D Labs, and Mobile Phones etc. + Follow IT Service Management ( ITSM ) processes: asset management , ... as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc. + IT Service Management (ITIL) - Asset Management , Incident Management… more