- Capital One Bank (Washington, DC)
- Manager, Systems Specialist OperationsThis is an exciting opportunity to partner with world class professionals to solve real business problems while acting as a ... liaison between IT and our lines of business. In this role,...least 4 years of experience with Capacity, Availability, or Service Level ManagementPrevious experience with Change or Problem ManagementITIL… more
- Capital One Bank (Atlanta, GA)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented Senior ... programs like the Customer Trust Center, providing customers with self- service access to relevant security, privacy, and compliance information.Customer Engagement:… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Are you ready to maximize your potential with us? The Position Security Operations Specialist II will identify and respond to IT Security incidents. The ... internally with Global Information Security and Global Security Operations management, Global IT Operations Infrastructure Service Managers and Architects, IT… more
- Oklahoma State University (Oklahoma City, OK)
- …upon start date) Minimum of one year experience working in a customer service environment. Minimum of one year experience working in an administrative support ... offices to process acquisitions andmaintain budget accountability (purchasing, accounting, IT , physical plant,business office, bookstore, catering, . Assists in the… more
- City of New York (New York, NY)
- …stronger every day. In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist 2 who will: - Provide second level (L2) ... - Collaborating closely with network, server, and security teams to troubleshoot IT infrastructure issues. - Install and Configure office workstation/ VoIP phone for… more
- City of New York (New York, NY)
- …every day. In furtherance of this mission, the BXDA seeks experienced and enthusiastic IT Service Specialist I who will: JOB RESPONSIBILITIES: Specific ... procedures, and troubleshooting steps. - Contributing to the enhancement of IT service management processes and practices. - Providing timely and effective… more
- Philips (Malvern, PA)
- The Senior IT Service Specialist acts as a first-tier lead support expert for Philips Ambulatory, Monitoring and Diagnostics (AM&D) applications, ensuring ... third-party operational systems and applications + Record all incidents in an IT Service Management tool to include ensuring timely responses to and closure of… more
- Huntington Ingalls Industries (Rosslyn, VA)
- …a short video: https://vimeo.com/732533072 Job Description HII Mission Technologies is seeking an IT Service Management Specialist to support our United ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... incident/problem tracking, escalation and communication; computer access request processing, and IT service request routing and coordination for IT clients… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... global customers and is headquartered in Denver, Colorado. **POSITION SUMMARY:** The IT Service Desk Support Specialist II is responsible for installing,… more
- Office of the Inspector General, USPS (Arlington, VA)
- …provides the opportunity for a reassignment/promotion to the Information Technology ( IT ) Specialist - IT Service Management (ITSM) position in the Office ... serve as the expert technical authority responsible for driving IT service management excellence by offering expertise...professional experience. This position is being advertised at the Specialist Band level, equivalent to a GS-14. The salary… more
- Kuehne+Nagel (Naugatuck, CT)
- …, or a related field is often preferred + 4+ years of experience in an IT help desk, service desk, or desktop support role preferably in the logistics, freight ... **It's more than a job** In this IT role, you will manage, develop, and support...descriptions for escalation and handover + Improvement of customer service quality results by studying, evaluating, and re-designing processes,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other… more
- TekSynap (Arlington, VA)
- **Responsibilities & Qualifications** TekSynapis seekinga ** IT Service Support Specialist ** toprovideTier 1/2 helpdesk support to JPO end users, resolving ... in IT or related. + 3+ years helpdesk or IT service support experience. + Proficiencywith ITSM tools (ServiceNow, Remedy). + Strong customer… more
- Excentium (San Antonio, TX)
- …IT services to government and commercial organizations. We have an opportunity for an IT Service Desk Specialist II supporting one of our government ... Service Desk Specialist II Summary Title: Service Desk Specialist II ID:517 Department: IT Technical Expertise & Support Location:San Antonio TX.… more
- TekSynap (Springfield, VA)
- …problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist / Service Desk Lead to join our team supporting ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk… more
- UKG (Ultimate Kronos Group) (Alpharetta, GA)
- …Role:** This is an afternoon shift role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support for all the ongoing ... **About The Team:** The Incident Management Team, being part of the IT Service Management (ITSM), works cross-functionally with Global Services, Engineering,… more
- S&P Global (Raleigh, NC)
- …**Grade Level (for internal use):** 09 **About the Role:** **The Team:** Service Management is a global team responsible for providing technical application support ... improvement and optimizing processes to deliver the highest level of service . **Responsibilities and Impact:** + Handle all support requests, including incident,… more
- BAE Systems (Falls Church, VA)
- …Management (CPSAM) + ServiceNow Professional Certification (eg ServiceNow Certified Application Specialist - IT Service Management, ServiceNow Certified ... Implementation Specialist - IT Service Management) + **Experience:** + Experience with cloud-based software asset management solutions + Experience with data… more
- CACI International (Washington, DC)
- IT Data Specialist - eDiscovery Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular ... of Travel: None * * * **The Opportunity:** This IT Data Specialist position is a great...This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits… more