- General Dynamics Information Technology (Chantilly, VA)
- …Yes **Job Description:** GDIT is seeking an individual to fill a position as an ITSM Incident Management Analyst for our team. This individual ... customer operations and maintenance activities. Day-to-day activities of the Incident Management Analyst include: +...knowledge of the Service Management workflows and ITSM processes, including Incident , Problem, and Change… more
- Invenergy (Chicago, IL)
- …or V4). + Demonstrated experience using and leveraging ServiceNow ITSM ( Incident , Problem, Change, and Request Management ) products. + A solid understanding ... 3-day posting window. Job Description Summary: As an Senior ITSM Analyst you will be responsible for...knowledgeable and experienced in all aspects of IT Service Management ( ITSM ) to join our team focusing… more
- Lockheed Martin (PR)
- …solution design\. \- Strong understanding of ITSM processes, including incident , problem, change, and service request management \. \- Excellent communication ... \- ServiceNow certifications \( ITSM , Administration, or Business Analyst \) \- Experience with Agile project management ...Business Analyst \) \- Experience with Agile project management methodologies \- Knowledge of ITSM industry… more
- VF Corporation (Greensboro, NC)
- ** Analyst , ITSM Process and Framework** **Summary/Purpose:** This key technical position within Digital Technology will develop, support and enhance our ITSM ... SAM, Incident , Problem, Change, Service Catalog, Portal, and Knowledge Management . + Lead and coordinate cross-functional teams to ensure the successful… more
- Lockheed Martin (PR)
- …\- Design, configure, and implement ServiceNow ITSM modules, including Incident , Problem, Change, Service Request Management , and Knowledge Management ... for designing, implementing, and maintaining the ServiceNow IT Service Management \( ITSM \) platform\. This role requires a...ServiceNow and ITSM \- Partner with the ITSM Business Analyst to Develop and maintain… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst ...ITSM process teams to ensure proper integration of incident management with related processes. + Support… more
- Entergy (New Orleans, LA)
- …a highly motivated and analytically driven individual with experience in IT Problem Management , IT Incident Management and Human Performance analysis. The ... + 2+ years of experience in IT problem and incident management . + Utility experience with Human...management frameworks (eg, ITIL). + Proficiency in using ITSM tools (eg, ServiceNow, Jira, Remedy). + Excellent communication… more
- Bank of America (Richmond, VA)
- …to our customers and employees. **Position Summary:** The ** ITSM (IT Service Management ) Lead Product Analyst ** is a hands-on role where you will analyze ... Lead Product Analyst , IT Service Management Charlotte, North...to facilitate gathering insights to shape product design. The ITSM Product Analyst is responsible for extracting… more
- Corning Incorporated (Charlotte, NC)
- …+ Proficiency with ITSM platforms like ServiceNow or Jira Service Management . + Understanding of ITIL practices ( incident , problem, change, and configuration ... data, maintaining IT systems performance, supporting IT security and service management ( ITSM ) processes, and identifying opportunities to enhance efficiency… more
- Element Materials Technology (Blue Ash, OH)
- …IT (Information Technology) teams (internal and external) follow the IT Global + Technology Incident and Major Incident Management Processes for every ... Element is looking to hire a **Senior IT Operations Analyst ** . As the Senior IT Operations Analyst...or escalates any alerting generated through monitoring tools or incident tickets in ServiceNow. + Identify and verify service… more
- HCA Healthcare (Nashville, TN)
- …Eligibility for benefits may vary by location._** We are seeking an Associate Product Analyst for our team to ensure that we continue to provide all patients with ... meet the needs of our stakeholders. The HCA ITG Tier 2 Associate Product Analyst will provide SME/ Tier 2 technical knowledge and product support. This position will… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …documentation as it relates to specialized field which may include Network Security, incident management , or similar technical related issues. + Performs initial ... As a Help Desk Analyst within the Defense Army Account's ITSM...do well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation… more
- Medtronic (Duluth, GA)
- …ITSM platforms (eg, ServiceNow, Jira, Confluence). + Strong understanding of incident , problem, and change management processes (ITIL framework knowledge ... hiring a Senior IT Operations - SAP and Salesforce Analyst . As a Senior IT Operations - SAP and...to maintain security and functionality. + Assist in configuration management tasks, ensuring accurate documentation of system configurations and… more
- Robert Half Technology (Woodland Hills, CA)
- … with a background in Azure, MS Defender, Sentinel, Security, Infrastructure, Incident Response, Vulnerability Management , Risk Mitigation, KQL, Palo Alto ... between); CTH/FTE Top Skills: Azure, MS Defender, Sentinel, Security, Infrastructure, Incident Response, Vulnerability Management , Risk Mitigation, KQL, Palo… more
- ADM (Erlanger, KY)
- …+ Must display enthusiasm and interest in IT Security **Other Specific Job Tasks** ITSM - Service and Incident Request tasks + SIEM (ArcSight) monitoring and ... **95990BR** **Job Title:** Sr. IT Security Analyst - Erlanger, KY **Department/Function:** Information Technology **Job...Information and Cyber Security (GICS) function in change and incident processes, evaluate for adoption to ensure that they… more
- Marriott (Bethesda, MD)
- …to improve and increase skills and knowledge. + Supports enterprise processes to include incident management , change management , and problem management + ... Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...with service providers, and IT Support Partners to improve ITSM & CRM Categorization of issues through integration or… more
- Medtronic (Mounds View, MN)
- …on - 28 May 2025 **Position Description:** Senior Principal IT Business Systems Analyst for Medtronic, Inc located in Mounds View, MN. Consult with Cardiac Rhythm ... Management IT business stakeholders to understand and evaluate complex...Coordinate Information Technology Infrastructure Library (ITIL) activities such as incident , change and problem mgmt., including root cause analysis… more
- CACI International (Offutt AFB, NE)
- …and conducts first call resolutions + Tracks and elevates incidents within the incident management process for restoration of IT services command-wide 24x7 + ... capabilities through direct and comprehensive system and device O&S + Conducts incident management , routing, and escalation of high-volume telephone calls,… more
- Robert Half Technology (New York, NY)
- …Office 365, including setup and issue resolution. * Hands-on experience with ServiceNow ITSM for incident and request management . * Familiarity with ... Description We are looking for an experienced Help Desk Analyst II to join our team on a long-term...ensuring seamless operations for users in a fast-paced asset management environment. This position is based in New York,… more
- CACI International (Springfield, VA)
- …and monitored systems * Provides operational coordination for network Event and Incident Management functions * Prepares daily network availability briefings, ... Enterprise Monitoring Analyst - night shift Job Category: Information Technology...knowledge of ServiceNow, Windows Desktops, and other IT Service Management ( ITSM ) Systems * ITIL 4 Allspark… more